Rose The Tailor

Very talented, but methinks overworked tailor. She expertly fixed three jackets of mine — 2 of which are leather… one of which was dying a slow, painful death. All 3 were returned to me within 3 weeks, though a bit on the pricey side. However, I’m willing to pay a premium for excellent work. And this was excellent work.

I really love coming to Rose Tailor to have my dresses and pants altered. Khanh does a fabulous job every every single time. Her prices are fair. I love her work. Thank you.

Definitely not the same under Kahn. Rose was GREAT! Especially when she was on West Grand off Broadway in Oakland. She retired I believe in 2008 or 2009, and its been slowly downhill ever since. Prices are way higher too. 2 hems and a taper is nearly $ 80. Under Rose that was $ 40 at most. Rose was engaging and would go the extra yard. I need to find a new tailor — quick!

I took two dresses in to Rose (Khan) last Saturday to be fitted… one for me (bridesmaid), and one for my six-​year-​old daughter (flower girl). She told me that since it was near closing time and she had another customer in there, that she would call me on Monday with a quote for both. I left the dresses, expecting to hear from her in a day or two.
My bridesmaid dress needed to be hemmed and have the thin shoulder straps (with no beads or other adornment) taken up about an inch on each side. My daughter’s flower girl dress was a little loose around the middle, so we thought we’d have it taken in a half in on each side and take the shoulders up a half inch too.
Well, I got no call back on Monday or any other time during the week. I called her on Friday morning to ask about the quote and she told me she was busy but would call me later on in the day. Didn’t hear back from her.
Saturday morning she called me (now a week later), to tell me that the quote to alter both dresses is $ 225 and that it’s been discounted because there are two. I think that’s a crazy price. She’s not making the dresses, she’s hemming one and cutting an inch off the shoulder straps! So I asked her what it would cost if I just left my daughter’s dress alone and only had my dress done. Well, she goes on to explain how she discounted the one and that a regular hem on a normal skirt is $ 30, but this one is big, so should be 3 – 4 times that price just for the hem and blah, blah.
Needless to say, I’m going to pick up my dresses today — a week after bringing them to her, and if she tries to charge me for her time, I’ll charge her back for making me waste a week of time before a wedding when I could’ve already had the dresses brought elsewhere. I’m not pleased, even though I was honestly thrilled to know that there was a local tailor since I live nearby. THUMBS DOWN.
Maybe she’s great for a simple hem on slacks or something, but her communication has been non-​existent and her pricing is way out of line for two simple dresses that aren’t embellished or beaded (like I could understand the pricing if it was for a bride dress with sequins, ruching, pearls, beads, etc.)

Khanh is the most patient, caring, trusting professional tailor you will meet in all of the East Bay. I found Khanh years ago when I worked freelance for a company who was looking to hire someone for a professional sample making job. I’ve stayed with her ever since. I appreciate her so much that I trusted her to re-​design my wedding dress and tailor my husband’s suit. After 5 detailed fittings, and under a time crunch, she pulled through for us. My dress turned out beautiful and she completely rebuilt my husband’s suit doing a painstaking job. She has decades of men’s tailoring and haberdashery experience, so she really excels here.
Her prices may be higher than the run of the mill tailor-​slash-​drycleaner all-​in-​one service, but what you’ll get in return is caring personal service from a REAL expert tailor who is an artist in her own right. There are no cheap shortcuts here. She is the real deal.
Khanh is a masterful skilled woman in business, supporting herself and her family. I send all of my clients here and have recommended her to all of my friends and
I highly recommend her to you!

