RideNow Powersports Ocala

Jeff Mellon in the finance department is a thief and a crook!!! Be warned! Do not do business with him!

We bought a Polaris Slingshot from RideNow and are very happy with them. Donovan was our salesperson and he was very helpful and knowledgable and answered all our questions. We were very happy with the whole process and have recommended RideNow to all our friends (one bought a Slingshot after us) The service department and the chief mechanic (Robert) were very helpful on any issues we had.

They advertise low prices, but they add many fees and charges, everything WAY OVERPRICED, like registration fees for their time was $ 448(no lic required on dirt bike) Freight $ 498, setup $ 388 etc. that’s $ 1,334 admin fees added not including sales tax. No thanks, I’ll take my money and business elsewhere. Anyone that does business this way should be avoided…

My Dad purchased an Indian motorcycle from here… Oct. 2014. And everything was great until he took it home and gave it a complete clean and polish… noticed a few things that were under warranty and needed fixing…, the seat stitching is coming undone, and the rim had tool mark scratching and they refuse to service any of it «under warranty»… Too bad he did not check with Unilocal… There are 6 reviews «that Unilocal» did not recommend… They are worth reading and taking their advice.

I took my Kawasaki 800 Vulcan in here 2 years ago and regretted every moment of it. Back then, I brought it in since it was running sluggish and figured it just needed a tuneup.
I guess it was my fault for not finding a different dealer when Lance, the service manager, told me the cost of the repairs would «start at $ 100 and go until I ran out of money.» I guess that was supposed to be funny. Lance was telling me I should just trade it in for whatever I could get and oh, by the way, they had a sale going on. I ran out of money around $ 1600, got my bike home and was greeted the next day with radiator fluid all over my garage floor and what appeared to be a hose unattached that I have as yet to figure out where it goes. Not sure if that is what is causing the leak.
I have not had the time or money to get it repaired from their «repair job» so it isn’t being used right now which is sad. Maybe they are under new management or new owners, but there is no way I would ever take it back to those guys again. Just be very wary of dealing with this outfit. Maybe I can find a team of Wall Street corporate attorneys that can fix it for a cheaper amount.

BE WARNED and READ THIS before buying or servicing here.
If you got ripped off when they were under a different name name and think that they’re under different management like we did, don’t make our mistake and give them another chance to rip you off.
Most recently, we thought they were under new management and took a bike in for a simple damage estimate. Several years ago we were ripped off for thousands of dollars by what we thought was different management, but figured it was a new business and what could go wrong just getting an estimate for a small ding in the rear rim from being bumped from behind at a red light? Here’s what: They compiled list of things that totaled just short of the value of the bike and then refused to release the bike back to us unless we authorized the work. When we resisted, the service manager, Lance, threatened to take action to prevent the insurance company from paying anything on the claim and stopping us from being able to get the bike repaired anywhere else. He made an explicit and direct threat to take action which is illegal in the presence of other staff members. Finally, in retaliation for not caving into their attempted extortion, the perfectly operating bike we brought in for a simple estimate was returned to us in pieces and wouldn’t even start. Lance’s response to this was that since we weren’t letting them do the work, it was our problem to put the pieces back on that they removed to do the estimate. After speaking with the store manager and finally the owner, it’s clear that this isn’t simply a product of Lance’s apparent lack of intelligence or business sense.
A few years ago, before they were RideNow Powersports of Ocala, they took possession of our nearly new bike after bringing it in for a scheduled service and wouldn’t release the bike unless we paid them what amounted to nearly half of what we paid for the bike brand new to replace all of the major engine components. The bike had been diligently cared for and serviced and was in the very condition it was the day we bought it from them off the showroom floor. Once they have your vehicle, you have to pay them whatever they say, or get your vehicle back full of whatever worn out parts they claim it came in with and there’s nothing you can do about it. We did end up having to pay, and the bike never ran the same as it did the day we brought it in for service.
There are very few places that have this level of audacity for dishonesty. If you’re thinking about purchasing or servicing a vehicle here, be warned

Nice store
Excellent service
Will followup rating after they service my seadoo