Absolutely terrible service from Nadia Rodriguez. Me and my husband called m to get food delivered to our home. When asked if they delivered they hesitated for a few minutes then finally told us we could. We ordered a Medium pizza and after placing the order Nadia tells us that she actually can’t deliver unless it’s a 30 dollar minimum. After ordering a lager pizza to satisfy their needs we finally place the order. We wait an hour and finally realize the pizza has yet to be delivered. I called Veneto’s and again Nadia answers. I ask her where the pizza was and why they are taking so long. She rudely responds with, «there’s only two waitresses here I don’t know what you want me to do.» I ask her if I could speak to the manager and she tells me she is the manager. I then ask where the owner is and she says he’s not there and that I can call back tomorrow. At this point I’m furious so I ask for her name. As soon as I asked for that she says, «oh, I’m leaving right now I’ll see you in a little bit.» We wait another half hour and she calls me and let’s me know that, «they can’t find the key for the vehicle.» After asking for her name again she rudely responds with, «Nadia Rodriguez.» This is probably one of the worst services I’ve had at a restaurant. If they weren’t able to deliver in the first place they could have said it and I would have totally understood instead of waiting an hour and a half for a pizza that they never even intended to deliver. It doesn’t help either that it’s almost ten and most places are now closed. Hopefully the owner cares more about their business than the«manager.»
Cory G.
Tu valoración: 4 Yucaipa, CA
We walked in unannounced and placed a pepperoni pizza to go on a busy Saturday night. We waited at the bar for our pizza. The service was friendly and welcoming. My wife and I both agreed That the bar area smelled like a bathroom(urine smell), but we shrugged it off. The pizza came out timely and we took it home. Pizza I thought was really good I thought. I would buy again.
Adriana C.
Tu valoración: 5 Oceanside, CA
Everything was perfect garlic knots, calamari and penne with chicken in a vodka sauce was absolutely delicious. Top notch service… Amihr always super attentive.
Muriel B.
Tu valoración: 4 Oceanside, CA
Good quick pizza. The more adult food is yummy. Loved the mushrooms. It is a wine happy hour in a neighborhood full of beer bars. With sidewalk sitting.
K. W.
Tu valoración: 5 San Clemente, CA
What a great experience at this restaurant… from the service, our waitress was great as she had so many other tables and was the only server there! The caprese salad and the margarita pizza were amazing! There was entertainment with a singer who made our experience even that much better. Thank you to Taylor, our server, and the other staff, we throughly enjoyed the food, drink and the night!
Lisa C.
Tu valoración: 1 Los Angeles, CA
Over charged my credit card with a bigger tip for the server. Food was ok. Service shaddy. Won’t be back.
Nicole C.
Tu valoración: 1 San Diego, CA
Our last few experiences here have been horrible. First time I tried this place I wasn’t a fan. A few months later I gave it another try and it wasn’t as bad as before. My husband and I order a pizza here once a week as we live down the road and it’s an easy pickup. Our order from two weeks ago was bad. We were given a $ 5 off card with our veggie pizza and when we tired to use it the worker gave my husband a horrible time and refused to let us use it. We have been coming here once a week for the past few months and you’re refusing a coupon for $ 5?! Not a smart move. Last week our pizza tasted horrible… So horrible we threw it away. The sauce had this moldy old gross taste and smell to it. I LOVE pizza hence the pizza once a week, so when I throw a pizza out… You know it’s bad. Service is normally slow, even when no one is there.
Rory C.
Tu valoración: 5 Tustin, CA
Every time we come to Oceanside for soccer we stop in for dinner at Veneto’s. The people are always super friendly and the food has always been great! The guitar player singer is fantastic. Perfect volume so you can enjoy the music & still hold a conversation. He even let me sing«Sweet Caroline» with him! The fettuccine is insane and the bread pudding is delicious… We will be back next time we’re in town. Thanks Veneto’s
S C.
Tu valoración: 5 Santa Ana, CA
Third year in a row and just as excellent as always!!! This is a place you would find in Italy, super casual & laid back, no formula like Maggianos– we love these Mom & Pop establishments!!! Don’t listen to anyone who orders veal but can’t spell it-*bad veil review. The pic she posted looks like osso buco-so it prob wasn’t frozen but a Bone!!!
Lindsey C.
Tu valoración: 5 Tarzana, CA
Taylor is awesome. We really appreciated her level of service and she was so nice. Great garlic knots, good house wine and happy hour is pretty reasonable! Would definitely come back and try some of the other house specials. We ordered the eggplant special which was rolled eggplant stuffed with ricotta, spinach and Italian herbs. So good!!!
Michael W.
Tu valoración: 5 San Marcos, CA
Went with roommate for their wine tasting event, had a blast pourer very knowledgeable and beyond friendly spoke with us and answered are questions. Food was great. had chicken marsala not the best sauce but I can honestly say I’ve had worse Taylor was are server super friendly treat us all with respect and made the evening enjoyable. If your in the area when there having a event recommend trying it. Don’t be put off by the exterior the staff and service is of some of the finest I’ve had the pleasure of experiencing
Karla M.
