The Surly Chap Barbers

They require online appointments now. First time visiting, would’ve been nice if they asked if we had an appointment rather than making us sit and wait only to turn us away.

This is my regular barber shop. I usually come in about every 2 – 3 weeks for a neck shave and a beard trim, and about once a month I throw a haircut in the mix. Lou, Drew, and Lauren are all extremely skilled with a scissor and a blade, and always do a great job.
The one complaint I have about this shop is the wait time as they are walk in only, and being one of the best barbershops in town, theres usually a line of 5 – 6 guys sitting there waiting, but it is definitely worth the wait.
Protip: get there about 20 – 30 minutes before they open to get a good spot in line.

I so desperately want to like this place, but the atrocious wait times and refusal to hire more staff just kill me. I’ve tried 3 times to get a hair cut here on different days and times. The first time I got turned away two hours after they opened because they were booked for the rest of the day. Second time there was a three hour wait. The final straw was this morning, when they were closed randomly on a Saturday morning for no apparent reason. Don’t waste your time trying to get a hair cut here unless you have literally an entire day with nothing to do, because that’s how long you’re going to be waiting.

Great crew of barbers!..

I am sorry surly chap, as I understand not taking appointments adds to the ambience and experience of the service you are intending to provide but I think you need to change that. I got both my husband and dad a gift card here for Father’s Day. My husband came in on a Friday, got there before it opened, ended up being 7^th in line and still had to wait 1.5 hours to have his cut and shave. That is just not reasonable for most people.
His cut and shave was about 90 minutes and he enjoyed it, but my husband says there are some patches on the top of his head that are very long and his shave was patchy as well which was visibly noticeable to me. He said around the ears and neck they did a great job. The shave was relaxing and he appreciated the high quality products. For 90 minutes of services it was a very reasonable price of $ 40.
I am happy we tried this out, but due to the fact it was so time-​consuming I don’t think we will be back.

I got my head shaved for children’s cancer in April (St.Baldrick’s). My hair is still quite short but I wanted it cleaned up a bit. I walked in, was greeted and instructed to put my name on the board by the door. There was a room full of men aged 20 something to 60 something waiting. I watched as each man was given undivided attention and received a perfect cut. Each of these barbers is meticulous! I was still a bit nervous, being the only woman in the room but the patrons who looked up from their books were very polite. I received as feminine of a cut as I think would have been possible with the small amount of hair I had. I’m very happy with it and wish I were not leaving Omaha soon. I would trust these guys to keep my hair shaped up as I grow it out. Excellent service. Excellent cut.

I did not receive the haircut, but I’m extremely satisfied with the outcome of my boyfriend’s hair, as well as he.
The barber, being a super edgy British lady, was very talented. The hair cut was lined super clean and was even throughout. My bf had asked for a fade, in which he got a smooth transition from the layers. The barber was very attentive and was sure to ask all the necessary questions of what he wanted.
Surly Chaps is a small establishment with three chairs, days will be busy and you may be put on a wait, but it’s definitely worth it. Everyone before us left with super clean haircuts, even lines, and complete satisfaction from what I saw. If there is a wait, you can read books on the history of tattoos or a selection of other books. Or, you can go up the street for some tacos or coffee – what have you. But once you’re in a chair, the wait will have been worth every minute if it! Also, they accept credit cards/​cash!

Went in and bought a gift card for my 1 year anniversary! It was a great gift and the staff was really friendly. Will definitely be recommending this place to friends for haircuts and a good place for man gifts!

A very good value at $ 15 a cut, and the vibe is pleasant. If you’re a guy looking for a good hair cut in Omaha, you can certainly get one here. The place has gotten extremely busy, and has yet to adapt to its new-​found buzz. The marginal difference in quality and value does not make up for the fact that you will sit around for 3 hours on a Saturday waiting to get you hair cut. I don’t know if it is a lack of business savvy, or a foolish commitment to not change from the original walk-​in only policy, but The Surly Chap needs to learn to scale its operations to stop wasting the time of those that go there. The magazines are good, but I’d rather enjoy my Saturday and be in and out of there.

Easily the best haircut I’ve had in Omaha, and the best Barber Shop in general that I’ve ever been to. The kind of place that makes you want to hurry home and get on Unilocal to write a positive review that you hope will help the business grow. There’s something about a straight razor finish that makes a haircut worth so much more than you typically pay for it. I don’t have a beard, but if I did, I would want to get it trimmed here (they do that as well).
There is a very authentic feel to the place. It looks, smells, and feels like a Barber Shop that you want to be a «regular» at. Drew did a great job cutting my hair and made me feel like more than just someone who was going to give him money. Keep up the great work chaps!

If you’re a guy, looking for a great place for a haircut and shave, you need to stop here. A few of my friends recommended this place to me, and I went into it not knowing what I’d be getting. First, parking can be hard. It’s near the University of Nebraska Medical Center, and parking is already a trick. They do not take appointments, so you may need to wait a bit, but it’s worth the wait.
The atmosphere is great. It’s an old style barber shop with a few chairs, and everything is fairly retro. My barber was Drew. He did a great job, and put some serious care into his work. You get great treatment here. The haircut is great, you get a neck and around the ear shave, and the whole vibe-​o-​matic massage for about $ 15. If you need a beard trim (which I did) it’ll run about $ 5 more.
I left feeling and looking great. And the quality and care is so much better than any chain haircut place, and the price is better too. Do yourself a favor and check this place out.

