FedEx Office Print & Ship Center

The assistance manager Danny is awesome. You want him helping you. He’s fast and really knows his stuff. (This review is for printing)

Not the place to go for easy or quick jobs, unless you have an hour to stand in line. They are incredibly short-​staffed, with one person behind the counter for Kinko’s side and two working for FedEx. Therefore it’s not even possible to find an associate on the floor for a simple question so you don’t have to wait in line. Also, previous scan job not done correctly of artwork that needed to be realistically scanned before it was framed. May not be most reliable service for important things.

Iv been here to ship multiple packages and this time i feel taken advantage of. I walked in to ship a car part to PA and quoted it online at $ 25. As i went in i saw a sign that said we pack for you at $ 4.99, So i decided to go with that. I had the guy pack the part and as he took 15 minutes to do so and 5 pounds of unnecessary packing material and tape later he finished up and tells me that it is now $ 60 to ship the package and that him packing it was 12.99 and not 4.99. The part weighed 5 pounds and by the time he finished packing it it was over 10 pounds. Feeling stuck with a $ 60 tab i had no choice but to pay it and forfeit my profit on selling the part. He of course used the biggest box and 3.5 pounds of packing material to make sure a «pipe» doesn’t move around in the unnecessary large box he used. If you would like to be taken advantage of have them pack and ship your item as they will find any way to add an extra few bucks on your total.

I’ve been here a few times and every time I had no problems with the staff. The store is very open, well organized and clean for the most part. The last time I came here I was making some business cards. So I had to use their computers and the staff was very helpful by showing me all my options. It was very easy to use and they had a ton of different types of cards with a whole lot of designs.
If I need anything from a Kinko’s I will definitely come back here because they are open 24/​7, the staff is pretty friendly and the prices are decent.

I have used the FedEx services in here, it’s pretty standard stuff. I just used the Kinko’s part of the store, to get some stuff laminated.
The paper cutter is not easy to use. And I know how to use one, I have one at home. It ripped a few of my pages.
The laminated things I made look great, I worked around the tears the papercutter made. Not horribly expensive.
The manager was on duty and extremely responsive to the people waiting… it can be hard to tell who is waiting for help, who has been helped, etc.

Went to get passport photos since the place was close. The employee didn’t know how to make a good photo, he pretty much just shot a flash into my face. Shadows in the background and the head position wasn’t the best. A real photographer gives instructions, adjusts the position of the model and can control light, so the picture actually meets the passport photo requirements. I would’ve taken a better photo at home myself, and now I paid a rather high $ 16 for two bad photos.

A special shout out to Tara!
I needed a compass (the kind with a point and pencil) for a project I am working on today. Clerks in two different stores had looked at me blankly when I asked. I stopped at FedEx on the way to another office supply place and Tara offered assistance. When I told her what I needed, she walked straight to the shelf and pulled off a «geometry kit». She said it was luck, but I think she knows her merchandise.

The staff here is always quick and ready to help ! They are all very nice & helpful !! Some even know me by name ! Im very impressed they actually remember my name. That’s just the nature of many there — super nice & friendly ! So glad they are in my neighborhood ! Oh and they are open 24 hours !! According to a knowledgeable employee there– the only other fed-​ex Kinko’s open 24 hours nearby is all the way in La Jolla which is 45 min south of here with no traffic.

Mike is an excellent resource for the customers! He was very acute and professional. He made my lack of technological expertise irrelevant and streamlined the processes for me, saving me much time. Thanks again Mike!

So I see reviews for this place and people saying they are slow and expensive. Well– they kind of are but it is because they have cornered a market that no one else really does. And I don’t think they are «slow» per say, but I would say detailed. Everytime I go in there, there usually is a line but several people working– hard. And when it comes to be my time in line, they take their time to ensure my project is going to come out perfect and correct the first time. Therefore, I don’t mind waiting a few extra minutes because they do what they do correct the first time around. Everyone I have worked with there knows what they are doing and are very helpful. Plus, let’s be honest, I go there because I can’t or don’t want to do the project they are going to do. For example, I didn’t feel like printing our wedding programs as it would take me forever to do and I would have to sit there and hand flip every page. They do the «dirty work» for you– so they deserve to get paid for it. I like this place and the people that work here. One side note– if you get an estimate for time for a project, know they often overestimate that and it will be done sooner. That has happened every time. Once they told it would take 2 hours for a special sized print– it took 20 minutes.

