Vignettes Interiors

Staging company the real estate agent recommended.
We are very glad we decided to try this company.

My realtor recommended that we invest in staging our house to get it sold faster. He had experience working with Vignettes’ designer Louise Deems, so he recommended that we use her to stage our house. Even though Louise’s price was a little higher than other staging companies I had called, I figured I should trust my realtor’s suggestion and use this company. What a HUGE MISTAKE! Here is the service we got from Vignettes Interiors & Real Estate Staging:
1. Our house was «professionally» staged with cheap looking «antique» furniture that looked as if it had come from my grandmother’s house and various rummage sales.
2. The dining table that Louise placed in the house was too large for the room, making the dining room look tiny and non-​functional. When I asked her to replace it with a table that fit properly to make the room look like a dining room, she put in a cheap country style breakfast table that would fit about 4 TODDLERS making the dining room look like a daycare feeding area. We were getting lots of negative feedback about the «small» dining room from potential buyers. She never quite resolved the dining table dilemma because she «just doesn’t have any other tables»… Yes, that was her response.
3. Louise billed us $ 100 MORE than our original agreed rate to stage the house. When I called her to ask her why her invoice was higher than what we had agreed to (in writing) she responded by complaining about the cost of gas to drive the items to and from the house then SHE HUNG UP THE PHONE on me!
How does a «professional» fail to honor their agreed upon price (with no forewarning or mention of a price increase due to fuel charges) and then hang up on their customer for questioning the higher invoice!!! When I had my realtor call her to try to resolve this, she still refused to honor the same rate she had agreed to before we hired her. One would think that she would have offered a CREDIT or price reduction for the unresolved issues with the dining room, but she did not. Instead, she thought it was appropriate to raise her price on us without any advanced notice and had the audacity to hang up on me when I called her to ask why.
Summary: Stay away from this unprofessional company! They do not stand behind their service, honor their prices NOR give a damn about making sure the customer is satisfied. They are far from professional, from their «design skills» to their customer service (or lack there of)!