Dunkin’ Donuts

I go to this Dunkin all the time and it use to always be correct and timely. Now I go there and my orders are slow and almost always messed up. Today they asked me if I wanted swirl or sugar free of something in my coffee I’ve never been asked before, I requested she do whatever they normally do because of never being asked this question I was unsure. Instead of doing that or explaining she gave me attitude and told me I needed to make a decision and I asked her to then explain the options since I had no idea before this that there were different options for the flavor. She ended up picking and it was horrible which is fine but I had to pull back around… And when I get back to the drive through she says «oh that girl». I may have been a bit flustered but she made me that way and there was no reason for these comments. I also had ordered two turbo shots and when she repeated he order the second time she said one and I said I had ordered two and with an attitude she said I only paid for one which I wouldn’t know because the fact they never give me a receipt anymore. Regardless I feel if I had to turn around and get this fixed they shouldn’t be arguing what I paid for. You can go to Starbucks and if you don’t like what you order they’ll make it right with no attitude. I suggest whatever manager took over needs to do some customer service training. Today really made me a unhappy customer especially considering all the mess ups they’ve already been having the past few weeks.