Blue Whale

My son and I stayed here a couple years ago when we went to Legoland. It is right on the beach. They had sand toys, towels and other things for guests to use. The unit was clean and well-​maintained. My only complaints were: 1) no wifi; this would be a quick, simple fix and IMHO just common courtesy for hotel guests in this day and age; 2) only 1 parking spot per unit; this is not a concern for many guests but if you do have 2 cars the other spot will be a 5−10min walk away up a lot of stairs!

We have been owners at this resort for 15+ years and I am very disappointed to have to write this bad review. We recently stayed here over Thanksgiving week and left after 4 days of our week trip.
We have never been treated so horribly by an office manager and other office staff including the cleaning crew. When we arrived to check in at 2:30p the door was locked and we were told by the housekeeping people that the front desk was out to lunch for an hour. There were 3 other people there to check in as well. We all asked if there was anyone else to check us in? I had a 2 year old that had to go to the bathroom, and she said no that the girl was actually inside the office eating her lunch, Gloria, and wouldn’t answer the door. So we all waited in the parking lot for over an hour. Then the same cleaning lady, Debora, went over and opened up the door and started checking us in. I couldn’t believe it. I asked if we could put a baby gate on the opening of our patio to the street and she said yes. The next morning at 8am, some man who didn’t give his name but now I know is the manager Larry, came banging on our door telling us to move the gate and we need to just watch our kids. I asked to be moved to another room where my child won’t be hit by a car and he didn’t even respond. We moved the gate so it was only on our side of the patio not obstructing the opening to the street and sure enough he came running back telling us this was our last warning, huh? Or else? The resort was pretty much empty and we had extras cars, so our neighbor said we could use her spot. The manager yelled at us and told us we would be towed if we didn’t move the car. Even after we told him the person next door gave their spot to us. This really was the craziest experience I have ever had at a resort. These people had no common courtesy, they were very unaccommodating and rude. I am sorry to say this will be our last time we visit The Blue Whale. Will be an exchange only resort for us. SAD!
In addition:
No Wifi
Very Run down and outdated everything
Front units are literally on the street and patio is not enclosed at all!
Only one parking spot per unit, other spots are a 15 min walk and have to pay daily.
No TV in bedroom
Neighbors told us there was a lot of theft from things left out on patio, bikes, sand toys, beach towels, etc.

Cute place, had a lovely time. We had a one bedroom unit facing the ocean, nice service, and great time watching the interesting characters walk by.

I spent 4 days here with the family and we all had a blast. The ladie that check us in was real sweet. Her name is Marcia and she makes you feel at home. She always has a warm smile and quick to help you with whatever you need. Even the housekeeping staff was real good. Nice and friendly also. But there was one guy working the desk he was a little uptight. That was kind of a downer :(
The Blue Whale provides beach towels, chairs, sand toys, board games, and movies (vhs & dvd). All rooms have cable and they do provide internet. The room we had was a one bed room. It came with a roll-​away bed and a fold out couch. A one bedroom here could sleep 5 persons. There is also a small kitchen that comes with a frig and a stove. Also it’s just steps away from the beach. You can here the waves crashing at night… oh they also have two bbq’s.
Heads up: They only provide one parking space for you. So if you bring more then one car you will have to park a few blocks away from the resort. They will give you a parking pass so you can park on the street. Also the city will only let you park in the same spot no more then 72 hr.