From passport photos to international shipping and simple copies, I’ve done it all here. During my displacement period of transitioning house/​business this place really saved me. I liked that it’s a mom and pop type of business and when compared to Fedex store it saved me some serious money. If you need to print a lot of pages email it to store account! It’s about 4 times cheaper per page that way. I also appreciated some the staff in guiding me on money saving options that didn’t necessarily mean I used them. When compared to franchise stores of the same type of services this absolutely the best option. I’m basing my 5star review on numerous visits over the last year

Services such as faxing and Internet printing/​scanning are on the pricey side so the stars are mostly for the staff who are always helpful and super friendly. I noticed some folks come in and have limited experience with technology, printing, faxing, etc… however the staff here are always super patient even with the most sassy or frustrated customers.

Ok, I have been sending a few items here to be printed & bound. First couple, amazing. 5 stars. But the last couple look great until you start to use them. This was a calendar to use for the end of year appts. Didn’t realize calendar was completely out of order. And you have to start at the back and work your way forward. Of course I didn’t realize this till I have half of my goals already written in. I will check way better before leaving next time

They were horrible i needed help and the guy there didn’t help i wasted 15 dollars for 3 color pictures. what a rip off .The one in San Marcos is a lot better i recommend that one instead.

I wish there was a way to give this place zero stars. My husband just spent an hour and a half trying to get a simple flyer printed. He ended up leaving with nothing because they couldn’t figure out how to print it correctly. He even showed them a copy that we printed from our home printer (which is not anything special), and they still failed repeatedly. Their prints came out overly dark and no one working could figure out what to do to fix it. You’d think that the employees should have some kind of technical knowledge but apparently not. I would look for someplace else to get your prints.

I have been here twice now. Its easy to find, the inside is very clean and well kept. Its basically good overall.
My only concern is Staffing … Acknowledgement. The simple, Hello we will be right with you is all it takes. I came in with 2 personnel in the back doing projects, 1 up front assisting a customer, manager helping another customer in the computer area and 1 Fedex Driver sorting packages. Granted the driver does not specifically work for this location however he noticed me and could have easily stated someone will be right with. Such as the 1 employee helping out the front counter customer…
Its good location and the employees are definitely helpful. I would still come back minus the 1 little issue.

For what it is, the service here is what was expected (quiet, slow & a little weird)
If you need to print/​copy or ship something, this is it.
They charge 50cents a page you print, but if you send an email to their public fedex account they will print it out cheaper at 14cents/​page.

Firstly I’d like to say that I have NEVER once used a copy machine that is bigger than me, with a million different menu options and buttons and was extremely lost and becoming very frustrated easily. I came in to make about 30+ copies of a book and needed some serious assistance. The lady in charge of that area named Tara was so kind, friendly, and professional she saved the day! Not only did she help and mostly make all the copies for me, but she had a great sense of humor about it, and made me feel less like a dummy. She has been working there since 1990 and can probably run those machines in her sleep. Even though it was after 5:00 and becoming very busy, she took the time to help me finish my project.
She is the best! I will be coming back to this place for future copies because of having such a positive experience. Tara should get a raise !

Maybe because I’ve come here at off peak times, but I’ve always had a pleasant experience here. The staff was friendly and helpful. The place is clean and tidy. Parking is abundant.
I’m not sure how much more you can want from a place.
If you want to print something here, have them do it ahead of your arrival by e-​mailing your document to
with printing instructions.

FedEx Kinkos helped me out this week. I had a presentation book I needed bound and my regular reprographics place could only do a comb binding given my time constraints. I don’t like comb bindings — I think they look cheap, they don’t hold up well and they hurt my fingers when I try to fix them when they come undone. I called FedEx Kinkos, they said they could do it, I went right over and Diana took great care of me. A couple hours later my job was finished on time for a great price, spiral bound just like I wanted.
Is it just me, or does my review read like a cheesy tv commercial? Regardless, I had a positive experience at this store.