Burger King

I order my food without a drink cause I can not drink soda… So I ask for some water and they told me that they don’t have water. I would need to buy a soda drink. only in the dine in area. so I got in my car and went thru drive thru (to see what was going to happen) and only ask for some water. I was able to get some water with out ordering anything at all… That’s sad that you cant get water with your order when you order your food for dine in… but you can drive thru and just ask for water and you will get it… want be going back

How the hell are they going to give me a dollar menu sandwich super tiny instead of the 7.99 sandwich i ordered. I’m already at home when I figured it out so I’m not driving back. This is so messed up.

The only reason why I am giving it 1 star is because they deliver in the hood. We who reside in East Oakland live with the fact that very few places deliver food. Those who do, deliver sub-​standard crap.
Burger King is franchise fast food. Can’t expect much. Though I wish Wendy’s would deliver. I prefer their food. My complaint isn’t about the food, it is about the delivery service.
I live a mile and a half from this location, but do not have a car, and I have difficulty walking. Why does it take over an hour to deliver food? I ordered at 4:03pm, I am writing this review at 5:08pm and the food still hasn’t arrived.
Burger King does use special packaging so the food stays hot, and the produce is not wilted on your sandwich choice. But I think I could’ve hobbled on my cane faster than having this place deliver.
Well another place to strike off my list. But my diet will fare better.

I come here when I feel the need for french toast sticks or a whopper, which is probably once every three months. The food is on par with other Burger King franchises I have unfrequented. I only go during the day time and I’m hyper-​vigilant while walking the 50 yards from the building I work in. Each time I have been here, I need to wait at least 10 minutes for the food. This in not «fast» food, but will satisfy the urge for it if you have time to burn.

It was just one of those nights. I didn’t feel like cooking and a friend mentioned to me that Burger King delivers. At first I thought against ordering from them. I try not to make fast food a regular thing. Out of curiosity I decided to see if one delivered to my area. Sure enough they did (or are supposed to) and while I was looking at the site I got milkshakes and double cheeseburgers hypnotizing me through the screen. I decided to go for it. Never again.
I put my order in just after 6:00 and patiently waited the allotted 50 to 60 minutes. Then I waited even longer than that, popping my head through the curtains every time I heard a car drive by until my boyfriend and likely my nosy neighbors were convinced I was on something. It was raining outside and I’m used to my street being a little hard to find so I made excuses for them. When 8:00 rolled around I decided to call the number on my email order confirmation. It wasn’t the direct number to the store. I guess I’ll call it a hotline. I think only one woman runs it. She tried to call the store only to get no answer and left a message for them to call me.
By this time I was skeptical and approaching that sort of hunger pang type of annoyed. I waited another half an hour. Nothing. I called the hotline back and waited on hold while she tried to call them again. Still no answer. I had been waiting two and a half hours for junk food. Not worth it by any means. I just had her credit the charge back to my card (with the caveat that I understood it could take 3 – 5 days to see the amount put back on it) and stomped about the house trying to figure out what I was going to do about dinner. Yes. I had a little temper tantrum. After all, I still really didn’t want to cook. Not more than a couple minutes after hanging up the phone with the hotline lady, the store manager called me. Not much to be said. She gave the excuse that they never received the order. I told her I already cancelled the order anyway since I had been waiting 2 and a half hours for food and didn’t feel like waiting another hour, or more for the delivery of said food. Awkward apology, muted silence, disconnected call.
I went and got some KFC instead.

Warning: A very long review awaits.
So BK started offering «delivery service.» BK doing delivery? No way, I thought to myself. Me being unfortunately curious, I thought I would give it a try. Ordered 6 pieces of chicken combo and a free whooper that they offered on the coupon. It ended up being $ 13 something. I added a little comment saying «doorbell to the right.» What does this mean? It means to use the doorbell right? Well guess what? I waited for about 50 minutes in the house for a damn car to deliver my food and still did not see a car or a doorbell ring. So maybe I thought to myself, maybe there’s traffic? It’s understandable. So I decided to wait outside for another 20 minutes. And guess what? Still no sign of a Burger King driver anywhere! So I told my sister to give them a call, she called them about three times and the calls were either not even answered or they literally just hung up on her. We tried again 5 minutes later and finally someone answered. My sister politely asked about our order and was wondering why it took so long. They asked a few questions about the order so they can check on it. That’s understandable. But what’s not understandable was that they asked the same damn questions five to six times! Hearing my own sister repeat the same thing five times gets old. But it gets better, I grabbed the phone from my sister and simply asked where was my food. The girl on the phone said it was in the trash. Who the hell tells a customer that they threw their food in the trash can? On top of that, They also quickly blamed us for «not answering the door or picking up the phone.» Really? I was at home the whole time looking out the damn window and on top of that I did not hear the doorbell ring once! And trust me, my doorbell works perfectly. They claimed that the driver called me and that they had the phone logs to prove it. But didn’t the comments specify to ring the doorbell? Is «doorbell on the right» not enough to imply to ring a damn doorbell? Am I wrong or crazy? I’m a driver for a restaurant myself and I usually don’t call people first unless specified or they simply don’t answer the door after ringing the doorbell. But the driver clearly did not ring the doorbell. And another addition to this long complaint is the fact that the manager did not know what to do and made it sound like I was an complete a** hole. I was about to tip the driver $ 10 for coming to my house knowing that there was traffic, I must be one hell of a jerk. As far what the manager should’ve done was to offer my order to be free at least, that’s what my restaurant would’ve done at least, but nope!!! She tells me that all she can do is to tell me to place another damn order so I can pay for all this inconvenience and drama they’ve caused me and wait another damn hour. I know you’re a fast food place but come on you still need to give good customer service at the very least. Burger King, fix your damn delivery service and train your staff what customer service is please.

Waited 45 minutes in the drive thru with two people in front of me and one car behind me. I would of left but I was stuck in between cars. I just ordered a hamburger and a small coke and the patty on the burger was so tiny! It was RIDICULOUS for how long I had to wait with 2 people in front of me! Never coming here again.

The night crew here is first rate really really good burgers always fresh and right. Thanks.

I would give 0 stars if I could. Because of the BURGER INCIDENT
*Dun Dun DON!!!* MURDER’ERS!!!
One late afternnoon, my fiancé and I were hungry and we decided to come here since we lazy to cook food at home.
We ordered 2 number #2’s and with coke’s
came up to 12. and some change.
5 minutes we get to the house.
We gonna watch the simpsons and eat, We look in the bag it’s only one lonley hamburger…
Contains of: Bun and Pattie… *coughs* nothing else.
No fries. No nothing.
I make my fiancé drive up here. I go inside. and Throw the hamburger on the counter… and ask the non busy managaer «Does this look like a double whopper???» I laugh really evily and ask her to either give my money or fix my order.
She didnt give me my money.
She fixed my order. Gave my 2 more whoppers and a free pie.
Unless you like those teeney boppers who dont pay attention to order. come here.