We haven’t see the Dr. yet. I have to say that the front dest lady who’s name Joanne is terrible on helping patient on checking insurance. Instead she really emphasized its patient’s responsibility to know their insurance. And she would not bother to help you to check for sure. As a health care provider staff, I think she totally doesn’t know what is patient center care, and does not know how to ease a patient’s pain frustration when they are suffering pain and diseases. Sorry Dr. Chang, you had lost your business because of your staffs.
J. H.
Tu valoración: 5 Clayton, CA
I cannot speak more highly of Dr David Chang, who surgically repaired my broken ankle. He is the consummate professional in every respect, and post surgery I am good as new!
Michael L.
Tu valoración: 1 San Francisco, CA
I wish there was an option for zero stars. I was under Dr. Chang’s care for about 5 months on this day. This review points out the lack of care and responsibility that Dr. Chang and his staff had for me. I went to Dr. Chang after breaking a bone in a bike accident. He saw me immediately after my accident, and I agreed to have surgery to correct the bone’s displacement and have it stabilized. So far so good. Surgery was successful, and I was told I should heal within 2 – 3 months. Moving forward three months, a pain started my to occur in my fixed arm. Upon seeing an x-ray, it appears that the titanium plate in my arm has snapped and my bone was still broken. Dr. Chang was very confused. He gave me no explanation on how this happened, and I felt that he did not know how to handle this situation. He immediately told me that I had to go see a someone else. He decided to put me in a cast and discharged me. I told him once Covered California processes my new insurance coverage, I would like to see the referral right away since my arm is still not healed. A few weeks later, I contacted his front office staff to inquire about on when I can see the specialist that the doctor referred me to. A staff member by the name of Joanne tells me she will send the paperwork over right away. A week later, I heard nothing back, so I asked again. She told me she has not sent it over. Without much help here, I got the name of Specialist and tried to make an appointment myself. I was told I had to be referred. I am a bit frustrated now. My arm has been broken for almost 5 months, and I really need to have my condition looked at. A week later, I contacted Dr. Chang’s office again, for the third time, to find out if they have sent my file over and I did not receive a response. I am getting the feeling that they no longer care and has left me in the cold. I am left to figure my condition out on my own. My recommendation: STAYAWAY!
Jeremy S.
Tu valoración: 5 Oakland, CA
Dr. Chang is a doctor of the old. He is a human being first and a doctor second — mind you he is a awesome doctor. On multiple occasions he took a lot of time to educate me on my knee and the recovery process. In surgery, I awake and conscious and again he explained everything to me. You are not only a patient in good company, but he treats you like a guest in his home. I enthusiastically recommend Dr. Chang as a skilled and efficient doctor. You won’t be happier anywhere else.
Peter G.
Tu valoración: 5 Lafayette, CA
Dr. Chang is great. He performed surgery on my wrist fracture and from start to finish through recovery he was helpful every step of the way. Very tech savvy, efficient, friendly and caring. I would highly recommend BASO and Dr. Chang.
Ben R.
Tu valoración: 5 Walnut Creek, CA
Dr Chang is great — really helped me with my knee — took the time — very smart and tuned in — highly recommend him