Wireless Options

Unfortunately, I can only say one positive note about this place, which is that Gary (owner) seemed kind and personable. In my opinion, he is in the wrong business though. My broken Iphone screen was repaired for a competitive price, but, the camera was broken in the process and he was unable to repair it in a timely manner. After bringing it back to him he realized he didn’t have a replacement part (understandable) therefor he would order it and call me asap. I have yet to receive a call. Also, a week later, the whole screen popped completely off, in my bag, not as a result of impact or anything that should cause such a casualty. During the original repair Gary stated that he didn’t believe it was important to replace all the little screws/​parts or clean the inner mechanisms before putting the phone back together. Anyone who knows anything about electronics should know that dust and smudges CAN damage the device. In such a competitive business as mobile phone repair shops, one can not expect to last if they offer such low quality service.

Gary at Wireless Options is so awesome! He’s so kind, professional, fast, responsive, a really nice guy, and on top of that his professional work is affordable. I can’t recommend Wireless Options enough! (Plus, his dogs are super sweet, too — Bonus!)

Gary the owner is awesome! He fixed my daughter’s broken screen on her 6S in a short amount of time and got us out the door and on time to watch the Warriors Game. He is my go to person for all of my cellular needs. I highly recommend him.

I agree 100% on all the positive reviews about Gary and his services. It was like meeting an old friend, starting with a smile, a hug than a catch up session even though we just met today because of my shattered phone. Who would have thought a broken phone connected me to this amazing business owner? He did an great job on replacing my broken iPhone. It worked perfectly! I definitely recommend him to all my friends, family and strangers!
Ohhhh and he has the cutest pits ever! :)

Gary is super friendly and provides his customers with the best service. I recently dropped my phone and Gary was able to accommodate my work schedule to come in and fix it in under an hour! I’d definitely recommend his services.

Broke my phone screen while I was in town on business. I really rely on Unilocal for reliable referrals. I found this place to as advertised. Gary had my phone fixed and better than new in a very short time! Reasonably priced and easy to find location. Gary is very customer oriented and someone the locals trust… observed while I waited for my phone. –BeerGirl from STL

Gary is the best guy in Oakland to fix your phone for a good price, little time, and great customer service. I am beyond happy with my iPhone now and thankful I met someone as helpful as Gary in this city. Don’t get ripped off by some of the other places in town.

I had great service! If your screen is cracked go here :) They were very friendly and helpful.

I was desperately searching for someone to fix my broken iPhone 6 screen last minute today. Luckily I stumbled upon Gary! He was willing to come to the shop last minute to fix my phone (in which he did a fantastic job). He was able to fix my phone in a very timely manner and has impeccable customer service. He can also come to you to fix your phone! I would definitely recommend him for your phone repairs.

Our daughter dropped my husband’s iPad and shattered the screen so bad that part of the frame was even chipped! Within minutes of contacting Wireless Options, Gary picked up the iPad and had it fixed and ready for pick-​up in less than 24 hours as a surprise to them both for Christmas! If you can’t get to his location, I highly recommend asking about their pick-​up and delivery services. Because of the ease and cost, I’d repair again before I’d replace in a heartbeat.

Gary helped me out with some serious screen damage today! Responded quickly, repair was fast and well done and he has competitive pricing. He offered to do the repair at my place or in the shop downtown. I preferred the shop because of the two friendly dogs :) phone looks and feels great!

GET YOUR PHONE FIXED HERE.
My screen cracked and then owner, operator and technician Gary fixed it for $ 120. No credit card. Instead: cash. 6 ATMs in 1 block radius, including a credit union’s.
To be in Gary’s presence is a moment to cherish. To have him fix my phone is a blessing. He is so kind, so grounded, charming, funny and at ease. While he fixed my phone, I hung out, chatted and played ukulele. It was great, a highlight of my day.
Wish you the best with allll the good things Gary :)
W

