Express Tire Auto Service Centers

Advertised as closing at 5 pm on Sunday, I thought «cool I’ll drive out there and maybe get all my business cars (13) set up for an account for services and tires and get my oil changed while I’m there.» I pull in at 1:58 pm and was greeted by a guy who said they’re closing in half an hour and to come back tomorrow. Definitely not going to get it changed here after a bad review. Would be my last thought to do that. Thanks for the false advertising and poor service folks. Will not be coming back here again!

I went to Express Tire to get my oil changed and was greeted immediately by the store manager Miguel. He was so kind and eager to help me. Miguel was personable yet professional. During my oil change they discovered a nail in my tire. They were able to fix this for me. I was in and out of there in about 45 minutes. Thanks Miguel! I will be returning.

Awesome place! I was in and out in not time… Prices are good and all the staff was very helpful. Full recommend for women like me the don’t know nothing about cars

First off I have been an Express tire customer for over 5 years and I have always been satisfied with the customer service, unbeatable price for an oil change (I change my own oil and it costs more) as well as the quality of work on my car.
Today I visited this location and again was happy with the level of customer service, I had an oil leak and it was fixed without any add ons… Which unfortunately comes as a relief nowadays. The service did take a little bit longer than expected but honestly people need to be more patient and grateful these days! I was stoked to walk around and chill. Miguel is rad and the employees were friendly and did a great job at making sure customers were being taken care of. Thanks guys!

The staff here at Express Tire are awesome! I took my suv in to service the engine. Upon inspection, they discovered one of my head gaskets was leaking badly. The service manager Miguel gave me a ride home that night. They were able to get the parts the next day and get started on the repairs. They noticed my timing belt was worn and replaced it for free. Although it did take a couple days to get my truck back, they did a great job. I appreciate the time they took to show me what was going on with my truck.

I am giving this place one star for a few reasons.
I started a flex account for two new tires. The gentleman that was helping me was very nice however, he seemed to not be trained properly on what he was doing. Although his «supervisor» was standing just to the other side of him he completed the paperwork and then his supervisor starts paying attention and he was not supposed to set up the payment details and finalize the contract until after the tires were put on. Now if I need an alignment I’m screwed and will not be able to add it to my line of credit. The Supervisor then decides to tell him all that he did wrong. Kind of unprofessional to do that in front of a customer. Also, all that showed was there is poor management/​Supervisor skills. So I finish up and leave with my son at 5pm, they say «yea, come back in about 30 min» I take my son to get some food and come back and the car is still sitting in the parking lot with a flat tire. Now I understand that they get busy. However, the Supervisor, gentleman that helped me and another guy were standing around talking and laughing. The supervisor stood around talking for about 20 – 30 minutes while two gentleman in the bay’s were busting their butts to get it done. One working on my car, I asked the gentleman that helped me what his name was said «Ace, his name is too complicated so we just call him Ace» and one other smaller framed Asian gentleman were working extremely hard. Two people while the supervisor just stood around and shouted words of encouragement. It is now 6:30 and I am still sitting inside waiting for my car. My one star Unilocal is strictly due the customer service extended by the supervisor or manager that was here. As a company you are only as strong as your weakest worker. Everyone is expendable, maybe lead by example and jump in to help your crew, you may even save the company in OT if you helped out… Now I will get my tire, without the option of alignment…
Now they come in and say I have another nail on another tire… But because he did everything at the beginning I can not add a new tire. This place is a joke. He also goes to check me out and says that now it’s a little too late to do the alignment… I should have gone to discount tire… I will be using them next time.

This place is a rip off They say The stuff is free and then they charge you like crazy and they always want To sale you stuff and i have free tire rotation but from now on I am rather to do it myself
I was a mechanics and if you Über don’t go To this place#über#sandiego
Never go there
Este sitio te quitan el dinero sin decirte
Te quieren vender cosas y servicios que no necesitas.
Tengo free rotation de la plant as peri desde ahora lo voy a hacer yo Mismo
Yo era un mecánico

They took care of my brakes. There was a slight noise .they took the truck back and fixed it.

If you know what you need and how much it will normally cost then coming here isn’t so bad. They will try to help you with cost because they have a few ways of paying. I’ve been here twice for inspections and it wasn’t bad but I had to stick to my guns on certain things. Like a lot of places they will try to sale you stuff and they most likely won’t take the first no. If you stick to your guns you should be cool.

