Thunder Cab

So yes, the operator is not very polite but our driver Fadi was super knowledgeable and nice. I highly recommend him.

Just use this cab service from the airport to my hotel 4 miles away. $ 18.00! I was overcharged and when I called the service the were not helpful and pretty much laughed at me. I will walk next time.

Horrible cab service. The operator was rude, very impolite and disrespectful. Although the cab driver showed up on time and was kinda descent to us… We’d just prefer to use a different cab company. So next time to save patience we will either call a Yellow Cab or use the Über app.

Tired of being left at the hotel without a cab. Three times I have ordered a taxi at the front desk the night before and when the taxi shows up in the morning a few minutes early, someone else gets in the cab and drives away. The taxi drivers should verify the name and room number of the customer before just taking off. I am going to start using über instead. I have some colleagues who use it and say it is great.

Just use yellow cab. The operator always seems to be an upset woman who doesn’t seem to be trained in customer service or happy with life in general.

I’ve always used Yellow Cab. You call and they show up. All 8 – 10 times the same. Very solid. But I decided to roll the dice and see if Thunder Cab was any good. It was atrocious.
Dispatcher welcomes you with a surly hello. Is this Thunder Cab I ask. Yeah. Promises the taxi will come at 4 pm to take you to the airport. 4:13 and no taxi. In the meantime five yellow cabs have passed on the street. Dispatcher picks up and says ‘hello’ nonchalantly. Oh… the taxi will be there in twenty minutes. But I told you I needed it at 4 pm I protest. 20 minutes he says and hangs up. 4:18 the driver calls. I’m five minutes away he says. 4:25 I call the driver back. Five minutes he says. Where were you five minutes ago I ask? I’ll be there in five minutes. Where were you when you said five minutes seven minutes ago I press. Bricktown. Where are you now? 3^rd and walker. Great.
Now I’ve 30 minutes behind schedule and I need to make a flight. I flip out my phone and try to Über app. A friendly driver gets there in three minutes. After 25 minutes of frustrating outside in windy and freezing temperatures, the heated seats in the Über car were heaven.