Hands down the best customer service experience I have ever encountered in my entire 30 years of existence. No lie!!!
I am a huge believer in energy and vibes. so when I feel a bad energy/​vibe, I literally turn the other way or I simply don’t associate with it in any circumstances.
Now. The minute I walked through Gary’s door, he greeted me with a hug (where do they do that at?) I felt this amazing, positive and caring energy, the kind that makes you question your self, have I met this person before? Were we homies in past life or something?
Moving on. After a brief description of my issue, he put all of my worries at ease and assured me that I was in good hands.
He went above and beyond, stayed in contact with me through-​out the whole ordeal and was done earlier than quoted as I was in a time crunch. My gadgets look brand new and I couldn’t be more satisfied with the results!
Bottom line. you do not come across business owners like Gary anymore in this day and age so, trust me and go to him for any phone issues, you will thank me or shooot you may even pay me for recommending him lol
Thank you Gary, you have our business for life!!!

Gary is one of the most amazing people I’ve ever met! …Oh, and he’s great at his job, too! :)
I walked in with a HORRIBLE phone crack and shattered from my puppy who decided to chop through the glass (she’s a lab — I should of known) and low and behold, he fixed it while I was on my lunch break!

100% satisfied! My phone wasn’t holding a charge and sometimes wouldn’t even recognize the charger. I did everything you should to figure out the trouble: took battery out, tried a new battery, different chargers, outlets, etc. Nothing worked and I was leaving on a trip so needless to say I really needed my phone to work. I stopped by Gary’s shop on my way to work. He was there and said that he would fix it before my trip. It ended up being the inside of the charging portal that needed some work. He had it fixed and ready same day when I got off of work for only $ 65! WAY better & less expensive than having to purchase a new phone! I HIGHLY recommend him and his doggies are super cute too (even if one of them had a 49er tag on ;))

I dropped my iPhone at a concert last week and had been walking around with a cracked screen for about a week when my mom called me and said «oh no, I dropped my iPad and need a new screen!» Of course I referred her to Gary! I have done business with Gary in the past to purchase cell-​phone accessories which were all high-​quality, reasonably priced, and available immediately. Once my mom told me Gary had picked up her iPad for repair, I had no choice but to suck it up and fix my iPhone as well. Thanks to Gary, my phone is now fixed (30 mins total wait time for the repair) and it works perfectly! Thank you Gary!

I can only echo the other excellent reviews for Gary’s business. He was really a lifesaver for me today — the charging port in my Galaxy S5 failed before a major business trip with my boss. Corporate IT couldn’t fix it or replace it fast enough. AT&T and other small repair shops told me I had to replace my phone; no time for that! Gary rescued me.
He’s also a strikingly cheerful person, which took some of the edge off of a stressful experience.
Repairs are cash only. I did bad math at the ATM and came up a buck short. Gary didn’t mind at all.
Postscript: my phone failed completely the next day. I’m not upset since Gary tried and it was time for an upgrade anyway. Did require some panicky preflight acrobatics with AT&T for a replacement.

Gary was absolutely awesome! My 3 year old niece would look at my iPhone and say «oh no it’s broken» every time I saw her. I finally gave in and said to myself I should get a new screen. Gary was friendly, convenient and fast. I hope I don’t crack my screen again, but if I do I will be back. Thanks Gary!

I broke my phone while riding the Tower of Terror in Disneyland 2 WEEKS AGO. The doctor I work for recommended this gentlemen to me and yesterday I had the pleasure of doing business with him. Gary and his 2 beautiful pups came to my office picked up my phone and then dropped it off to my house after I got off work. My screen was completely fixed, good as new. Great service, awesome personality and very very nice smile. Recommended him to several others already,
thanks again !

I’m so, so happy with Gary’s work. I used to go to a place in SF for screen repairs (I drop my phone a lot…), but if you’re in the East Bay, there’s no beating Gary. Seriously! With free pick-​up and delivery, phone repaired within an hour, and around the clock service, I’m a definite fan. A screen repair cost me $ 100, compared to the $ 80 I got in SF, but that extra $ 20 for convenience is more than worth it.
A++++ for Gary’s super friendly personality and the fact that he showed up with his two sweet and well-​behaved dogs.