Ben Franklin

The cashier today (⁷⁄₂₇) at 4:30pm left a foul taste in my mouth. She needs a lesson on customer service. I brought in a couple paints I needed to match for a craft project and asked her if she could point me in the right direction. She didn’t greet me or ask if she could help instead she sighed and in a bitchy tone said she didn’t know and that I needed to ask the woman in fabrics (who was lovely by the way). Unfortunately they didn’t have the brand or the colors I needed. On my way out she accused me of stealing the paints I had previously shown her that were mine! She clearly doesn’t know the products that Ben franklins carries. I will not be returning, it’s worth my time driving to Ventura than to give her my business

Being that I worked at Ben Franklin 14 years ago, I might be a bit biased, but always fair.
If you enjoy small town shopping with an old fashioned vibe this store is for you. Cindy the owner has done a bit of reinventing in the years following my employment, as she brought in décor from Bali, jewelry, and Much, much more.
In the long run Ben Franklin at heart is a five & dime store except its got elevated Ojai prices, through the years it was our regular customers that kept the stores heartbeat thumping, along with the loyal staff that have been there for many years. The most popular items you ask? Anything in one of the sale fliers… But you better get there quick, small store, small stock room. Ben Franklin has been a parents go to place when school projects come up, a holiday lovers dream when it comes to décor, a homeowner/​apartment dwellers dream when it comes to housewares, a kids dream when it comes to toys, and a crafters or sewers dream for fabric, beading, acrylic paints, canvases, and who knows what else… Guess you’ll have to stop in to find out!

This is a nice little store with a good variety of high quality craft items. I always like to stop in here during Christmas time to browse their lovely selection of tree ornaments. They always have nice displays out for the holidays and the staff has been helpful and friendly to me. The only downside is that the store is small in size compared to the big craft stores in Ventura or Oxnard. That said, they provide a good variety of products here and make decent use of their space.
I think they’re a little high on prices, but when they have what I need without having to drive another 35 – 45 minutes, it’s worth spending an extra buck or two.

If you’re looking for craft supplies in Ojai, this is the place… the only place. Their selection is a bit limited, but that’s just because they don’t have the space of the big chain craft stores. The great thing is, the staff is friendly and knowledgeable, so even if you don’t see exactly what you came in for, if you ask someone, they can direct you to something they do have in stock that will work for your project.
Despite being small, they do have a good-​sized fabric selection. They also carry toys, party supplies, make-​up, and holiday decorations.

Ben Franklin has a little bit of everything. This is the shop in Ojai to go to for craft supplies, despite their limited selection. Beads, yard, thread, fabric, baking, pottery, garden supplies, tons of toys and games, housewares, stationary and cards… A little something for everyone.

Ben Franklin’s always been a bit pricey, but it has everything you need for a crafts project plus seasonal items, toys and office supplies. The staff are friendly and helpful.