On our way to LA one of the tires ran flat, we got the spear tire on at the shoulder and went to two different tire shops. The first one didn’t have any cheap options left so we called Express Tires and after 5 minutes on the phone they found tires for us nearby. 2 new tires for less than $ 200 and 80.000 miles warranty. Not bad.
Also they do the typical package with line adjustment check etc. Line adjustment checks are free when you have their tires, but I think that is standard. They said it will take 40 – 60 minutes to change the tires, but after more than an hour the new tires (4 miles away) did not even arrive. We told them that we are on our way to a convention and need this quick. It also didn’t make a too good impression that this one guy ate a sandwich instead if working at the car, when we came back to get the car. They didn’t even put the good tires on by then.
The service was friendly but slow. I think they actually forgot to pick up the tires. I don’t know what the issue was, but they promised us that we won’t loose time with picking up the tires, but they weren’t there when we needed them and it took more than an hour until someone was sent to pick them up.
Total time: 95 min instead of 60

I went In there for a simple oil change
Because it said 18.99 on the window, they started by saying it’s slow and and it should only be 40 minutes… I asked them not to touch anything else and just do the oil change. More than and hour and a half later keep in mind for a simple oil change. They told me I had a problem with my tire… The valve stem was leaking even though I know it wasn’t be for I went In there because I filled my tires up 2 days before and checked the pressure. They ended up saying my tire was no good and they couldn’t fix it unless I bought a new tire. They would t even put air back into the tire. All said and do took over 2 hours and 120 dollars for an oil change… I will not be back

So far so good, great price on two 90% tires for my BMW. I have 2 weeks to make sure they are good. Great quick service and a great price!

I have to admit I was a bit nervous after reading the recent reviews but I was quite pleased with service I got there. I arrived at 4:35 on a Saturday and they were closing at 5. They did my oil change even though it meant they staying after 5 and I really appreciated that. I had no problems and as far as I know my car is fine and running normal.

We got a flat tire on the freeway when passing by this town, We came in with a spare tire. Calen checked the tires and said all four tires are messed up and old and it’s not safe to keep driving on the road with tires like that. Because it’s a rented car, we didn’t think we should be paying for the tire changes by ourselves so we called the car rental company for redemption. The car rental company was giving us a hard time cuz they don’t wanna pay for four tires. Calen helped us to make the call and used his expertise to convince the company to pay for four tires. Best service EVER!

I’ve been to other Express Tire locations in the past and had good and bad experiences. Reading preview reviews, it looks like mixed experiences as a whole. This review is soley on my experience here at this location…
I came in here for an Über Inspection after trying to find another location nearby. I called other places and was told they were full or come in, but wait could be upwards of 2 hours. When I called here, the person on the phone said, «come on in and we’ll take care of you». Love that hearing that reply.
So I pulled in and the place looked fairly busy. Bays were all full with cars on the lifts and lot out front was pretty full as well. Walked in and two customers were at the counter working with staff. When it was my turn, I was helped by Troy. Told him what I was in for and he got paperwork started. We went out to the car to get mileage and back in for more paperwork. I was then told it would be a couple hours to finish the inspection… Whoa! I guess they were just as busy as the other places, but had a way to get customers in the door. Ok, well if I was going to get this done, might as well be here and now.
So I went down the street to see if I could find a cool spot to hang out. By cool, I mean it was hot for Oceanside standards. Upwards of 80 or so and humid. Ended up across the street at a Mexican place to grab a bite to eat.
So when I got back, the car was up on the lift, tires were off and mechanic was checking brake pad wear. Wow, I thought this was going to be just a visual inspection, but ended up being pretty full blown and thorough. I suppose that’s a good thing if Über is driving the general public around town.
My car is only two years old. High mileage, but I wouldn’t expect it to need much of anything. Sure enough, Troy mentioned I was good to go. Only suggested a new air filter. I was going to get a major service soon, so I declined at this point as I can swap that out pretty easily myself. While it was up on the lift, I asked if they could rotate the tires for me since they were already off. They took care of that for me as well.
The shop is fairly clean, but smells like rubber due to the tires on display. Is that bad for your health to be inhaling those fumes? Crazy hot in the corner by the restrooms and tv away from the doors. But that’s where the cozy couches are.
I’m hesitant to try out new mechanics, but was treated well here (except for the delayed start of work). The manager, Miguel, also gave me a quote on the service I was going to get. Price came up almost twice what I had heard from my regular place. But he then told me he could drop a hundred off that price. Offer is appreciated, but the jury is still out on actually getting the work done here. Thanks and Kudos to Troy and Miguel as your service was spot on and friendly!
Keep on Unilocal’n!

