Staples

Not too bad for office furniture. There was also a decent amount of clearance office supplies in the back. Funnily though if you are walking around looking for items the employees avoid you. Makes for a fun game of cat and mouse

Typical Staples, not much more to say, sorry !

Not happy today, at least.
Bought business card holder sheets. It’s supposed to be 10 slots, but there are only 9. Picture shows the cards horizontal and fitting well; but they’re vertical and have a lot of space.
Bought heavy duty printable business card sheets, two were offered, one said ivory, I wanted white, so I chose the other; these were ivory too, not white; it doesn’t say that on them at all.
Waste of time. Will shop elsewhere next time.

RE: Tech. Dept. The employees are helpful & appear to be knowledgeable, Have had my computer svcd. there several times. As there are only a couple of employees in the dept., works backs up & they’ve kept my computers for 5 – 10 days each time. Cannot get a same-​day answer re: computer issues – they scan the computer & if anything shows up, you’re required to leave the computer for several days… each time has resulted in over a week. Twice in 2 years I’ve been told that the hard drive that they sold me needs to be replaced.

The workers here were really good with helping me find what I need. Her name was Jessica and she took the time to show me around and gather the things I was looking for.

The only reason I gave one star was because there were at least employees IN the store, and because I didn’t have the option of putting zero. Every time I need office supplies I think of Staples. As a company they are good, as an individual store representing Staples, this store falls flat. I needed a stamp made, apparently takes 3 days. When I finally get called that it’s ready, the stamp is wrong. Somehow though, they made a new stamp right there on the spot. If you need to call in to check and see if they carry something, expect to wait 5 minutes for someone to even ANSWER the phone. It may take longer for someone to pick up though, I actually just gave up at 5 minutes and hung up. Good luck going in as well, hopefully you know what you need and where it is, because the employees seem so miserable you don’t even want to approach them. Peace out Staples, you lost a customer who’s been shopping with you since grade school.

Poor customer service. The staff is very robotic and cold. I went there to buy a chair that was close to 300.00 with tax. They were out of stock. Last time I got a chair there was about 3 years ago. The were out of stock. The first time they sold me the floor model at discounted price. This time they didn’t give me discount. Since it is used I feel that paying full price was not a fair price. They should have discounted it by at least 40 bucks or something. I bought it anyway since I need it for tomorrow. Disappointing experience.

Typical experience at Staples on Vista Way:
1) One cashier open
2) Ten people in line and growing
3) All other employees doing their best to not make eye contact
4) So called Store Manager is hiding in the back room
You are better off going to the Staples off Leucadia Blvd.

Horrible wait times at the copy service area. The stars are for the friendly employees and the quickness of my order being ready. Bummed there was only 1 person working for the 5 people that were in line asking questions, dropping things off, going to shop and then coming back and cutting because they were there before. I avoid this place when at all possible.

I went in to pick up an online purchase order that I had shipped to the store to avoid ground shipping fees.
Took longer than I expected because they couldn’t find it. The manager was extremely nice and did all he could to help locate my order, so that was a plus. I wasn’t expecting to wait 20 minutes though!
The employee that was helping me did come out and talk to me each time after looking for it at their different delivery locations. He didn’t give up at all! So great job, guy in glasses!
Luckily for them I was in a good mood, so I was pretty patient. Haha. Had I not have been… yikes!!!
Kudos to their managers customer service skills for keeping me happy that whole time. Even while helping me, he was still greeting every customer that walked in! Great job, sir!

Staples wanted $ 169 to run only diagnostics my computer. I went around the corner to PC Repair Center and they ran the diagnostics and cleaned the same computer for $ 49. It did not require any repair so I would have been spending and extra $ 120 for nothing. There was no other option with Staples but to spend $ 169 and this would go toward any repair. If there is no repair needed it is still this $ 169. While this may work out for some it was not the best option for my situation.
While I will still go to staples when I am out of paper… I will not go back for computer repairs!

I needed some receipt tape for a telecheck machine and I thought there was a Staples or Office Depot on Mission and the 5. Well I was wrong so I ended up going to this Staples and Karina who works there was training a new employee so I asked Karina. She got on her radio and then told me to head to aisle 17. This is a pretty huge building and they had just about anything you could need for your office. Well a employee showed me where the tape was but they didn’t have what I needed. So I left but the new employee was friendly and was trying to be so helpful so I give her a 5 star rating.

Gotta say, Alvin and the team were just great yesterday! I needed to get two large whiteboards for work and I needed one that was pretty big. They had it in stock, brought to the front of the store and kept it overnight for my facilities folks to pick it up (it wouldn’t fit in the back of my vehicle). Seamless process, excellent customer service. Will be back to this location based on the customer experience, even though there is another location closer to my home.

The young man in the print shop is fantastic. His name is Tre and he helped me with a complicated printing/​scanning project. There were so many people who needed his help and he was short-​handed; but always kept my project in the works. They really need to hire more people in the print department. If I had been Tre, I probably would have had a melt-​down. He was very calm and pleasant. He’s helped me many times before and I decided to finally Unilocal about him.

Worst service and experience EVER! Went there at 7:55 on a Saturday night and they wouldn’t let us in because they were «closed» even though there was 5 minutes left. So we went back to our car and drove down to Stater Bros. as we were crossing the street, the same girl who wouldn’t let us in the store almost ran us over with her car and had the audacity to flip us off! I will drive farther to give my business elsewhere. Not worth it.

This is the closets Staples to my job and house so I come here pretty often. Service is okay no one ever greets me or ask if I need help finding anything. A lot of their selection is small and items can be far and few in between. The ladies at the printing service are nice when I have to create posters for work they do an awesome job with sizing and pricing choices. The other day when I came in here I was told to come over to the side counter to check out and then the lady abandoned me for like 6 minutes while other people behind me moved forward to check out! The employees talk a lot more with each other then the customers.

Out of my ink… again… In fact it appears that they’re out of a significant amount of inks. All different kinds. No greeting from an employee, no options given. This place keeps getting worse. DM if you read these, you really need to get in there and start holding this incompetent management team accountable. However it appears you don’t, or don’t care. Either or, last time I’m ever coming back here. Closing my business account too. Yet another business that’s going to close based on horrible oversight.

Staples in general is not a bad establishment, however this particular staples has long lines and very little customer service. When looking for a computer desk, no employee offered me any assistance. I just eventually grabbed the desk I wanted and carried it to the front on my own walking past several employees who continued ignore me. To make matters worse when I got home to build the desk I found that the desk did not come with instructions. Being too stubborn to return it I eventually assembled it, after many hours of trial and error. Long story short I will not be purchasing any more furniture from staples.

I wish I could rate them higher, but honestly, I almost gave them a 2. It’s ALWAYS hot in there, turn the air on people! The refill that they make, ARC is pretty affordable in comparison and I love that series they have.
The service is MEH… not much to say. They are non conversational and not really caring, they need some help in the service department.

TOO EXPENSIVE GUYS !!
Come on stop it. It’s too much money.
I prefer Wal Mart. You guys really exaggerate on your pricing.
The printing service was really helpful though