Wells Fargo Bank

We went to Wells Fargo to cancel my bank accounts with them. I have been banking with them since I was 14 years old. I am happy to be done! This bank loves to fee. My account has to have $ 500 in the checking account at all times, or I have to do 12 transactions a month (which they wouldn’t tell me the day the month begins and ends, so it’s hard for me to gage if I made 12 transactions). If these two requirements weren’t met there was a $ 3 fee. The bank I am transferring to is Mutual First Federal, which is nonprofit. So, here there are no fees for the two things listed above. They actually reward you by increasing your interest rate if these two things are met. If they aren’t met, nothing happens, it’s completely fine.
Also, when we canceled one of my Wells Fargo accounts, there was a $ 25 fee because we canceled it before a certain date. The lady helping us was very nice and understanding. However, the Wells Fargo system wasn’t working right, and she had to reboot the system and restart her computer. We were there about an hour and a half just to cancel my savings, checking, and cd accounts.