Tu valoración: 1 Belle Chasse, LA
After an hour waiting for our pizzas we ended up asking for them to go. I will say it was a disaster. We order something from the kids menu and they brought something different(adult plate for an 18 months old), my Pollo piccata had no flavor and the chicken was hard so I couldn’t eat it. Really wanted to like this place, the guys were nice when we got there but then were in a hurry for us to leave the table cause they had people waiting. Sorry, wont be back.
Kalyn E.
Tu valoración: 1 Carlsbad, San Diego, CA
TERRIBLE service and food! First they were out of the wine I ordered, so I asked for. Wine list, which happened to be written in pen. So I ordered one of the more expensive glasses and it was terrible, tasted like it had been opened for weeks. Our side salads came out and they were a complete joke, some wilted lettuce, tiny sliver of tomato, and carrot shavings. Our dressing was served in plastic cups, which tasted like the generic brand Italian you would get from a grocery store. Isn’t this supposed to be an Italian restaurant!?? Our waiter was MIA our entire meal, since they sent him out on a To go order while he was supposed to be serving usl!!! Who does that??? The topper is when he got back he sat at the bar and ate a meal while chatting with the bartender. We didn’t have refills and we needed condiments for our meal. We had to go to the bar for refills and anything else we needed since that was the only place any of the staff was. I’m glad the waiter was enjoying his meal though and getting himself refills when he needed. The female bartender was very rude as well. We will never ever be back! I don’t think this place will last very long. It’s too bad the owner doesn’t take more pride in his establishment.
Jazmin P.
Tu valoración: 1 Oceanside, CA
FROZENVEIL!!! I DONOTRECOMMEND!!! First of all as soon as I step into this restaurant I’m overwhelmed with a horrible stench from the bathroom &STILL gave this place a try !!! We sat down the waitress was nice, we ordered our drinks I had wine of course so when received our drinks I took a sip of my wine & it was old and gross the flavor was gone I asked the waitress if I can have another glass of a different wine & she said NO? Then she implied that it was probably because the wine was the last of an already opened bottle that was left open! If she would have replaced my bad glass she would of had to charge me for the new one, so she opened up another of the same wine without charge and myyyy what the difference! I STILL gave it a try! I couldn’t help but to notice how dusty the place was and the menus were dirty as well, MY friend pointed that one out. I was starving so I was at least exited for the appetizers, I had the bruschetta which wassss goood but come on its bruschetta! So then it gave me hope for the entrée. I had a plate with veil & pasta not exactly sure of the name BUT we waited FOREVER!!! I think I had 2 glasses of wine and my friend had a cigarette –___– before it came out, finally it came out and the pasta didn’t really taste all that great so I began to dig into the veil the first bite was some what warm then suddenly I continue to «dig in» and my fork comes to a holt because the middle of this block of meat was COMPLETELYFROZEN!!! It could have made me sick??? So I refused to pay for anything and asked to speak to the manager the waitress told me the manager wasn’t there and that I had to pay for the new glass that I had because she opened up a new bottle(which she should have done in the first place!) well I did pay for it because I felt so bad that everything went completely wrong. I went home hungry !! How disgusting and disappointing this place is I don’t even look at this place when I drive by it just disgust me! Do not listen to these fake 5 star reviews or at least beware guys and learn on your own.
Paul D.
Tu valoración: 4 Oceanside, CA
Great food… had a great fresh salad, Chicken Parmesan which was a huge portion on angel hair pasta, home made Gnocci, and Tiramisu .all with festive live music.
Cynthia S.
Tu valoración: 3 Oceanside, CA
After reading some of the other reviews you can see the service is a bit spotty. Our experience was OK at first. We sat at the bar. Both ordered the lasagna and a beverage. The portions were sizable and the lasagna was very good. But then oh my my. We ordered and additional entrée to take home to my son. We finished our food, at got our to go boxes and we waited… Annnndd waited. 45 mins. Later we finally asked the bartender to check on our order. To which she said it will be a few minutes. Um OK. There’s hardly anyone in the place and an hour for one entrée? I’m thinking about getting grumpy and here comes the owner. Is something wrong he asks? I explain that dinner was great but we’ve been waiting an hour for the to go entrée. He gave us a credit on the bill and even gave us a bottle of wine to take home. It’s a cute little place with some good food but they need help with the service. The owner is very nice but again service is an issue you need to be prepared for if you’re going there.
Monica N.
Tu valoración: 1 Diamond Bar, CA
I’m sitting at my table waiting for my food as I write this. The restaurant is practically empty… dirty tables around us. It’s about 45 minutes since we ordered and the food has yet to be served. I can thank my husband for asking me to wait patiently – I otherwise would’ve walked out after waiting 15 minutes to get my glass of water. Need I say that I am NOT recommending this place?
