Sprint Store By United Cellular

I got a damage for on my phone so i went there in the morning so there was ²⁄₄ help desk a lady and a guy the guy actually he was nice the lady it seems she was still sleepy so my turn come i went to the desk and have a seat she was like feeling that maybe i look disgusting anyway she was like go ahead and tell me your problem and her eyes and focus all on her pc so i was like angry why she dont care so after a long speech i got a little mad so i asked here the same question again so she acted like she is talking to a man fron the street but in a little control so that other guy he just come and answered my question in a polite way. Then i left while i was getting out to my car i looked at here and she were acting that she is fucked up and fuck me … I hope she get a new job maybe at macdonald its better for her…

There is a Caucasian lady working here who is top level customer service. I wish I knew her name, but I wouldn’t be seen by anyone else in here… BECAUSE she is absolutely the best and knowledgable and courteous… and thorough
Today at 2 PM I went in to see about my upgrade to an Iphone 6s… said I couldn’t access my
account online to see so I thought I would drop by.
The Good Rep Wasn’t There… and there was an Asian woman, a Black man, and a thin little Caucasian guy with a big bang of curls… I guess maybe you could call it a fetching look, but I just thought. Made Up
All three were goofing around on their phones. there was NO ONE in the store but the four of us… and they were all slouched and glued to their personal business… maybe they were all three on break, it sure looked like an employee break room. but in FRONT of the store, not the back…
A petite heavily powdered Asian with eyebrows drawn heavily in with a Shit Brown by Bobbi Brown lip pencil actually stood there clicking her teeth and grunting every time I pointed out that she wasn’t answering my question because she wasn’t LISTENING to the question. she heard a keyword and wanted to get in my phone and I said I couldn’t access the website at home on my laptop… so THE FOURTH TIME I said
Let’s put my phone out of your eye sight and you wipe it out of your mind (I HEAVILY pantomimed this, like a silent film actress tied to railroad tracks) with my hand across my forehead. and let’s look ON HERE and I reached over and pointed to the front of the monitor – and see about my question, which has nothing to do with my phone not working… it isn’t about the phone, you’re going to have to actually look on a computer and type and read…
she clicked her teeth a fourth time and grunted and slip slapped away, handing me off to the Black guy, who adopts a condescending attitude towards me. and he’s SHORT!!! attempting to condescend to my extremely 6 ft 5 inch tall a##…
while Curls keeps shooting furtive glances my way, like a rat that didn’t want to be seen in the movie «Ratatouille»
Once again,
«let me see your phone»
NO, it’s fine I have a question, not a phone problem…
I can’t fix it without your phone
fix what
your problem
i don’t have a problem, i have a question…
Curls, who I believe is a manager of some kind. this is the point where you MANAGE… you step up and insert yourself into the conversation to resolve a QUESTION a customer has that your INEPT staff can’t understand… but I guess your gaming site that I could see reflected in the glass .the angle was perfect in the back glass from where I was, I saw you gaming, moron…
they’re mostly morons. but the one Caucasian lady is on target and is the only reason I would ever step foot back in that door…
area manager named April can’t be bothered to call back when she promises to. is she overworked or just a sea hag on dry land who lies like she does because she’s used to having to work to separate her oxygen out from water… so when it’s free in the air, and requires NO WORK to get it, all you want… she decides she doesn’t have to do ANY OTHER WORK AS WELL!!! Like… customer service… but seriously, the trio of dipshits that were there… god bless them and they ignunt ways, altho if the asian heffa clicks her tongue on the roof of her mouth and grunts at st peter at the gates, hema gunna smack huh!

As a longtime Sprint customer, this is the ONLY Sprint store in Oklahoma City I will go to. The staff is amazing. They’re extremely knowledgeable and courteous. I’ve had a couple of issues with my device in the past year that I needed assistance with, and these guys/​girls go above and beyond to help every time. Truly impressive customer service and support.
If you’re an existing Sprint customer and need assistance, or are thinking about switching your provider to Sprint, this is the place you want to be in OKC.

Conveniently located next to Penn Square Mall with a friendly and helpful staff, this store knows how to take care of their customers.
Upon entering the store, they greet you and let you know that they’ll «be with you in just a second».
Not only do they have a genuine smile on their face, they are also helpful! I wasn’t the only customer that was advised that a savings of 10% could be achieved by opening an account with a credit union!
The service was pretty fast for the busy area that it’s in. I even had the priveledge to talk with the slightly eccentric tech that usually just stays in the back. My only suggestion is that they have a better communication method so customers can be informed that their phone is finished being worked on. I had decided to stay and wait in the comfy chair in the store, and the tech didn’t know I was waiting in the store. However, When he saw a customer sitting and waiting in a chair, he made sure to check if I was the owner of the phone and then explained what he had done and what my options were if this didn’t work.