Collision Depot

Extremely nice people and clean place. My insurance company recommended I use them and it was a breeze. Convenient location, they answer their phones and open on Saturdays. They even sent a thank you card in the mail!

Body shops are one of those businesses you hope you never need to use and unfortunately, when you do, it can be tough to find one that treats you right. Well, I’m so glad that I picked Collision Depot. The owner, Bobby, was awesome! He made sure that my insurance company didn’t screw me. In fact, he had to throw the insurance adjuster out at their first meeting because the adjuster wanted Bobby to take shortcuts. In the end, Bobby made sure that they paid to fix the car right, and the car looks great!

Do NOT take your car here. Worst customer service!!!
I took my car in last July with a blown engine. It was a 1974 Chevy Nova, and the plan was to restore the car myself but the engine blew out so I took it over to Collision Depot. When I brought it in, Kieth Langone offered to do body work on it as well, cut out the rust, paint, re-​do the suspension, and change my auto tranny to a manual, amongst other things. He said it would take about 2 months to complete all the work. it is now middle of February and I still don’t have the car.
Around August, I found out that Kieth also buys used cars at auctions and sells them. I asked him if he could find me a four door Jeep Wrangler. He told me he already had one and would get the paperwork ready, obtaining a new title from the state, etc. By November, he was telling me that the car was all set, ready to bring it by my place for me to test drive, to check it out, and buy it if I liked it. Everyday for 3 weeks straight, he said he was on his way, he’s on his way, his employees as he likes to refer them as dumb spics were on their way to drop it off. I never saw it. Some of the excuses I heard, there was an emergency in Brooklyn and had to go tow a car, your jeep is there but it got towed by the city, was taking it over to you but had a flat tire, had to go to the hospital, was sick with a fever, etc. It takes my dog at my homework to a whole new level.
Around September, I had a friend looking to buy cars and needed 2 cars. Had $ 20,000 in cash to walk away with 2 cars. We waited for Kieth to show up to show my buddy a few cars. Kieth never showed up and didn’t answer any phone calls nor return any calls that day.
At the end of December, I was annoyed and pissed. I asked him when my car would be ready. He said he needs more time. I said I would give him a month, Jan 22, he said he could do it by then, otherwise I wanted my money and car back. Obviously he didnt get it done which is why I’m writing this report.
2 weeks ago, I called him again. I asked him when he could get it done. He said. middle of next week. I asked him to give me a date, he said he couldn’t. I said, how about I make it easier and give you till the end of the week. February 11^th. He said he couldn’t do it by then. So he blatantly lies to me telling me middle of the week but can’t get it done by the end of the week. Where’s the logic in that. and tomorrow is Feb 11^th, and he still needs to get the car painted and completed. He’s been telling me for over a month that the car was ready to be painted.
If you like liars and someone who likes to take their time with cars, go here. they’re perfect. but otherwise… you’re better off not going.
FYI. while he was maintaining my other cars, i told him i needed to still get around. and asked him when my car would be ready. If he’s not ready, he’ll bring you another car. Not one of his but one of his customers, so if you’re okay with him lending out your car to others. then bring your car here. something tells me this is borderline illegal…