Jeffrey A Mann, MD

I came to Dr. Mann with a ruptured achilles tendon. I got a same-​day appointment and waited less than 15 minutes. He squeezed me into his surgery schedule only days after my visit. While it might be true that he is not the ideal person if you need an emotional trashcan and I can see how some might perceive him as distant, Dr. Mann explained the procedure well and repeatedly asked me if I had any further questions.
And now for the most important part: From what I can tell, he is a fantastic surgeon. For my surgery, he used the very new PARS system, which allows the surgeon to do his thing with minimal damage to the tissue and a very small incision.
If its relevant to you, compare scars from regular achilles surgery to PARS surgery scars. I am going through a light speed recovery right now and I think that has a lot to do with the fact that Dr. Mann is a specialist who is on top of his game. He seems to have adopted the new technique instantly and I get to reap the rewards.
So again, if you have the expectation that your surgeon should be the most empathetic person on the planet, then Dr. Mann might not be right for you. But if you are looking for a skilled surgeon, then look no further.
One could deduct half a star for the fact that I neither saw him before the anesthetist knocked me out nor after the nurse woke me up, but then again, I’d rather have him go on and perform the next great surgery than having him standing on the side of my bed watching me sleep.

I am being referred to Dr. Mann. He comes highly recommended by another specialist. I pray all goes well. I have to give 5*

Dr. Mann uncommunicative and that made him seem uncompassionate; actually did not speak to me after knee surgery, but to my wife, and told her, «I did what I was supposed to do.» Additionally requests for pain meds met with resistance, which made me feel like my pain was seen as insincere and drug seeking behavior.

I’ve seen some harsh words about his bedside manner — being quiet, not talking a great deal. Well, personally I would rather go to someone who has few words and knows what they are doing than someone who is super nice but isn’t a good clinician. I’ve had it the other way around and it didn’t work out for me.

Hi Dr. Mann, I really hope you read this at some point. I will tell you my experience with YOU.
From the beginning I was afraid, and going through a lot of things in my life at that moment. I was expecting a little bit of compassion and understanding that English is not my first language, but you were as cold as an ice.
I came in to your office, after paying a $ 50 dollar copay to wait for almost an hour to see you for only 2 minutes, take x-​rays, wait for you for another hour and then an ultrasound and then you telling me I needed surgery but first an MRI. I was freaking out and you showed ZERO emotion at what you were saying.
You performed surgery on my right ankle because you said I didn’t have cartilage. You explained NOTHING to me before surgery and even LIED to me when I asked you for how long was going to be my recovery. You told me I was going to be only 4 weeks, when the truth was that I was going to be for a minimum of 4 weeks without putting any weight on my ankle, which were 7 weeks… and then Physical Therapy and then start to walk slowly… It end up being like three months for me to be able to walk. After months of going and telling you that something was wrong on my ankle you did NOTHING.
The worst thing wasn’t your bad bed side manners, but the fact that my pain was there for months until I changed doctors and I had another surgery because you were incapable of fixing my ankle and made me suffer as I never did plus after telling you that my pain killers were messing up with me and again you did NOTHING.
I wish you retire soon so nobody has to go throughout hell with your procedures like I did. I regret the day I let you do that surgery and messed up my ankle and my life. I should have gone to a third opinion after the second one told me not have the surgery.
Expect to hear from me soon because I will be writing you pretty soon to your email. I also understand that sometimes can happen that you do a surgery and doesn’t work but the fact that you were no communicative with me, thats what pissed me more off. I trusted you and you didn’t care about that. Every post op. were horrible, no mention how much I had to wait to literarily see you for 5 minutes and beg you to answer my questions, which I had many.

My name is Yan. I am amazed finding out ther are so many negative feedbacks here. maybe i am one of the lucky ones? i mean. if i could give 6 stars, I would do that without any hesitation.
so far, everything has been great. still in a cast, as for all the appointments and doctor’s visit. I have been treated with 5 star level. Doc Mann is a doctor with very few words, but very nice to me .
i will keep posting here as my recovery continues. oh. his staffs are great and so polite., maybe it is the mirror effect, since i am a nice person. lol.
I wish i will never have any surgery, but i have put doctors contact info on my Chinese bay area website..

Doctors are great, office staff is incredibly weak. Expect to be in the office a minimum of 2 hours per visit. You’ll be impressed by the doctors, appalled by the incompetence of the staff.

