Leonetti Bros

Amazing… exceeded every expectation. This company had their finest (Robby, Zach and Jason) move me today from Manhasset into Long Island City, Queens. we came across multiple challenges with the storage facility we were moving into… it was HELL! They were polite, very professional, never stopped to take a breather (even though I bought them sandwiches, chips and water) I was in PAIN watching them work so hard… they prevailed without a flinch, which just impressed me so much. For that, they will get my business again in a month when i leave my beloved Manhattan apt and move into Long Island City! Seriously, worth every penny, amazing service, amazing guys. super helpful… just love these guys. Impressive work. Book them if you can get them… and I am a critic. For real.

We worked with Leonetti in December to pack and move my mother in law from her home in Roslyn of 25 years to a 1 bedroom apartment in Floral Park. We were so pleased throughout our experience with their crews — Ronny, JJ and Jack who packed the entire contents of her house efficiently, neatly and FAST while Lance, Matthew, Kenny and Robby unloaded everything carefully and helped us figure out where to place everything in her new home.
I’d use them again and truly recommend their services!

This was our third time using Leonetti Bros and we could not be any happier. You MUST request Robert, Ronny, Jack, Lance and Steve! They we the BEST. On time, quick, very careful and over all great guys. I would never use any other moving company!

Such a shame to give this company a low rating. The movers are actually great; very friendly and accommodating … about 45 minutes late on pick up, over an hour late on delivery, but nothing that would have been a big problem.
However, they employ perhaps the rudest customer service rep that I have ever encountered (and living in NYC, you all know that I’ve encountered a few gems … I do have TWC after all). Just to hit on the highlights:
(1) She told me that I would have to pay for parking tickets if any were received and that they «get them a lot» because they don’t care to move the truck when approached since the customer pays them anyway (even if it’s true, is this your best sales pitch?).
(2) When I called to figure out where they in transit, as they were over an hour late on delivery, she just started shouting at me, saying that I was giving her a «hard time.» All I wanted was a status.
(3) THEN, she called my 70 year old mother (receipient of delivery) to tell her that she raised a rude daughter and she should be ashamed of me. Needless to say, as my mother had interacted with her leading up to the delivery and was well acquainted with her attitude problem already, she hung up on her.
If I have moving needs again, I will surely not be using their service. Nothing is worth the headache of dealing with her.