Pro-Tec Lock & Safe

Amazing company! Called for a quote to re-​key an entire house of no less than 22 locks. Not only were they out in less than an hour, they finished the job in about a little over an hour.
Professional and polite. Can’t say enough great things about Pro-​Tec. Thank you for the great service and the helpful hints. Would recommend for any job. Will definitely spread the word. Thank you again!

Great service. Called them on a relatively short notice because we lost our mailbox key after we moved and they came out a couple hours later even though it’s a low priority job and got the job done well and quick at a reasonable price. Would definitely use them again!

Went to the beach with my BFF and her two little boys. At one point I brought a bunch of things up to the car, including my bestie’s key ring containing her house key, mailbox key, only key to her small safe, filing cabinet key and gate key. I put the keys in her purse and that’s the last they were seen. Crap! Seeing how our friendship is worth more to me then the cost of replacing keys, I offered to pay for making new keys for her. We went to Lowe’s, but the only keys they could copy were the mailbox key and the house key. Double CRAP! Luckily, the guy at Lowe’s recommended Pro-​Tec to us. I called them and the guy on the guy on the phone said that if I brought the small safe in, they could re-​key it. I took the small safe, spare filing cabinet key and her neighbor’s gate key to Pro-​Tec. They couldn’t copy the gate key because it’s a special laser cut key that has to be replaced by the company that made it (still waiting to hear if it’s the suspected $ 150-​$ 200 to replace it… GULP!), but they copied the file cabinet key, picked the safe lock, re-​keyed it and made me two keys for it. The cost was completely reasonable and the guys there were all really nice. I highly recommend them.

Fast and professional great service I would definitely recommend if you ever get locked out like I did

What no other locksmith could do, they did!
I had forgotten my combination lock on my London Gog Chalsey Suitcase and I was desperate since there was no way to reset combination per the manufacturer, while other locksmiths did not even return my call once i explained the type of job, Pro-​Tech not only fixed my problem but the tech was super nice and professional.

Absolutely incredible. Came out in a hurry. Waited patiently for us to arrive. Then again to find the right Key. Keyed 3 locks the same and performed maintenance on the locks to insure they operated correctly.

Brian from Pro-​tec was at my house within hours of my keys being misappropriated. He was kind courteous and sympathetic. I not only had three locks re-​keyed, but he made me keys to suit my needs and all quickly and well. I was safe and sound again. Then two weeks later, more nefarious goings on and I needed Pro-​tec again. Same day service with different techs this time. Prefer Brian. But the cost and service are both reasonable and I will make them my go to locksmith for future needs.

Awesome guys! They came in and popped all 4 locks out and had them replaced within a half hour. Very friendly. I would recommend them to family and friends.

Previously had a good experience when I took a car key here for duplication. Tried to do the same for my Genuine Buddy scooter. Whole different story. They damaged my ignition assembly…
Took my Genuine Buddy scooter here to get the key duplicated.
They spent over an hour sticking different keys into the ignition. In the end, they damaged the tumbler.
Now I have to go to the dealer and replace the entire ignition assembly.

Great service, awesome customer service! Went there on Monday to get a key made for a camper shell that I did not have the key for. I brought in the tumbler and he quickly created a perfectly working key for it. I asked if he could also make a duplicate key for my camper, but since he only had one blank he told me to return the following business day. I returned the following business day and he did not have the blanks, and told me to come again the next business day. When I returned for the second time not only did he have the blanks but made me (2) duplicates! I saw this notion as a true testament to his professionalism and customer service. I will gladly do business with Pro Tec again.

Sure — I only went for some keys — but you have to be able to do that well. In any case, I own an ancient motorcycle — it’s a 1978 Honda — and the guys at North County House of Motorcycles said, «we don’t do keys, but you can get it done at Pro-​Tec.» So thumbs down for a dealer that can’t do that job, and two thumbs up for Pro-​Tec for quick service, fair prices, and getting the job done.

I can only base my review on the service I received from Anthony, who came to my new house to change all the locks and make them work with the same key. Prior to the switch-​over I had something like nine different keys, some doors had two locks with two separate keys! Anthony was great, had great problem solving ideas which saved me money when certain knobs couldn’t be adapted to work with the main key, and their prices were much better than their competitors to begin with. I now have one key to work all of my locks, and even used one of the old lock sets to put on my entrance gate, so I’m very pleased. I have nothing but high praise for Anthony at Pro-​Tec Lock & Safe.

Anthony was excellent. I lost the keys to my garage and needed the locks changed on our new place. Anthony fulfilled these requests and more! He noticed several things that had been installed incorrectly (e.g., the garage door knob was on backwards and both holes into which the lock was inserted were misaligned) on our place and fixed these free of charge! He gave me a clear idea of what to expect in terms of price beforehand and did not charge any more than was indicated before his arrival. Overall, Anthony was fair, honest and exceedingly helpful above and beyond my expectations and very professional. Highly recommended!

Excellent professional service! I lost the only key I had to my motorcycle when I called to inquire about an estimate they gave me a solid reasonable estimate and stuck to it. The locksmith that came out was friendly and knowledgeable. Will use them again and recommend them to anyone in need of these services.

He makes keys for goodness sake. How excited is he suppose to be? Actually, I went in expecting the worst and was very very pleased. The owner was pleasant, efficient, and I was out of there in less than 5 minutes with three new keys.

I was skeptical about trying Pro-​Tec after reading Charlie T’s review, but after going to Pep Boys and Ace Hardware to unsuccessfully have a key made for my Master lock, I was sent to Pro-​Tec.
If you want a place that can create virtually any key: effectively, efficiently, and at a decent price, this is the place to go.

This place is super close to my house but I would rather drive an hour then go there. The dude that works there is crabby. It seems like he would rather be doing something else then helping you.
Bad service has happened on more than one occasion but chalked it up to him having a bad day. Not the case.