Extra Space Storage

Love this facility! The staff is very efficient and the facility is extremely clean. Highly recommend Extra Space Storage and especially Lorilee, the manager.

It’s a very clean facility, nicely set up & there’s not much traffic. It’s optimal for people with large amounts to store.
But there’s one MAJOR issue — the resident manager is very unpleasant & unprofessional. She doesn’t handle situations very well when it comes to being professional. Maybe confrontations make her nervous but for the sake of your customers educate that girl.

Extra space storage facility is very clean, well lit and the hours are awesome. The staff is very professional, knowledgeable, and courteous. I highly recommend this place if you need storage.

Lorilee, at ExtraSpace Storage in Oceanside, CA, was so helpful, sweet & professional in helping us find a space to store our large 5^th wheel & truck for about 3 months. We actually got a better space than we thought we were getting when discussing it on the phone! We also feel their prices are very competitive.
Thank you Lorilee!

Staff is helpful and courteous. Very clean unit. However, 1 Month free sign should not be up if it is not available for any reason.

Nothing but good things to say about this facility. The staff was professional and very helpful. It seems clean and safe. We are happy so far!

We needed a place to store our 31′ RV. I called the 800 number around 8:30 in the morning to see if they had any available spots at the N River location. They did not have anything available to accommodate our size rig. The representative on the phone was extremely nice and helpful. She said she would forward my name and number to the N River location and have them call me once one was available. I received a call promptly at 9:30 the same morning from the manager Lorilee. She advised me they did not have one available right now but that could quickly change. She would call me as soon as they did. That same day, Lorilee called me again and a spot had opened up! Perfect! I met with her that afternoon and signed the paperwork. She showed me around the property and was extremely helpful and nice. We dropped off our RV that night. This location is super secure. I love that they have a water fill station and a dumping station. And washing station too! Super clean and great location for us. We only live a couple of miles away so it is perfect! Thank you Lorilee for your awesome customer service and making this so easy!

Lorilee and her staff are AWESOME!!! I just relocated to the Area and needed a place immediately to store my motorcycle trailer, and they were able to accommodate my needs at a fair price.
The facility is clean and well kept, and its secure. I would recommend checking this place out for your storage needs.

Very happy to find a space for a fair price for my travel trailer. It was painless to sign up for monthly space rent and I was very happy with ESS personnel, well explained and informative of the amenities of this facility. And a big thank you to the gal that referred me here from the other ESS on O’side Blvd. saved me a lot of time searching for a space. Thank you, Jim

I am beyond frustrated with this company.
I first got my storage unit at what I thought was a good deal at the time. Being a 23 year old that has rent, student loans and car payment it sounded perfect for my budget.
Then out of no where after 5 months of having my storage unit I get billed $ 15 extra on top of what I already pay. So extremely frustrated I called them asking why I was getting changed this extra $ 15. The «manager» told me he had «no idea what was going on» and he said he could credit me towards my next months bill… No I am not giving you the free pass to take an extra $ 15 dollars for something you can’t even explain.
Then another couple of months go by and now I’m getting calls saying my storage is 2 months past due?!? Ummm. This is why I selected in automatic bill pay. So that it would be taken care of every month and never forgotten. And now they are trying to pin me with a «late fee.» No I am not paying your your mistake. Type the correct credit card number on file and YOU wouldn’t have this problem. I refuse to pay a late fee for something that is not my fault. I feel like I’m being screwed here. If no starts were possible that’s what I would put. When I get a truck available, I will be moving my things out of this storage unit.

This storage is horrible! I have gotten my storage unit broken into 3 times! And they did nothing about it! On several different occasions the main front gate remains open all day long, I have called to complain, once again they did nothing about it! They must have little to no security, my belongings were definitely not safe, unfortunately I had to find that out the hard way! I would not recommend this storage facility!

Great customer service. The facility is clean. Hours are fantastic. Easy in and out. Very convenient.

Tall storage units and extremely clean. They have even created a grunge/​modern feel. Lucy Diaz-​Hueso was not just extremely professional (a rare find in storage admins) but especially kind.

Very good spaces, prices and service. If you successfully refer someone, they give you a credit of $ 50. Pretty good deal.

Screw this place!!! My Rent has gone up 40 $ since I got my unit. I am moving all of my stuff somewhere else because these people are crooks. The facility is also crappy the lights inside don’t work and I can’t even see when I go to my unit I need a flashlight. DONT WASTE YOUR MONEY HERE

HUGE spaces, clean, nice staff and grounds keepers… And, if you mention someones name, not only do you get the first month’s rent free, but they get $ 50! Score!