Chris L.
Tu valoración: 1 Escondido, CA
First off, I would like to say I am not someone to write scathing reviews, I feel if you and a problem you should take it up with the establishment when you are there… Having said that I tried to do so and they couldn’t care less. Here is why no one should eat at Venetos in Oceanside: Monday night at 7:30pm myself along with 5 associates of mine(6 total people so far) attend the restaurant to spend time together. We order our food at 7:45pm. 5 people got a pasta like dish and I myself got a pizza. By 7:55pm all the food had come out except the pizza, which I was fine with. I thought«maybe pizzas take longer?» Between the last plate of food coming out and the first waiter to stop by it was 45 minutes. During that time another associate of mine joined the table. There are now 7 people total who would be dining. Finally a server gets close enough for me to ask about my pizza, all he says is «aw yes» walks away and comes back about 5 minutes later with a pizza that is luke warm. The 7th person who arrived had to ask for water when he brought the pizza and decided not to eat since everyone at the table was done eating except for me who just got my pizza. That was over an hour between me ordering pizza the table all getting their food and finishing it and then me receiving mine… But wait, it gets worse! The server finally makes it back to the table and asks everyone if they would like desert? Three people say yes, he goes around to them and takes their order and leaves. About 10 minutes later he comes back with two deserts, which was fine the man only has two hands… But after 10 minutes of no third desert we flag down the waiter. He apologizes and the desert comes out and he says sorry we must not have heard you. ANDHERECOMESTHEKICKER! I ask for the check and see that it is way more than it should have been with all that has happened. I go to the bar counter(the only place with a visible person working) and ask for a manager. He says there is no manager here, I asked for«who ever you think might be in charge.» He goes to the back and five minutes later another man emerges as asks me what he can help me with? I show him the bill and the total and simply say I’m not paying that for the following reasons: –I waited over an hour for my pizza –the third girl didn’t get her desert –there is a $ 30 gratuity for tables 6 or more and had I not asked for my pizza I wouldn’t have got anything to eat, and the 7th person only got a water because no one waited on him. Immediately the«manager» gets defensive and says it was our fault about the desert because we didn’t speak loud enough and that the menu says that any table with more than 6 had to pay that fee. I explained to him I’m not paying for a pizza that came out late that I didn’t get to enjoy because my entire team was already done eating and that I’m not paying a service charge of $ 30 when the service was subpar. His exact words, «do you expect me to be able to check every person at every table to make sure they are getting great service?» This is where I started getting irritated and serious. I told him he was in the business of customer service and that there is no excuse for the way my table had been dealt with. In which he replies«so what you want the house to just lose money?» At this point is where I was fed up and I let him know I am in contact with over 1000 different people each week that visit Oceanside and I would make it my business to make sure not one person visited this establishment. He all the sudden changed his mind and asked what he would like me to do? I simply said all I want is to not pay for the mediocre pizza or the outrageous service charge. He agreed and took the bill to change it. For everyone who made it this far, let me Be even more clear, the restaurant sits about 30 people, that night there was my table of 7, one table who had 4 people at it and another table of 5. The table of 5 had already gotten their food and almost finished and the table of 4 was only drinking wine. So there was no reason for my table to Be neglected in the way it was. Like I said I usually only use Unilocal to write good reviews because I think too many people use Unilocal in a way to release the anger that could have been fixed had they mentioned it at the establishment, however I think how this associate handled it should be known, and trust me I left a lot of detail out to save you time, but basically the«manager» was in my face loudly speaking about how the restaurant is not gonna lose money because he felt the customer service was fantastic.
Larry S.
Tu valoración: 5 Poway, CA
OK, I am an Oso Buco connoisseur always in search of the best Oso Buco next to my 88 year old Moms’ and I found it! This place is amazing! They marinate the Veal for 24 hours and then slow cook it another 12 the day it is served! The flavor is amazing and the Risotto is off the hook! My boys also had a great pizza and the homemade Bread Pudding capped it off beautifully and the service was off the hook! Cannot wait to come back! Best kept secret in Oceanside and the price is right!
Heidi I.
Tu valoración: 4 Oceanside, CA
We like this place, have been in several times. Food is pretty much on point, we have always enjoyed our meals. Service is up and down, depends on who you get. We went in on Monday(Memorial Day) after a day at the beach with friends, we were dressed down… and having been in before, we know that Veneto’s is not all that busy, and the managers and owners are happy for any patrons. The waiter was pretty dismissive of us however, as we heard him rattle off the specials and interact with another couple more than us… we didn’t even get the specials from him. The tortellini with pesto was on our table this time, as was the Carne pizza. Tasty for both… I don’t think the pesto is house-made, but I am not sure. We’ve had the Calamari(served with Marinara, not cocktail sauce, but the Marinara is good). Good wine list, and beer list. We will be back!