I had a CATASTROPHIC fall of 32 feet on to concrete in April of 2013. I shattered my feet, ankles, legs, back, etc. I lived! But I was hurting bad. I had another specialist who rushed to work on my feet, and I unfortunately trusted his judgement. After experiencing this disheartening experience, I was informed of a doctor in Oakland who knew his stuff. Even a 3 hour drive is worth my health. I met with Dr. Mann and his staff and instantly knew I was in the presence of a team with my best interest at heart. They fixed my feet to the point where I am not considering amputation anymore I’m looking forward to physical therapy and learning to walk again. DONT TAKE A CHANCE WITH YOUR HEALTH! Take it from me! I’ve had 15 surgeries to date with about 4 or 5 to go. If you have joint, feet or ankle concerns, DO YOURSELF A FAVOR, talk to Dr. Mann, if not first, as a second or third opinion. Thank you, Dr. Mann and staff for taking me to a new level where I have hope and a renewed confidence in doctors.

Go elsewhere.
I had an early appointment on a Monday for foot pain. Nobody was in the waiting room, and yet I waited for half an hour to be escorted back by a nurse. After fifteen minutes, a Physician’s Assistant entered and asked a few questions. I told him what I believed the problem/​diagnosis to be. He palpated my feet, then he left. Twenty minutes later, he came back and said he thought the problem was the problem that I already suspected. He gave me no treatment plan, no outline or course of what to do, and no strategy. .. only one photocopy of one exercise that is recommended.
I never met the doctor. I couldn’t point out Dr. Mann from a lineup. I have no idea who he is or what he looks like. He didn’t have the courtesy or the professionalism to introduce himself. I don’t mind that the PA did the leg-​work — it happens all the time — but I’ve never been in a circumstance in which I never met the doctor. This wasn’t an issue of getting a prescription refilled. Terrible form. Unprofessional to the core. Waste of time.
This was my first (and last) time visiting Dr. Mann’s office. The only saving grace is that I noticed on my EOB that he was barely reimbursed by my insurance company. Good. He got what he was worth — practically nothing.
The Physician’s Assistant said, «If I don’t see you back in two months, I’ll assume that you’re better.» It’s a safer bet that I’ll be looking for a different office with a better and more professional doctor who cares enough about his/​her patients to actually meet them.

He did both my knee replacements in 2006 and 2008, with terrific results. No complications. He was very conservative, didn’t want to operate «until you know it is time», as a consequence I waited too long to make the decision. After the surgery I knew I should have done it sooner. He is an excellent surgeon, very meticulous, but he doesn’t have much of a personality with his patients. In fact, he made a joke once and I nearly fell over in surprise. If you want quiet competence and thoroughness, he’s your man. But if you need a lot of hand-​holding and hail-​fellow-​well-​met, he’s not. I wasn’t looking for a lifetime commitment; I wanted the best surgeon for the job, and I still think I got him.

I have been back to Dr. Mann a couple of times since my toe surgery. Although my toe definitely got better, I developed pain in the big toe joint on that foot, and the toe he fused surgically in 2011 still swells up after significant physical activity. The MRI he ordered this summer revealed some minor arthritis and he attributed the intense swelling and pain I experience to that. Basically said that my joint was blown and any more use would cause further deterioration. Since I am 53 and intend to be active for decades, this was a huge downer. However, a podiatrist read the same MRI and told me that I have «turf toe» tendonitis, probably caused by my change in gait since my toe is slightly twisted from the surgery and does not hit the ground anymore. The toe is constantly raised, and Dr. Mann never once recommended physical therapy, even though he repeatedly has seen the results of his surgery. Hum. Maybe not such a good surgery after all… I don’t doubt that I have minor arthritis, but this foot swelling was causing me to limp and not even consider walking – and I am so tolerant of pain that I usually throw my painkillers out after surgery. Did they think a little arthritis was crippling me? I think Dr. Mann and his crew should have looked deeper into my case and into my tolerance before telling me my foot was finished for life.

Dr. Mann was the kind of Dr. you wish you’d never wasted your time with. I waited 3 weeks for an appointment with a very painful archives tendon, he came in never meeting my eye did no examination outside of two curt disinterested questions and then shoved a handout on a few stretches and left total time with him was about 4 minutes. This doctor has no compassion or interest in his patients at least that was my experience. Do yourself a favor and look for someone else.

I had fractured my ankle riding a dirt bike and saw Dr. Mann a few days later. His staff was awesome and squeezed me in for an appointment. After having X-​rays taken by the overly talkative tech, Dr. Mann examined me, found the fracture and recommended surgical repair. The Surgery was done a few days later and was a great success! I am back riding, pain free! Dr. Mann is an excellent surgeon and I would highly recommend him for any lower extremity problem!

Terrible, terrible, terrible. This guy was so bad bad my wife had to go to Kaiser to repair what this butcher did to her.
I am refusing to pay his over priced fee in the hope he will take me to court were I can continue to tell people of his incompetence.

