Store is ok. Customer service is horrible. Asked a question the guy? girl? in framing pointed to tell me where to go like I was a dog. Then she/he went into the back where they were all joking around. If? I go back it wil have to be a very good reason.
Pearl W.
Tu valoración: 3 Olympia, WA
Was looking for some colored pencils since I got an adult coloring book for Christmas. There were too many choices online so I decided to check the store. I found a few, but they were the super expensive ones. I asked the girl at the picture frames counter if that was all they had and all she said was«yes.» I was annoyed she didn’t try harder to help me. It was obvious they had a lot of out of stock items because there were empty spaces on the rack.
Bri R.
Tu valoración: 5 Morton, WA
Today was the first time I have been able to come up and bring my 3 daughters. We love HL and have been numerous times for their great selection. So glad to have a store closer to home. Great deals and wonderful selections!
Rob S.
Tu valoración: 5 Olympia, WA
I came to get some art supplies for my kids, and the staff was unbelievably helpful. They pointed me to the precise location of lots of varied supplies, and were incredibly friendly. They often pointed me to better and cheaper options when I was looking at the high grade stuff unnecessary for a 4 year old. Not to mention, the prices below other hobby and craft stores out of the water. I do model rocketry with my son, and after and looking everywhere from Michaels to Walmart, Hobby Lobby hands down has the best prices for all the model rockets and engines.
Denise B.
Tu valoración: 3 Lacey, WA
The new Hobby Lobby store that just opened is really nice inside. There is one thing missing, though, and that’s customer service. If you are looking for assistance with anything other than the location of something in the store, you are fresh out of luck. I was referred to four separate people(one of which was actually a manager) and left without what I was looking for and with no resolution to my problem. I was better off on my own.