Russo Glass

Dennis, the owner of Russo Glass just left our offices and we are very pleased.
I searched around for the best price for three 48″ x 96″ quarter inch tempered glass panels and his was the best price. He then helped us install the glass even though it wasn’t part of the deal as he could see we didn’t know what we were doing. We offered to pay for this service and he left it up to us to decide how much extra to pay.
Dennis is a hella nice guy. We recommend Russo Glass wholeheartedly.
Buck

These guys are fantastic. I’m working at restoring a 1920’s house near Lake Merritt with a bunch of French casement windows and needed to have a few panes cut to replace those were cracked. I brought in the window frame (which I totally recommend doing — don’t rely on your own measurements) and Dennis quickly measured the frame and then cut the five panes that I needed. He even set a pane into the frame I brought. On top of that, they’ve got great prices. Highly recommended.

The husband and wife team here are amazing. So helpful and easy to work with. Glad I choose them.
Linda T

Amazing service… Dennis is a nice guy that charges a very fair price. Neighborhood seems a bit scary, but, I’m used to walnut creek. I will definitely bring any glass work I have here.

Dennis was booked the day I was trying to get someone out to my house to replace the broken glass in a window. However, he was awesome enough to have me text him pictures of the window and walk me through removing the window myself so I could bring it in and have them replace the glass in the shop. Got the window fixed and back in by the early afternoon and learned some stuff along the way! Thank you Dennis!

Dennis is very helpful and has done a great job for me many times.

It is a good place, family run and good prices. people who complain about the customer service need to take a chill pill

Thank you Russo Glass! Unfortunately, they needed to come out to a property in Oakland twice to replace a broken kitchen widow due to two separate burglaries Russo Glass is very reliable and won’t over charge you.
Thank you Russo!

I ordered a mirror to precisely fit a closet door, and he, Dennis, cut to perfection and charged a very reasonable price, definitely better price-​point than another quote I received from a glass company in Berkeley. I also needed to replace a Louvre glass for my antiquated «Jealousy Window» so he gave it to me for FREE. His service, price-​point, and expertise are reasons I shall order from him again.

ARE you kidding me? VERY unresponsive. Booked a «maybe time» because he might get to busy and have to bump me.
As a business owner. DON’T treat people that way. A BIG PASS.

Quick and Easy.
I called on Saturday asking about a single pane window glass replacement. Was told that if I come in early on Monday, he could probably do it while I wait. Went in 10 minutes after he opened and it took about 10 minutes to fix it, and it cost me much less than other places.
Great service.

fantastic … took my window out and brought it in and it cost me $ 25 to get a new window in our smashed home window frame ., Thank you…

Best prices, great service!

I had a sliding glass door I broke on my job site I needed to fix it ASAP my wife called at least 12 glass co. and she got all kinds stories about glass and the cost
quoted was out of this world.
then she got contact with Dennis at Russo glass. He is the most Honest business
owner I have ever met. The price is ¹⁄₃ the other co. s and he even let me in the back to see.
This is the best place for glass ever!!!
Thank you from Frederick Corriea
Corriea lock and key
locksmith

I went to Russo Glass because of a recommendation. Everything started out well I called and was referred to a website to look at glass styles and to call back when I had a style. That is when my experience went bad.
I had a small cabinet door that I wanted to put glass in, The man I spoke with said he could use some left over glass. The problem was he would say he would look and give me a call back in a few minutes. After 30 min, I called back he said he got busy and would like when he was done with the customer he was helping. a few hours later I called back he hadn’t looked, but he assured me he would this time. Well he didn’t.
I even stopped by and he wasn’t there. The person who was there couldn’t help me. But I left the measurements for the glass and the style with and I was assured he would call me back in 30 min when the owner got back.
He called the next day but by then I had moved on.
Customer service is not their focus

They hardly ever cut our glass until we actually show up to pick it up which is pretty annoying. Plus, frequently he’s not there when he says he will be and our orders are not ready when they say they will be. On multiple occasions I have come in to pick something up and they’re not there, not cut or have forgotten.
They are cheap, which is nice. But that comes at a price.

Great old school business. One downside is that Dennis is somewhat of a one man show but is able to pull it off relatively well.

The only place I will go to get glass. His prices are surprisingly cheap and he is always is fun to talk to. The store is a trip though, I always feel like I am going back into the 70s when I step inside and all his spirit animal photos all over the place add to the touch.
Just remember measure twice, cut once! I don’t know how many times I had to go down there all on the same day cause I didn’t measure correctly.
He will also give you a better deal if you pay in cash with exact change.

If you want great old fashion service and a reasonable price, call these guys. I’ve bought new screen doors and many re-​glazing jobs. I just don’t have a bad word to say about them.

First of all, I have to say that this is without doubt the best experience I have had using Unilocal thus far. My husband accidentally broke a bedroom window and I had been upset all day with it. He found a few places on his own, but they were not going to coming out for at least another day. When I finally found Russo on Unilocal,my husband did not want to call since it was close to 5 PM already. I told him to just call this one last place before we give up for the day.
Luckily for us, someone picked up. Even better for us was that they were wilingl to come over after hours. We did not have to wait long before they arrived and the man who replaced our glass was very courteous. He even took the time to show my husband how to remove the glass from the window in the future so he could just bring it in and save money.
Overall, great service, friendly, courteous, and we paid a great price for the replacement and an in-​person tutorial. I definitely had a great experience with this company and would recommend them highly. Thank you fellow Unilocalers for guiding me to Russo who saved the day!