Hassebrock Automotive

Chris is great! Explained fully what the smog repairs would be and their costs — and explained too how the process worked. Will send all I know there!

I found out about these guys because one of the mechanics (Sam) was a buddy of mine’s cousin (Eli). For a few years now I’ve brought in my Suzuki and my F-​150. I know Chris used to work at Ford and therefore is pretty much an expert at anything Ford-​related, but they’ve done a bang-​up job on my import and I have had no problems.
They’ve since moved from their old downtown Carlsbad location up to Oceanside (off the 76 near the airport) which is a bummer. I still drove up there to fix my Suzuki for a different problem it had and as always they were friendly and fixed it overnight. Great job… thanks Chris!

Great thing about hassebrook is the nature in which they handle their business. The owner, Chris, made sure to go over everything with me and helped me weigh the pros and cons of my service needs. In addition, they didn’t trying selling a myriad of repairs that weren’t needed. Was able to get in and out quickly. I will be returning soon.

For being our first time here, I must say Cathy the receptionist was very helpful. She was kind enough to give us a ride back home and bring us to the mechanic shop. They were quick to check what was wrong and with the quote we couldn’t go wrong since the part was costly because it was the ignition coil and the labor cost was reasonable. I think we have found our new repair shop! Thanks guys!

Always nice to see Chris! He is always and honest and fair guy. It’s hard to fine a shop like this. Everything is always done in a timely manor and I am always satisfied with the work performed. I will be returning for more visits. My 91′ suburban requires more attention than others haha

Chris, Kenny & Felipe are freaking amazing. Honest, price and dependable. Golden rule totally here at this auto shop. I have a 2003 hyundai that needed to have a gas emissions tank removed and a sensor replaced also I’ve had the car for two years when I purchased it the windshield washer pump wasn’t working come to find out the electrical plug was not connected. Finally works now so freaking happy about that. Also my oil pan lug nut was to big and Chris’s was able to replace the nut and put a o ring on the nut to stop it from leaking. He also was checking my roters were warped and made my break peddle shake a lot. Totally have the up most respect for Chris and his team. They well totally take care of you explains everything in detail to the point you can fully comprehend. I highly recommend Chris for any works that need to be done. Thank you Chris you rock.

So glad that I happened to stumble upon this shop for a routine smog check! Having a reliable, trustworthy mechanic is crucial, especially how few there are out there. Have since had my water pump and front brakes replaced. Very pleased with how Chris and his crew took care of me. Will be recommending his shop to all friends and family!

I decided to give this shop a try based upon the other reviews and its proximity to my home. I needed an old support frame for a liftgate cut off the back of a classic truck I am restoring, since this is an unusual job I called ahead and spoke with a man who he could do the job and to bring it by, I asked if within the hour was acceptable and he agreed.
When I arrived a receptionist greeted me and as I was explaining that I had called before a man yelled from a back office «you talked to me» almost sounding frustrated. He told me I’d have to wait a few minutes while he was doing paper work.
After waiting five minutes or so another custom came in who obviously knew the reception and the man who told me to wait. He then walked right into the guys office and received a much warmer greeting then I did. I heard the man explain something about his car to him and what type of oil he wanted, then the two of them walked right past me without even looking my way.
The receptionist nervously asked if he had spoken to me, I told her he said he’d be with me soon as his paper work was done but apparently the other customer was more important. Mechanics are far too expensive for me to let one ignore me or treat me like I don’t matter. I got in my truck and went to another shop a half mile away.
My advise is avoid this shop unless you’re homies with someone who works there. Otherwise they’ll just ignore and take care of people who arrived well after you. Sorry but my business is going someplace where my business is appreciated.

Finally, an honest mechanic. I didn’t think it existed, kind of like spotting a Big Foot. Excellent customer service, honest assessments of what’s wrong with your car, fair prices. I take all my cars to Chris no matter what the problem is and he and his staff consistently deliver. GO HERE.

I agree with jonathan the team here is amazing.
I also had a smog crisis failing in ALL aspects of emmision, i spent two days going from shop to shop looking for a reputable test and repair shop but no luck, then when all hope was lost i took a beach cruise and in a little nook of state street i saw their sign and said why not try one last place, the young lady at the counter greeted me with a smile and bubbly personality, most shops feel like your walking into a gauntlet of possibilitys and discomfort but here it was like walking into your dads garage where you knew everything was going to be ok.
Their team kept me updated step by step with the process of diagnosis, after an hour or so i got a call informing me about parts and repair with the go ahead from me they got me up and running within the next hour, my car passed smog with flying colors.
I arrived and the mechanic informed me about how and why my car failed and how to prevent reoccurences and costly repairs. Upon checking my recipt for labor times i noticed the hourly ratings were less than an hour for some tasks performed, it gave me a sense of comfort that they didnt charge a full hour for a simple task.
The trust and professionalism of this establishment is above and beyond that of any other mechanic shop i have entrusted my vehicle to, they have definetly made another life customer.
Thank you Hassebrock Auto

When I took my 5.7 Hemi Jeep Commander in for a smog check, Chris had it done in less than 15 minutes, certificate and all for $ 50. It was a «No Hassle» and Hasselbrock’s. Offered sound advise on my other vehicles and is was a very pleasant experience. I don’t normally post a review, but you need to go and try out their service. Honesty and integrity are two things money can’t buy, and you get both.
sincerely,
Craig B, Carlsbad

It is sad there is only one other review on here. More people need to know about this garage and their team. I had a crisis of failing a smog check at another place in Carlsbad. The employees were very rude to me and probably would have ripped me off. I applied for the CAP program and passed all requirements, but had to spend three hours at the DMV just to get one document. While I was at the DMV I found Hassebrock Automotive’s website. I called the number and was greeted by Kasi. I cant tell you how amazing this girl is… like seriously. You know when you speak to someone and just feel the love and care. I knew immediatly we would go to their shop. She went above and beyond to help us figure out the CAP program and long story short she made everything run smoothly and peacefully. Chris is also a very talented guy I have never seen so many certifications on any mechanics wall. I feel that I am in safe hands 100%. Great prices and great service. They now have a customer for life. Thank you Hassebrock Auto!

This place is a rare find, an honest old school garage! I have taken everything I own to Chris and he never ceases to amaze, super knowledgeable beyond his years, fair, honest, and believe it or not, it is very rare to find all of these qualities in one mechanic, you know what I’m talking about if you have had to get any work done these days! Smog as well, a real one stop shop!!!