Sleepy’s

We recently visited Sleepy’s Old Saybrook store after an online mattress shopping experience fell short. Having read more than a few reports about the travails and pitfalls of mattress shopping, I was expecting the worst: confusing comparisons, exaggerated claims, and even sleight-​of-​hand by hard-​driving salespeople.
But in less than an hour with the store’s John Martin, we’d narrowed a staggering selection covering two full floors of retail space, test-​driven a handful of beds, and purchased a top-​quality, household-​name winner within our stated price range. John patiently listened to our needs, gently suggested options, helped us to reach our own decision, and drove to a bottom line that represented fair value. All very personable — no pressure, no upselling, no bait-​and-​switch — with same-​week delivery.
John Martin proves that «sales» and «professional» can go hand-​in-​hand. Thanks for a great customer experience.

Fantastic experience. I did not have much time to shop for a bed. I also did not know where to start. John fitted me for the right bed for me and assisted with the other accompaniments. Time used efficiently, all questions answered, awesome deal. Need a bed? Go see John Martin. Thanks John!

Best experience ever buying «my first big girl bed.» John was so amazing. He was very knowledgeable and non pressuring. He guided me towards the matress that was right for me and threw in so many goodies and discounts. Highly recommend this store and work with John!

I’ve purchased (4) beds from John at Sleepy’s in Old Saybrook. He is always professional, knowledgable and eager to help. Our deliveries have gone well and we have been happy with all the purchases made with John and this Sleepy’s. I wouldn’t go anywhere else! Sweet Dreams.

Sleepys in Old Saybrook was the most amazing mattress shopping experience I’ve ever had. John, the store manager was extremely helpful and very knowledgable! He made sure all of my needs were met and that I truly enjoyed the mattress I was about to buy. He gave me a great deal on the stowaway bed frame and two very comfortable pillows! This is truly the best place to buy a mattress, don’t go anywhere else!

I am not one to post about good service but I feel my experience must be shared. Two weeks ago I went into my local Sleepy’s to purchase a replacement bed set (see my soon to be ex was moving out and took my bed). I was worried that it would take over a week to get a new bed delivered and was feeling extremely stressed. John Martin was the sales person who helped me out that evening. He was kind and understanding beyond expectations. Mr. Martin looked through the inventory at the warehouse and was able to show me which mattresses were available for next day delivery. He also worked a deal that I was able to get a mattress cover, sheets, pillows and a headboard all at an affordable cost. Mr. Martins kindness turned a very hard home situation a little bit easier. Sleepy’s is very lucky to have employed such a wonderful, kindhearted, knowledgeable individual. I would urge anyone looking to purchase a new mattress for their home to search out John Martin at the Old Saybrook location. As a side note, my mattress arrived the very next day and was setup with zero issues. My kids and I love our new bed!

So i needed a mattress set for my apt. in New York, found a great Beauty Rest Plush set. Mark was awesome, gave me an excellent deal, including free delivery.

Bought a mattress here yesterday with the manager and was very helpful. He helped me find the right mattress for me and gave me a fantastic deal. Will deff come here more often to buy matresses especially if you are a hotel owner!

I had the absolute best experience working with John Martin. I am moving and not taking my bed with me. I hadn’t ever bought a bed before and he was extraordinarily patient and helpful. He really listened to what I liked and knew what was important to me in making this big decision. He helped me figure out a way to finance my bed so that it wouldn’t be a huge burden during this very expensive time. I trust him completely and would recommend him to take care of friends and family when they need to buy their next bed. He made a stressful purchase an absolute pleasure. I am so happy I walked in to Sleepy’s Old Saybrook!

I was very impressed with how John Martin, the store manager, demonstrated his knowledge of the various products that were available at the store. His customer service, his representation of Sleepy’s, and his willingness to work with my wife and I to come to the right conclusion was top shelf. Kudos to both he and Sleepy’s. A job very well done.

We made a decision to research several venues including Costco and Sleepy’s. John, the store mgr was extremely helpful in narrowing down our purchase, being patience and flexible with our schedules. We haven’t received the delivery yet, as it’s not due until this Tuesday. However, the experience thus far has been fantastic! If the delivery comes as expected, in the packaging expected and handled with care, you better believe we will be finishing the remaining guest rooms using John’s services.
Cheers!

I had the best experience at Sleepy’s in Old Saybrook. From the moment I walked in John made me feel comfortable. There was no pressure but just sharing of knowledge. I was pretty sure that I wanted a certain mattress but he asked to to try others to make sure I was making the right choice.
He was also very helpful arranging a delivery that met my needs. He was able to make «the deal» work for me and my budget. I feel that the service was above and beyond!

Love our new mattress! John the manager was great helping us pick out the right mattress and made sure we received everything we needed in a timely fashion. We will definitely be back when it comes time to furnish the guest room!

received our new mattress after testing near every one in the showroom and was excited to get our new bed. unfortunately we just could not get used to it and had to return it. we did this TWICE. we felt awful. Sleepy’s did not blink. marc the mgr is a pro and made us feel perfectly justified in getting the right mattress.
Service like this is hard to come by and great to see. If you need a mattress go to sleepy’s in Old Saybrook. they are committed to customer satisfaction