If I could give no stars I would!!! I seriously wish I would have read these reviews before seeing him. I broke my leg in April 2013 and was sent to see Dr. Mann who performed surgery on me a few days later. After my surgery I never saw Dr. Mann again it was always his assistant. 5 months into the healing process I realized that there was still something wrong, pain, major swelling, my foot was completely numb very very limited range of motion. Eventually after complaining about what was going on and not being able to go back to work (Retail Manager) due to being on my feet all day this idiot has the nerve to tell me «You should look for a new job» I couldn’t believe how cold hearted and uncaring he was never once did they look into my issues or pay me any mind it was almost like he was trying to push me out the door… Well I found a new doctor and guess what there were multiple things wrong with my leg and ankle now I’m looking at having another surgery to fix what this cold hearted uncaring doctor with little man syndrome screwed up!!! I’m 29 years old and I can’t play with my kids at the park because I can’t stand on my foot too long washing dishes is almost impossible no going to the mall or large department stores and to top it off I can’t wear high heels!!! Good looking out Dr. Jeffery Mann… If you have a problem and need it to be fixed stay far far away from this unprofessional jerk!!!

I wanted to chime in and say how thankful I am to have been in the care of Dr Jeffrey Mann. I came to him with a broken ankle, 3 bones+. Dr. Mann did not sugar coat anything, answered questions and PERFORMED. There was next to no wait for appointments and the staff was caring and professional. I am beyond the cast, crutches and the boot. I have been rehabbing, exercising and as of recent, am WALKING.
I thank you Dr. Mann!
Shelly

Well, I guess I might never find out about his surgery skills. When you call to make an appointment, you will be warned that he usually runs over and there are long waits. Great start to the relationship.
I made an appointment and was going to be the second one of the day and was told the previous patient is probably going to end up having surgery so that will need a longer conversation with the doctor. Totally baffled — this guy is a surgeon, aren’t lots of his conversations about surgery?
Cancelled my appointment since this tells me a lot about how they run things here. People don’t matter is the message and your time is not as important as the docs.

After suffering a nasty, nasty sprain to my ankle, and after seeing my regular doctor and a Physical Therapist, I went to see Dr. Jeffrey Mann, an ankle specialist. I needed some insight as to why my ankle was not healing after 4 months.
Honestly, I couldn’t care less if this man walked on water. He was the least communicative and rudest physician I have ever seen — I’m not exaggerating — and I have seen many in my 55 years. He was unkind and told me almost nothing. I had to push him to talk to me and tell me what was going on.
Dr. J. Mann told me everything the PT had already told me, but I didn’t have to push her! He even began walking out of the room while I was asking him a question. I followed him, since I needed answers, and he continued to have a disengaged conversation with me out in the hall, in front of everyone else, and as he was reading the next patient’s chart at the next examination room!
He did not show me the x-​ray until I asked. He made no recommendations as to what I should do, particularly in light of the fact that I am a high school dance teacher starting a new school year! I was appalled. Now, I don’t need a doctor to be my best friend — and if they show they are a good doctor — then I am perfectly fine with that. This man, however, was over the top in regards to what a patient should have to work with when seeking medical care.

This summer I tore my Achilles tendon, and asked a number of people who I should go to for surgery. In addition to a trusted friend, another Dr. recommended that I see Dr. Jeffery Mann, by simply saying «he’s the best». This was my first surgery, I had a lot of questions and concerns, and the combination Dr. Mann and his Physician’s Assistant Monica, made me feel comfortable with the procedure. Monica is great! I’m now 3 months post surgery, and ahead of schedule in my recovery. I have 2 friends who’ve had the same procedure within the past year, and my scar is smaller, and healed faster with no complications. I was walking without crutches and walking w/​o a «boot» sooner as well (6 weeks post op).
I was impressed with the Surgery Center, and felt in good hands from beginning to end.
As far as Achilles tendon surgery goes, if you’re looking for a great surgeon and staff, I highly recommend Dr. Jeffery Mann and Monica.

RUN OR HOBBLE AWAY FROM THIS MD!
I work in the medical field and I am used to the typical arrogant surgeon schtick.
But since Dr. Mann appears to have lesser social skills than someone with Asperger’s, his arrogance makes him seem just insecure and down right rude. He doesn’t even do condescension well.
Me: «It’s been [x amount of months] since the pain started and it’s not getting better. Do you think another X-​ray and/​or an MRI should be done?»
MD: «No, I looked at the last one [which was over 8 weeks ago!] so…
Me: So do you have any other advice besides «baby it?»
MD: [Gets defensive] «You must understand I’ve seen hundreds of these types of injuries and your pain is your problem.»
Oh. mi. god.
Good people of Unilocal,flee this MD.