Eastside Health Care

I’ve been coming to eastside health care since before they made the switch. I love patty! She makes me feel extremely comfortable. The staff are friendly, and to correct a previous review-​children ARE allowed, they have a sign up that says «children must be supervised at all times» as do many professional businesses. If you have an intimate appointment and don’t want your children in the room with you, I suggest a babysitter-​as the staff do not get paid for babysitting.

I am sad to say that the Easide Woman’s clinic has the worst receptionist system I’ve ever seen. I am 63 years old and I’ve been to a lot of doctors in my life not to mention I use to be a medical receptionist for 5 years.
When you call, you rarely get an actual person. You get a recorded message, then you are put on hold!!! To wait and wait and wait.
If you need to talk to the Medical Assistant for your provider, if she happens to be out for the day, you have to wait until she gets back until you receive help
The receptionist will not take a message and hand carry it to the Medical Assistant that is there working for the other provider that is there.
I love my provider, Nancy Armstrong but It’s such a fight to get what you need at this clinic.

I had an awful experience at Eastside Health. I recently moved to Olympia and had read good reviews of the clinic and was looking forward to making them my new PCP. Unfortunately after my experience there I’d rather drive an hour north to my old doctor in Seattle then having to deal with them again. The doctor I saw was new, her first name was Nancy. She was utterly exasperated with my health issues, annoyed that she had to talk to me about more than one thing. She refused to let me speak, and what little I was able to, she didn’t listen. Then she messed up sending my prescription to the pharmacy. Also the women who drew my blood for lab work didn’t even so much as say hi to me before she stuck a needle in my arm. I’m not one to write reviews but my experience at Eastside Health was so bad I felt compelled to. Hopefully this will help someone else not to have the same bad experience that I did.

My daughters have visited Eastside a couple of times in the past and it used to be great. Now a 45 minute wait past her appointment time, made my daughter not able to return to her new job. Then the needed prescription that «will be sent in 30 minutes» never happened. Even after she was told she could call back on the «hot-​line» after 3 call-​backs, it never happened and we’ll never go back.

I have been going to see Sarah for over 3 years now and all I have to say is she’s the best! I have never had a doctor who is more caring and thorough than her! She takes her time to understand and help you with whatever it is that you come to the doctor for! From the smallest concern to major issues, she is truly interested in helping you! I really appreciate that they really care about you here and you are not just another number! Besides her bedside manner
She really knows what’s going in and if she doesn’t she will do her research to make sure you get the best care possible!

Professional, nice and fast! I had a good experience here and will recommend this place to my friends.

This place used to be great, but things have definitely changed over the last few years. For starters, their new policy of not letting children into the rooms with you is something they should share with you when you make an appointment. I can see why this policy might make sense in the case if exams, but sticking to it in the case of a routine med check before a prescription refill for the sake of policy is asinine. No same day appointments, ever, apparently. I had a UTI and was working, literally, across the parking lot from their building but had to drive across town to an urgent care and lose half a day of work. I was referred to a surgeon for a back problem, but chose to do my own research and go with someone else in town. I was then called and berated over the phone for cancelling the appointment they had made for me. Unless office policy over patient care is your thing, go somewhere else.

Wow, what wonderful people they are! The staff are very nice, the doctors are just so assuring and are the best people at their job that I know of. This is thankfully in walking distance for me so it’s very easy to get to. They’ve helped me through a lot and now that it’s not just a center for women it’s better than ever.
I also suggest those who don’t like going to planned parenthood to go here instead, less wait time and nearly the same services you would get there. A lot nicer and a lot more professional than any health care center I know of.