International Optometry

Don’t even go here for your lens for frame. This place is really ripped off and walk out with empty bleeding wallet. I paid $ 590 for my son’s prescription glasses.:(sadly

This place is my first optometrist and I have to say this is a very Vietnamese and English speaking environment. The wait time is quite long but the optometrist will always answer any of your questions. Just make sure you ask during your appointment time because they will dedicate their time to the appointed person. The flaw once again is the wait time but it is what I get for walking in.

Warning! Wanted to charge me for $ 120 for just the contact lenses exam. Went other place $ 65 for the contact lenses and eye glass. This place is ripping off. Never come back again!

Came here about a week ago. Exceptional and personable customer service, actually it was our second time coming here (boyfriend needed his prescription) and it was as awesome as the first time. Ive been in retail for years and its soo nice to receive the same level of service you give your customers/​clients/​patients etc. Will most definitely be coming back for future appointment and more window shopping… their selection of highend sunglasses are gorgeous! *sigh* reminds me of my old Dior readers R.I.P my sweets but mama needs a new pair lol

Best exam and overall experience at an eye dr ever. Really enjoyed meeting the Dr and would highly recommend to everyone.

After going to Lenscrafters for years living elsewhere I decided to come here since it’s only 2 blocks from my new apartment. I came in on a Saturday and let me tell you Dr. Tuong-​Vi Le was amazing! I had a new healthcare vision plan and wanted both an eye and contact lense exam; she gave me a helpful printout of my plan and walked me through the discounted pricing and everything! She’s very warm and conversationable, which waiting for your eyes to dilate can be helpful.
I think the level of service here is remarkably higher than a person passing by would expect. If you have the opportunity to go here I would highly recommend it!

it is terrible place i never visited before. I checked exam and bought around $ 300 brand name pair of glass with $ 150 buck deduction from my insurance, but after 3 months this glass frame is not fitting to my ear due to frame is not stable, I revisited to adjust 2 and 3 times but can’t do any thing different. it costed $ 300 with my insurance and paid 50%. after 1yr, the color was off from the frame and looked bad frame as made in china. I have to wear my old reading glass until now as made in Italy from Kaiser 7 yrs.
I will not visit here anymore unless free frame only. Sorry to say this honesty.
Hope this store will change new service is better to visit again.

Great place, fast service, I appreciated the helpfulness from the friendly staff! Also a nice selection of frames.

I went there today for a new pair of eyeglasses. It’s a nice place, the staff was very friendly, knowledgeable, and patient with me while I asked a bunch of questions. The location is super convenient, and they were very accommodating with my prescription mishap (I brought the wrong one, they gave me their fax so I could just fax the newer one without coming back).
I didn’t get an eye exam, so I can’t comment on that.
I can comment on the experience of picking a frame and going over my lens options. Their frame selection is teeny. My face tends to be kind of wide, so I needed a wider frame size, especially for the plastic lenses. My last experience at Lenscrafters in Alameda was very smooth, because they had multiple sizes for the same style. International Optometry, however, didn’t have many different sizes, so my big-​headed choices were limited. :(I got so frustrated at one point I almost walked out to go somewhere else with a bigger and better selection. In the end, I finally settled on a frame I liked, although it did cost $ 70 more than I wanted to pay.
The doctor was patient and explained all my lens options to me, and brought examples so I could see the differences in anti-​reflective coatings, etc. All the staff got sidetracked often with chatting it up it Vietnamese with ladies that were coming in and out, but it didn’t bug me because I was busy picking out frames most of the time anyway. It almost seemed too busy for the amount of staff they had, but it wasn’t terrible. They did let me in without an appointment, looked up my insurance without a hitch, and I barely had to wait at all to be seated and talk to a doctor about my insurance.
BOTTOM LINE: Service was nice and accommodating, but not outstanding. Frame selection was very very VERY limited. It was not a bad experience, but due to frame selection alone I would choose somewhere else next time.

I have been going to International Optometry for the past few years for eye exams and prescription eye glasses. Each time I have received courteous and efficient service. They have newer technology here which makes the eye exam go by fast. Very little stress from agonizing over whether lens option «A or B» and «1 or 2» is better or worse because their machines do most of the work.
The selection of frames is decent and there’s a frame to fit every budget. Although lens options can add up to more than the cost of the frame, just like anywhere else.

