Lady Cab Driver

I noticed a business card for this company at the hotel I work at and a guest whom was a lady needed a cab. So I decided to try out this lady cab driver business. A man picked up barely speaking properly on the phone and I told him I need a cab for a lady guest and he tells me to call this specific number. And that number he gave me was yellow cabs number! It’s like me calling Dominoes to order a pizza and they tell me to order from Pizza Hut. I don’t understand why he would want me to call there competition… I’m throwing away their business card…
Also… this type of company is really dumb… It’s for ladies with lady cab drivers??? Which means you deduct half of your business because men need a ride too? And what happens if you have your husband with you? Are you allowed to still call them?
Again, it’s like they are selling vegan, gluten free food to only woman under the age of 13… How many customers will you achieve?

I found them online via a Google search, and when I called the first time, I got an answering machine. Second time I got a male dispatcher who said that the cost per mile was 2.60. I was expecting a female driver and got a male driver, which I generally take no issue with, but when you’re advertising as a service by women, for women, you should probably deliver as advertised. My trip was just under 5 miles to work, and the fare was about 20 dollars. Far more than expected. I’ll not be using their services again.

I used this service when I needed a very early morning ride to Ontario Airport. It took a while to receive the confirmation email that my reservation was accepted. I began to get nervous about that. But I did get a call from the driver just before she arrived. She was on time and very friendly. I will definitely use their services again if I need it.

The driver was five minites late. On top of that, he didnt have the best attitude. The cab was very run down. Inside the cab has a smell and very old. Looks pretty scary.

Made a reservation online, was told I’d receive a confirmation number and a phone call 30 minutes before my scheduled pickup to confirm arrival. Didn’t receive either. Tried calling to see if reservation even went through, got a «no representatives available at this time» message, left my name & phone number. Tried calling several more times, same message, so no access to an actual human being. My scheduled pickup time comes and goes, still no call back from a driver or dispatcher.
There’s no excuse for failing to respond to messages left. I get that a lot of places use call centers (my own place of employment uses one) but you have to utilize one that will actually respond to calls! How is it one of the other reviewers got to talk to an actual person?! Did they do some kind of ceremonial dance for the gods before calling?!

My sister and niece were stranded and Lady Cab Driver was just amazingly helpful — came and got them right away and got them home safely. It was great for me to know that they were safe and sound. The dispatcher and driver couldn’t have been more helpful and courteous. Thanks Ladies!

I found myself in need of transportation to Ontario airport. I located this business via the internet. On time, reasonable fee and a very professional lady driver. My only complaint would be the condition of the vehicle but Lady Cab is currently using some vehicles from another taxi service, until they can increase their own fleet. This business was formed by seasoned lady drivers and has been operating for about 2 years. I will definitely use again and highly recommend them!