If I could rate lower, I would. I had a clogged/overflowing toilet and scheduled a time for them to come between 5pm-7pm. I had shut off the main water supply. When we got home and the kids needed to use the second bathroom, I turned the water main back on, but something happened and it began spewing water everywhere. I wrapped duct tape and towels and everything I could find. When they didn’t show at 7pm, I called(around 7:05) and was told by the lady who answered that they were called back to the job they had just left and I would be next. I told her what was going on… and that I was having a bit of an emergency… could she give me a ballpark… she said no. I asked if we were talking about 20 mins…1 hour…2 hours… she said«this is plumbing… I have no idea what they are dealing with or how long it’ll take them». I said I understood but would have to find someone to come out and help me and if I did, I’d let her know. I did find someone who was there in 15 minutes. I called her to cancel and she told me that I was rude to do that. I had called for an appointment and how rude of me to cancel. That whole conversation was her yelling at me, being so, so unprofessional and saying things that were completely uncalled for. She said«good luck… you are going to pay an arm and a leg». Either she’s just born that way, or she was drinking heavily. She could have simply said(or called me at 7) to say… my boys are running late… I’m sorry to hear this has escalated into an emergency. Hope you are able to find someone(since we can’t be there) and if you can’t, don’t hesitate to call us back. Thanks for thinking of us in the first place. Wow! I sure hope she’s not the owner, but something tells me she is. I did not even need to call to cancel — that was me being courteous. And no, I did not pay ‘an arm and a leg’. He was very reasonable and I will use them from here on out.
Henry T.
Tu valoración: 1 Lincoln, NE
Call in ask ?? How much to do drain work ? Say $ 99 I say ok can some one do it for me After they done it they charged me $ 116 dollars they charged Gas fee ??? I ask why you not tell me this, why don’t you ask? Oh my lord
Aaron G.
Tu valoración: 5 Omaha, NE
We’ve used these guys 3 – 4 times. They always respond right away and their prices seem right. Professional and courteous. They’ve even been out once to check on something and didn’t charge us. I highly recommend them and have recommended them to other people who also have been impressed. Very nice people and it’s always a pleasure to have them over-although we wish we didn’t need them as much!
Alyssa M.
Tu valoración: 1 Severn, MD
I paid $ 150 to get my home scoped. They found roots in the pipes. They said that they could kill them for $ 600. I called around to other companies… to which the average was $ 150 to kill the roots. The treatment that they were going to use was harsh on the pipes but apparently a money making service for them. All other plumbers stated that the harsh treatment should never be done on older pipes. So glad I called around or it could have costed me thousands of dollars in pipe work had they punctured a pipe. But I guess they wouldn’t be too torn up about this. Rip off artists! The lady taking the orders is extremely unprofessional and made me very skeptical of their work. I would not recommend this place to anyone. I am forbidding any of my property managers from using this company on any of my properties!!!