Sunny Piedmont Cleaners

Been taking our clothes here for years. Dry cleaning and husband’s shirts. Sun is funny and very experienced, the other employees are pleasant and efficient. They’ve fixed problems many times, never ruined anything and been honest about things that are difficult or dangerous to clean – in which case I send them to the astonishingly expensive Penninou in SF.

Go to Rockridge Royal Cleaners instead. I brought a $ 400 Barbary Barry silk coverlet that had some tears that I wanted to be inconspicuously stitched up, so the thread is hidden. When I arrived to pick up, I was horrified to see they had done a huge double zig zag stitch with a sewing machine ! THEN I was so angry and flustered at how they ruined my blanket, I wasn’t thinking straight and the girl, who is the rudest clerk I have ever seen, was telling me they don’t take cards or something and I could barely understand her. She was glaring at me and said «CASH. OR. CHECK.» in this way that made the color come up on my face. Despise even seeing the Sunny sign when I drive by now.

Been a customer for 18 years. They are always nice and efficient. They remember my name and often have my order up a minute after I walk in the door. High quality work and quite reliable.

I put a $ 5 bill in my suit jacket pocket so I could tip the valet when he brought my car around. I waited 10 minutes and then when I checked in about where my car was they said «Oh yeah… It’s on it’s way.» to cover up for the fact that they had forgotten to go get it. So when my car eventually came around I only gave a dollar tip.
«Is this a review for a valet service or a dry cleaner?» you’re asking. Well here’s the only part that matters. When I picked up my suit from the dry cleaner’s my $ 5 bill that I had left in the jacket pocket was now in a bag labeled as «customer’s» and attached to my suit bag. Honesty goes a long way.

This place is a total rip off. They’re expensive, they don’t do a good job with your dry cleaning and the customer service skills of the staff is absolutely atrocious! Don’t go here!

Don’t go here. Seriously. It’s very appealing because they have a parking lot, but I’d rather pay for street parking than have my clothes ruined.
My fiancé and I were regular customers here, bringing 10 – 15 pieces a week to be dry cleaned. He brought a Hugo Boss suit to be cleaned. It came back with the belt clasp ripped off. When he brought the pants back and spoke to the manager, she said that it was «inevitable» that the machine they used would rip off the clasp! Unbelievable. If it is inevitable, then why are they still using that machine? He gave them a chance to fix it, and it looked terrible. You could see the shoddy stitching on the outside when he wore the pants. He told them not to touch them again because he would have them fixed elsewhere. When he went to pick them up, he found out they had IGNORED his request and hacked up the belt clasp again! Never again.
P. S. They don’t take credit cards here, which is very inconvenient.

We have been going to Sunny for around 10 years. The service is great, and environmentally friendly. I LOVE that they have reusable bags for your clothes, and the clothes never smell like chemicals. I even trusted them to clean my wedding dress. They have a great tailor on site too. Most importantly, all the employees are courteous and friendly. They remember my name, and call me if there are problems. And Sunny herself treats me like family. She’s watched my kids grow up. A truly special local business.

The best service and the best staff. I have been a client for 20 years. I love the place.

We have gone to Sunny Piedmont Cleaners for over 8 years now and have never had any issues. The quality is spot on and my husband loves the perfect starch in his shirts. Much higher quality then any of the Montclair Cleaners and they are so much nicer/​friendlier then the Montclair Village cleaners!

I really would give this a 4 or 5 star review because just based on the cleaning and treatment of my clothes, they’re pretty good. HOWEVER, the service can be lacking. I’ve been going here for a couple years, again, mostly cause I like their work, but also because they sometimes offer 25% off coupons. Well, for some reason, I stopped getting coupons in the mail. But you would think that just mentioning the coupon upon drop-​off would suffice (esp. since they don’t literally keep and collect the coupons anyway, so they’re not tracking the success of their marketing). But noooo… every time I try to ask for a coupon, they happen to have «just ran out.» WTH. Just give me the discount – does it matter that I have the coupon in my hand anyway??? SHEESH.

This is where we take our clothes, and haven’t lost any yet. My pen leaked ink all over my shirt, and they worked it over on the house (couldn’t get the stain out, but heck, they tried). One down side is that they don’t take credit cards, but that’s a minor flaw. Very quick and efficient at the counter.

OK, first of all this is without a doubt the best cleaners I have ever gone to. We’ve been frequenting Sunny for 8 years and have never had a problem: No lost items, no damaged clothes, returned cleaned and pressed on time. They really go the extra mile by finding and treating spots I’ve failed to point out. I’ve also noticed that they replace buttons and even wrap fragile buttons in foil to protect them… all without me asking.
They are family owned and I’ve only known them to be friendly and hopeful.
The only reason I’m holding back the 5^th star is that they don’t take credit cards.

Have been here a few times. I went because of the location and the coupon! This last time, I didnt have a coupon but thought Id go back anyway. I had my partner go for me. Before they would accept our clothes they made my partner remove all the cat hair off our clothes. Granted we have a persian cat that sheds everywhere but we didnt have wads of cat hair on our clothes. Just the regular amount you would expect when you have a cat in your house. This was quite embarrassing and rude on their part. Why would you call yourself a «cleaner» if you dont want to clean!

I was initially very excited to try this place, because of its convenient location and the fact that it included its own parking. After several months of going there, I am being forced to forego that convenience for two reasons:
1) The oddly rude and angry tone of the service (which I never figured out, considering they seemed to be doing pretty good business). Several times that I went in there, the manager (?) seemed to be berating the younger employees (you can imagine how friendly they then were to the customers!), and once, she even tried to berate me! For what, I can’t remember. But convenient, park-​in-​front-​of-​the-​door parking… I couldn’t give it up. Until —
2) I got tired of paying almost twice as much as I did at another pretty good alternative in my neighborhood (albeit without convenient parking). One of the other reviews quoted 25%, but I would argue almost 100% more expensive, although of course it depends on where you go.
I will not be returning, and I hope to save others the time and trouble. Even more, I hope that Sunny Cleaner’s management reads this and engages in a little thoughtful reflection.

I just tried Sunny Cleaners and was not impressed. I brought in several suits, one of which is actually two separates that go well together (same color, same material) but two differing brands from the same store. They charged me for a jacket and trousers rather than a suit. Not the end of the world, but still fairly cheap considering how many suits I was bringing in. When I came to pick up my suits, the plastic wasnt long enough to cover the bottoms of the trousers, which the counter gal then proceeded to drag on the dirty floor. Great. I have no intention of returning. Two stars because they didnt ruin any clothes, just re-​dirtied them.
UPDATE: They also pressed my trousers about half an inch from the seam, and actually pinned one pair to a hanger for some odd reason, leaving weird wrinkles and tiny holes.