The Clog Shop

Terrible…
I had a groupon… had to call NUMEROUS times, only to be told to «call back», was told that clogs I wanted (from their website no less) did not exist, suggested to cancel my groupon, manager sent me a «beyond rude» email far I continually tried to use my groupon… result groupon expired and I lost the money I spent purchasing the groupon as no one would «take an order» which had to be done over the phone with a very nasty man…
WORST RETAIL EXPERIENCE EVER!

Please do not buy any shoes from this outfit. The shoes seem to be of bad quality and it is very difficult to get shoes replaced. My first set of shoes did not look like regular Sanita shoes,
I paid to return them because Jeff would not send a return authorization. Months went by, and when the second set of shoes came, one pair had scratches and they still seemed inferior. I have been trying to get Chase to refund my money but Jeff will not allow that. This business should be reported to the BBB, but we know they are worthless. Please please please do not buy shoes from Clog Shop, Clog Kingdom or what other name he uses. I wasted 200.00 plus 30.00 to return inferior shoes. Do not rely on his word, he is a blatant liar.

NEVER AGAIN. The Clog Shop runs the website
I ordered a pair of shoes the first week of April, after purchasing a groupon months earlier. The shoes did not come up as «out of stock» so all should be ok, right? Not so. It’s been almost a month and the shoes haven’t even shipped yet. When I emailed customer service 10 days later simply asking when they will ship, I never received a reply. I called today, almost 20 DAYS after I placed the order and the person I spoke to was nice enough but said «I just got back from vacation, Jeffrey handles all the groupons he’ll have to call you back». What? I have been a shoe shopper on line and in stores forever, and I have never received such haphazard customer service. Will never buy from them again, so disappointing. I need these shoes for an event coming up and did not think I would need more than a month to get them.

This review is for the mobile Clog Shop setup at The Mount Sinai Hospital in Manhattan which is run by a guy named Jeffrey Levine. Let just say that following this experience I would rather stand in an operating room for 14+ hours straight in 5 inch stilettos than to buy anything from this guy. He is a blatant liar and the most unprofessional salesman I have ever encountered outside of a car dealership.
This mobile site comes to Sinai every few weeks to sell professional clogs to hospital staff. First off, while they do have a decent selection of Danskos and Sanitas, NONE of these shoes are really on sale (all were roughly $ 120+). Secondly this guy only cares about making a sale, will practically throw clogs at you and not listen to you at all about what styles and colors you are looking for. My friend and I tried on some clogs but decided to think about it a bit before buying from him. When we checked online prices we found an identical pair of the men’s clogs we looked at online for half the price. My friend took a printout of the online ad down to Jeffrey to see if he would be willing to lower the price so he could buy the clogs on the spot. I am not exaggerating one bit when I say that this despicable man took the ad, said he was calling the online company to «check stock» and proceeded to buy all of the pairs of Danskos that they had left at the sale price in the size we were looking for over his cell phone right in front of our faces and then lied and told us he didn’t. Once we called the online company and confirmed that he had bought all that was left in the size and style we wanted my friend went back and asked him to cancel or change his order to a different size since he clearly bought them just to spite us and was just going to resell them anyway. He blatantly refused saying that if my friend wanted the clogs, he could come back next week when they arrived and buy them from his table.
Really? Is this how this company does business? Its almost laughable that this guy is allowed to represent any company with such business practices. A legit professional would have just said «no, i cant match that price» and sent us on our merry way. If it were possible, I would set up a full on protest during his next visit just to make sure no other Mount Sinai employee ever bought anything from him. Based on my experience, you would be smart to avoid The Clog Shop altogether. You will spend the same or less money practically anywhere but at least you will get what you want from someone who values customers and is not going to completely screw you just to increase his bottom line.