After reading the Unilocal reviews and despite the 2 not so good reviews, I still decided to come here to get 3 dresses altered bc it was closest to my home. Even though this place closes at 6pm (same time as when I get off work), she was willing to wait 30 minutes for me. I thought it was thoughtful of her to wait. When I got there she greeted me and introduced herself and I did the same.
I have gotten other dresses altered at other places before and they’re normally around $ 8 – 20 for «take in» «hemming», so I thought the most I can get charged is $ 50 – 70 for all 3. I knew how much I wanted taken in for each dress, so I explained to her and her fitting was up to my liking. When she gave me the price, I was shocked!!! $ 170 which she claimed includes a discount. I said «wow, that’s expensive!» So she started to break down the price for each dress:
Dress 1: Take in the under the arm (boob area) = $ 35
Take in the bottom sides = $ 35
Total = $ 70
Dress 2: Take in/​shortened straps = $ 25 (was $ 35 discounted)
Take in the bottom sides = $ 15
Total = $ 40
Dress 3: Take in/​shortened straps = $ 25
Take in sides w zipper = $ 35
Total = $ 60
She claims the fabric (Poly) is a hard fabric to work with and the zipper take in as well.
I guess I was still in shock bc I actually said yes to it. And also considering I needed it in less than week.
I came home and really thought about how ridiculous the pricing was. So the next day, I showed up and took my dresses back before it can be worked on, but not without being charged for a «fitting and waiting fee» of $ 30. She said «I have to charge you $ 30 for the fitting and bc I waited for you.» I was willing to pay her $ 10 for her waiting for me after hours, but $ 30 was insane! So I told her I don’t have $ 30 cash on me and she consulted with who I believe was her husband and he said the same thing, so I said sorry I only have $ 20 cash. So they took what I had. I know I shouldn’t have to pay, but I wanted to get out of there asap!
Went down to High Cleaners, and got the same alterations done for $ 70 including drycleaning!
I wish I can give them zero stars. I will never come back to this place or recommend anyone to step foot in this business.

Wow! I am so excited that I have a GENIUS tailor in my neighborhood! I purchased a dress with a matching bolero on the inter web, and when I got it, the bolero was a joke. I tried several other places that wouldn’t take the job, because they said that they did alterations, not tailoring, or that they couldn’t see me for weeks, and then I brought my dress here.
I picked it up today, and it fits to a tee! It is truly tailored to my body!
The price was fair, and she had it to me in less than two weeks. I am thrilled!

Hooray for good, local service! We’ve come to Khan several times, from shirt tailoring to wedding dress alterations.
I appreciate her friendly service and great work! I highly recommend her.

I had asked Rose to hem my jeans and keep the original hem, and it took a week and $ 20 for Rose to do a terrible job. I have never even heard of hemming pants the way Rose did. When she showed me the finished results, I was very confused. I asked what she had done, and she explained that she had kept the original hem. But that is certainly not the case. She clearly removed the original hem and re-​hemmed my pants with the excess material still folded up inside my jeans. Now the bottom inch or so of my jeans is twice as thick as the rest of my pants and misshapen. I asked Rose why the excess material had been left on and sewed inside my jeans, and Rose said, «blah, blah, blah.» It looks like I have two hems and the new hem is not even straight. I would have asked her to fix them, but considering the terrible job she had done, I took my pants and left. Needless to say, I will not be back.

I’ve had four things fixed by the lady at Rose (I think her name is Khanh? I might be wrong about that) so far, and the fifth is there now. So far, I’m happy. I’m not sure if it’s more expensive or cheaper than other tailors since I’ve never gone anywhere else, but all I know is it’s close to my house and she does good work.

I read the previous reviews and was a little surprised at the bad review. I can only guess that was the miss communication between the married couple and Rosa. Anyway, here’s my two cents.
I needed two pants hemmed the same day. She took them and said it wouldn’t be a problem. I came back at couple hours later and they were done perfect! I’ve since taken in three other pairs of pants that have been done cheap and done well. I’m very happy she’s just down the street from me. She will be the person I take my clothes to every time.

I took a sport coat in because it was too large and needed the back seam taken in. Rose did a fitting, explained what needed to be done then quoted a price of $ 45. I told her I would check with my husband and when he agreed I took it in 10 days later. She re-​did the fitting and wrote up a tag for a price of $ 110. When I reminded her of the $ 45 price last week she said she had made a «mistake.» I decided that if pricing was this careless, the work was also likely to be careless and decided to go elsewhere. A 10−20I% increase in price may be a mistake. A 150% increase is something else. BE VERY, VERY CAREFUL OF THIS BUSINESS.

Another lovely Oakland business found just by walking down the street. The weddings gowns in the shop window caught my eye more than once. When my cousin came by to pick up her bridesmaid dress, I thought we’d give her a try. The alterations were easy, and she knocked them out in 3 days (we dropped off Saturday, picked up Wednesday). They even sell wedding dresses, veils, and bridal hair accessories there! A great little place, and Khanh is a sweetheart.