Buen servicio, tuve dudas con el cambio de frenos regrese al día siguiente y volvieron a revisarlo sin costo alguno el encargado muy amable y eficiente

This place deserves a negative number of stars. Went in for an oil change, and two hours later they told us we needed a new oil pan and our drain plug was stripped so we needed to pay $ 180 to temporarily fix it and another $ 700 for a new oil pan. We called our mechanic (who is a good friend of ours) that usually changes our oil but we were in a rush today because we had tickets to an event. Our mechanic told us that was total BS. Long story short. We waited two hours for them to fuck up our car, we couldn’t go to our event, we had to have our car TOWED to our usual mechanic because we didn’t trust these guys, oh and then we walked home! Shady shady shady! DO NOT GO HERE!
Oh and just an update we contacted the customer service as they requested below and got no response back. Another 20 minutes of my life I won’t get back.

Communications is ok, parts are over priced and labor could be lower.
We were in a pinch for the front brakes or I would of shopped around.

It’s tough to judge auto repair shops.
Most people have no clue what goes into correctly diagnosing a problem in a car. When a customer comes in and says, «it makes kind of a … cabunga … cabunga … YAKAA!!! … sound,» it can be any number of things. And when you look under the hood, especially in a Ford that hasn’t seen care in almost a decade, the mystery deepens as virtually everything is leaking or cracked or has a rotting skunk carcass jammed in it.
I think along similar lines whenever anyone asks me to fix their computer and the first two things that tumble out when you open the case are a 10″ dust bunny and a half eaten breakfast burrito.
So, I tried to keep an open mind when my girlfriend brought her 2000 Monte Carlo into Express Tire. A work friend suggested this place, she knows one of the mechanics and has been trusting him with all of her needs for years. I knew it would be a difficult job, my girlfriend was not the original owner and the most work they had ever done was put a fresh coat of duck tape on the door frame.
It’s a Chevy, so, you know … only the best.
Our funds were limited and we were only willing to do so much as we don’t plan on keeping the car for more than another two years. Miguel, the guy behind the counter, understood and went about giving us a diagnostic to give us options that could fit our budget. What he came back with was very reassuring. It was bad, but the car was still in fairly good shape; most things that needed repair could easily wait or be ignored as it only affected smoothness or things we could live without, and the problems that contributed to the engine light being on and the car stalling could be taken care of with our cash on hand.
Moving forward, the repairs were done, Miguel always making sure we were contacted and informed, and in another day, she was back on the road. Two days later, however, the car stalled again twice, and the engine light snapped back on. This whole process was done to make sure the car would pass smog and she felt safe driving and it seemed like we had been screwed on both those counts. Needless to say, we were pretty fucking pissed. Bringing it back in, where it stalled again in their back alley, I stormed in and demanded to talk to the manager.
Well, it turned out that Miguel was the manager, so I went about telling him what I thought of his shop, the quality of his work, and his ancestors; when I’m grouchy, I go all viking.
I have to say, to Miguel’s credit, he never once looked away, he never tried to make any excuses, he never tried to escape from the wrath of an irate customer. Most workers will just shirk back and start babbling when dealing with irate jackasses like me. No, he listened and when he responded, he was calm and understanding, talking to me like an adult instead of just reading back company script because he knew it would just piss me off further.
Seriously, when you’re that pissed, you don’t want to hear rehearsed script. You want to see them nod, watch their face scrunch up a bit in understanding as they think about the problem, and then you want them to fix it without being condescending or even apologetic; you want them to get the job done. Miguel was all that and more. He knew exactly how to act and what to say, the guy was amazing.
This may sound like it should be a 1 or 2 star review, but Miguel and the ultimate result in my girlfriend’s car running smoothly truly make up for a bad start. We weren’t charged the second time around, seeing as they were taking care of the original problem, and we came out feeling like we should come back here again in the future. I left giving an apology for my anger, having happy gratitude with the outcome, and a sharing a handshake with the guy that helped us out. If your car is acting clunky, just bear in mind what I said originally, it’s tough to judge these places, and give them a try.
Express Tire should be proud, they have good people working here.

Advertise a cheap oil change price, make you wait hours, then AGGRESSIVELY «recommend» hundreds of $$$ in repairs. If you don’t know about cars, I’m an ex-​mechanic, I recommend you avoid or simply say no to all «recommendations» and check Unilocal for some mom and pop shops. They have better mechanics anyway.
I also came here for an Über inspection, once again, same tactics! I’ll Never return here! It’s said to use «fear tactics» to sell auto repairs. Especially to women (like my mom) who generally don’t have a clue.

These guys did a good job on my car. Most other places milk you for cash but this place does you right. Their worker Johnny even busted his butt to get me in and out of there fast so I could be on time for work ! I’m very pleased about the down to earth customer service going on there.