Jensen Tire & Auto

I walked in to Jensen Tire at 167^th and Monroe yesterday, looking for a new set of tires and wanted them in anticipation of a snow storm 2÷4÷15. They were busy with their scheduled customers, but took the time to explain each tire I was interested in. I settled on a MIchelin and they had it right there at the store and told me they would get right on the installation. I was in and out within an hour, and was treated with nothing but respect and dignity as well as everyone being friendly and accommodating. This is definitely going to be my tire store in the future. THANKS GUYS, YOU’RE AWESOME!

Excellent customer service-​completed installation of tires in a reasonable time-​decent price-​highly recommend!

I could write a page about how great this place is but as a busy mom, I don’t have time. One of the reasons I like Jensen Tire, they get stuff done quickly. I’ve been here three times over the years and never felt cheated. They treat me with respect and honesty. I will definitely go back and recommend this place to anyone!

Don’t use Jensen! I paid for a tire rotation and they didn’t put one of my lug nuts back on my rear passenger side tire. I discovered it 2 weeks later in a parking lot. When I asked for a refund they said no, and only if I would make a new appointment and drive over to them would they fix it.

Paid $ 190 for new tire on a Dodge 1500, and they didn’t bother to properly inflate it. Had to find air at a c-​store to properly inflate.

My experience with Jensen Tire & Auto only pertains to tire purchases/​installation. I’ve used this location exclusively over the past few years, and I have no complaints about it. The staff are always friendly, and they do their work in a very reasonable amount of time. Aside from an alignment on a previously-​owned vehicle, I have no experience with their automotive service.
My most recent visit was to purchase a set of Michelin tires for one of my vehicles. I walked in there having made an appointment, and had received a written price quote for the specific model of tire I wanted. My vehicle was in and out with new tires in less than one hour. The service adviser asked if I wanted an alignment, which I declined. As my vehicle showed up with winter tires I wanted to keep, they swapped those onto a set of steel rims I brought as well. Their tire prices are competitive with other shops in the area, if not cheaper.
If there’s anything to «complain» about, it’s that their waiting area is very rudimentary. The place is clean as a whistle, though. They also have free coffee.
Given that this location is close to home, and because they have locations throughout town (in case of a flat or nail in my tires), I will continue to use them for tire purchases.