I’m not sure who ghostwrites AND editorializes a «computer illiterate coworkers review» these days. Is it possible to have children, aged 3 and 6 and be computer illiterate??? Is Tim L.‘s review really a mea culpa? Maybe Tim L.‘s «friend» is also common sense deficient. Polar opposite of my experiences at International Optometry.
I am admittedly a horrible patient, because as y’all know, I work in clinical environment (s) and am neurotic about sterilization protocols and am comically phobic about cross-​contamination.
I digress.
Okay: my entire fandamily has been going to International Optometry since 2007. Why haven’t I Unilocaled it? Because I like to feel smug and superior and keep some things on the hush-​hush list. As a general rule, I never review a personal physician or practice, and especially not in the fields in which I work. Separation of church and state, if you will.
But I will make an exception here because Dr. Le and her staff have given us VIP service from Day 1 and I would not hesitate to recommend her. She has the official Mad Hattrix Endorsement (which I just created, right now) which is pretty, pretty, pretty difficult to achieve.
Dr. Le and her staff are chic and fashion forward — which I, personally like in a clinician; it’s a welcome respite from franchises. Would you, Gentle Unilocaler, ever want to have some frumpy haus frau with split ends and grown out roots care for your hair? I thought not. Same principle.
* The Cadet wore funky glasses but switched to daily disposables in 2007 under the attentive eye (haha) of Dr. Le.
* This is an independent, family run, family friendly practice.
* While there is a steady stream of efficiently booked patients in and out the door, Dr. Le and her staff will graciously show you frames, answer questions and give expert opinions, if solicited. They never push for a sale.
* Dr. Le graduated from Cal and I love that she put down roots for her boutique practice in Oak-​Land, on International, no less.
* In 2008, I got eyelash extensions that failed miserably and warranted a trip to the ER, where they tripped over themselves and googled a palliative solution (gentle application of olive oil) but didn’t have any. The ER doc literally pulled the lashes off, manually. Individually. Along with my natural lashes. Did I mention my eyes were red, inflamed and nearly swollen shut before his «treatment»?
* I made an appointment with Dr. Le and brought along the RX eye drops they dispensed at the hospital. She chastised me — rightly so — she’s a specialist, after all — and informed me that the anesthetic drops could have damaged my vision or even caused blindness.
* Dr. Le said if I ever had another emergency, I should call her directly and she’d open the office for me, no matter what the hour.
* International Optometry is a certified retailer for a number of designer frames that will keep your peeps posh AND healthy: Gucci, Armani, Prada, Versace — and some esoteric global brands that come in limited edition as well. The selections are beautifully edited and I defer to the staff to assist the Cadet in choosing his frames. Yeah, I trust them that much, and they’re always spot on.
* Even if you have ²⁰⁄₂₀ vision or have had Lasik, you still need a checkup once a year. The speckles in the Cadet’s hazel eyes are very similar to freckles or beauty marks on the skin — so long as they do not change shape or become raised. He was the one who asked, and I learned something new. My eyes are much darker, so these spots (that a large portion of the population has) may not even be detectable with, well… the naked eye, and only with the proper equipment.
* VSP, Healthcare Reimbursement and 125 plans are happily accepted and copays thoroughly explained. A summary of your benefits can be pulled up and printed out for your reference.
* The Cadet never leaves without a free supply of trial contacts when his RX or brand changes.
* Dr. Le has a beautiful chair side manner and is very gentle — an expert in her field. The entire staff is committed to providing a tranquil and reassuring visit, every time.
Every visit has been professional, thorough and informative — I know that I have invested in a highly ethical clinician and that literally makes it easier for me to sleep at night.
Dr. Le speaks English, Vietnamese and medical Spanish. As an adoptee, the gentle lilt of Dr. Le’s accent reminds me of the country that I love, and the fantastic food, which is available in abundance on International.
Good thing I have the banh mi menu at my favorite VN deli just a few blocks away memorized; it’s not easy to read when your pupils are still a bit dilated.
Don’t let your annual benefits or HCRA fall to the wayside — take care of your vision, and schedule an appointment before the end of the year, and reward yourself with a delicious banh mi and some high-​octane coffee!