Amazing place. True men of their craft. This is not super cuts. These guys take their time to make you look good! Keep that in mind when you go. You may have to sit for a bit, but that’s what smartphone’s are for. I know you would wait for hand made shoes or a tailored suit. Quality takes time. Enough about that. It a cool shop with flavors of Americana art and lifestyle. Also in a great neighborhood. Support local businesses who care. All the best to you guy’s!

Best place I’ve found to get a cut. It’s less than half the price of a hair studio, hair gallery, hair salon, or hair dressers. No more will I tolerate the idle prattle of a cosmetologist. I would gladly pay salon/​studio etc. prices at the Surly Chap. I’m not alone evidently. Be prepared to have a worthwhile wait. Beer downstairs.

Wow so I found an amazing weird place to get my haircut in town! Not to mention the fact I came here as Ben’s when I was too small to remember it. I think my second haircut ever may have been in this very building… Anyways…
So this is like legit hipster central here. I walk in and the two barbers are wearing skinny jeans, big glasses, huge beards, tattoos everywhere, the patrons look the exact same… There’s like three pairs of wayfarers hanging on the coat rack along with some knitted jackets and there was probably a couple flanel shirts on there… So anyways yeah the inside is pretty small, they’ve got some wooden benches for you to wait on. I came right at opening and there was like 4 other people already waiting, but it went by fast. I was still here over an hour though. Did I mention I had Cigar Aficianado magazine to read?
I will say one thing, my haircut here was fantastic. I barely even heard clippers being used. All scissors. And straight edge razor. The dude cutting my hair (I’m so sorry, I never even got your name!) said that he went to a barber school in Lincoln. Apprently that’s good. So I got a pretty basic, short as you can get without buzzing it haircut. Looked fantastic. And the price was even better. Chaps, do yourself a favor and head over here for a cut and shave.

I got exactly what I wanted from a photo I showed the barber. This shop specializes short haircuts with precision and then a style after the cut. They are busy for a reason. Thanks guys.

I was recommended this place by a colleague when he heard me mention that I needed to find a new place to get my hair cut that wasn’t way out West. Finally pulled the trigger today and I’m very happy with the results. This is a two seat joint staffed by some excellent barbers who are casual and friendly. I brought my phone with a head shot to give them a starting place, but really just let them do what they thought was best. I really appreciated the straight razor use for final touches around ears and back of the neck. I’m very happy with my cut and will be returning. The only downside at all is that there can be a bit of a wait. When I arrived (around 10:15AM) there were two people ahead of me and two in the chairs. Had to wait an hour but oh well. My suggestion would be to just give them a ring before you head down and see how busy they are. Anyway, great place and nice people. Appreciate the cut!

I read Mitch’s review and was intrigued to try this place out. Bonus that the Surly Chap is relatively close to where I live. I strolled in on a weekday afternoon at around 4 p.m. There was a short wait in the seating area directly next to the two barbers who were hard at work. No bother to me, as there were stacks of «manly» magazines on a coffee table plus That ‘70s Show on the TV. I opted to browse through the most recent issue of Mad Magazine, which I hadn’t «read» in a dozen-​plus years. (Even though it’s not as good as it used to be, I’m happy that it’s still around and, damn, I still love Spy Vs. Spy.)
Once I was up, I briefly described my minimal hair-​cutting preferences and was on the way to the best haircut I’ve had in, well, maybe ever. It’s worth mentioning that over the last few years, I’ve been to a few different barbers in Omaha, and while I’ve had many fine haircuts along the way, I have to say that Surly Chap’s Drew (forgive me if that’s the wrong name) fixed me up with the most even, fine-​tuned cut I’ve had to date. There was even a quick shave of my neck and around the ears. Plus a shoulder massage for good measure.
If you’re like a lot of other guys and have being going to salons for years, I’d recommend trying out a real-​deal barber shop like the Surly Chap. I doubt you’d go back to your salon, especially considering the Surly Chap is quite a bit cheaper for a way better haircut.

I stumbled upon this place while driving on 60^th Street a couple months ago. I was in need of a new haircut and had my last one butchered by the ol’ local Master Cuts. I looked up their Facebook page and thought the place seemed legit. Let me tell you, they are! I can remember growing up and having my mom take me into barbershops, enjoying the discussion, and «man talk.» The care of a man giving another man a haircut was somehow mixed in there as well. With all of the changes in mass marketed hair salons and getting your hair done by your girlfriend/wive’s $ 35 stylist, something needs to change for men. The Surly Chap Barbershop is just this.
When arriving into the business, they have a TV, a display of «craft/​artisan» hair/​beard/​skin care products for men. Not your average Crew or Aveda for men stuff either. They have a couple places to sit and watch the TV. Their price point is right on par with any other place in town. $ 15 for a haircut, back of the neck and around the ear shave, and shoulder massage vibrating thing. They did a fantastic job with my haircut. The barbers were nice, clean, and efficient. All others leaving there seemed to be coming out happy too. On another note, you could get both your head and neck shaved with a straight razor as well.
The only conundrum for some is they are walk-​in only. So no appointment is necessary and you may have to wait during some experiences.