Auto Glass Now

I had forgotten I used these guys before, but I was looking for a quick non expensive place. I checked a couple of places and they either were to high or couldn’t do the work today. So I called the 800 number and they checked the location and they were open on a Saturday and the quote was for a little crack was 65.00, not bad better than 119.00. The only thing she said that I had to be there before 2pm and I had to wait about 2 hours, I said great! After they fixed my crack it only cost 45.00 now that was a deal! Good service great price!

Horrible service, long wait, no parking, they did a half ass job on my windshield. No wonder they are the cheapest place around. Will never do business with this place again or refer anyone. They don’t even deserve one star

Called them at 8, was told first come first serve. They were polite, honest. Rear passenger glass tinted window on an SUV got replaced in an hour. $ 155. Very happy. Still eating breakfast, I thought it would take longer! Only thing I’d recommend is that you arrange to get a ride somewhere else if you have to wait longer or bring a book.

The worst!!! I’ve gotten 2 windshields for my van, the first had a shitty installation AND warped glass, the second is so warped its dangerous and there are problems with the installation. I asked for PPG glass, they tell me the best is Pilkington, now they say Pilkington does not make the glass so I stuck with warped. They won’t look at it or honor their own warranty. One sales person said they’d keep replacing till I was happy and now they say I’m stuck. Stay the hell away from these guys, I’ve never heard so many lies and double speak.

They are certainly cheaper than other glass places, which is great. However, if your posted business hours are until 6pm, and you tell me you are open until 6pm, it is not appropriate to rush me from work with several phone calls starting at 4:30pm. Maybe change the posted hours to «last pick up at 5:30pm» or something to get people there sooner. I didn’t mean to be disrespectful, I genuinely thought you were open until the time you said.
Also, they didn’t vacuum my car out and there was still glass shards everywhere in the trunk.
Everyone I interacted with was very friendly and easy to work with, and my new window looks great — these are just minor details that could use improvement.
Thank you!

The only reason I am giving a 2 is because the woman that answered had a good attitude. They don’t «Beat Anyone’s Price», they didn’t even try to price match after I told her that I found it cheaper elsewhere. What was I thinking. Glad my boyfriend found an actual place that does «Beat Anyone’s Prices» and they don’t even promote it like that.

Great communication fast friendly service at a great price! I recommend this business.

Quoted $ 400 from national chain. They did it for $ 150.
Good service. Great price!
I
Do yourself a favor and get an estimate from them before going anywhere else.

After the disappointment of finding my drivers side window busted for no good reason, they didn’t even take anything. It was a great relief to have a fast and professional repair. The people are courteous and knowledgeable about their work and kept me informed me throughout the whole process.

I wanted to recommend Auto Glass Now whenever your car windows need repair. They were able to accommodate me the next morning, backed up their work when I had a problem and even picked me up from Bart. Nice to work with and good quality.
nancy

Candy machine was awesome! Staff was well organized. About an hour wait for window repair. A+

I got my windshield fixed the other day and it took them less than a hour. The price was very reasonable and staff were very nice. I’m very happy with the service and will be back if my glass breaks again hopefully not. But will recommend this place to family and friends

Auto glass now provided the lowest quote and friendly customer service. I was a little skeptical at first because their price was so low. The other quotes was way above Auto Glass Now, upwards of $ 200! Some even said my make and model was tricky and would take hours. I’m so glad I didn’t take the bait. The technician from Auto Glass Now was timely. He said it would take 1 ½ hours. He left to get a part and was done in 1 hour 15 minutes from the time he arrived. No extra cost for mobile service. Window works perfectly! The price was even a tiny bit less than quoted. I’ve never written a review but had to give them one so others wouldn’t be ripped off by competitors claims to be better because they charge more. I have a VW Toureg and Auto Glass Now provided an experienced technician that got the job done right.

Google «Glass Emporium.» There is a reason that this is the 4^th of 5^th name this business owner has used in the past 20 years. You have been warned

After my front passenger side window spontaneously shattered on 880 on a Friday night, I thought I was totally screwed. Geico said that Safelite was booked for at least a week and I was not going to go that long without a window. I called this place around 10am on Saturday and they told me come right on in. Geico faxed over the work order, I took my car in and it was ready pretty quickly. The customer service is wonderful and I was stoked to find out that since they’re affiliated with my insurance– the work was warrantied. Definitely would come here again (but hopefully I don’t need to!).

Great service. Prompt and professional. Way below the other quotes I got!

how does this place not have a million reviews yet?
unfortunately things break, including glass, and sadly for me,
i had to make two trips, on two separate occasions to Auto Glass Now.
I hate dealing with shi* like this so when i find somewhere good to go, i don’t
deviate. trust me, these guys are the best at what they do and i am a pretty hard grader when it comes to service type transactions. 1) customer service is 2^nd to none. the ladies who run the front-​end are just awesome. they are nice w/​out being fake, you know? you just know they appreciate your business and as a working class guy (not rich), i like that. 2) the folks in the back are just as great. they work hard and they kept me in the loop/​informed the whole way through. 2) the prices are indeed well below every other quote i got.
hopefully i wont be needing to see them anytime soon but if you find yourself in need of some glass, this is the place to go.
Woohoo! As good as it gets!

I came in because I broke my side view mirror the night before. I thought it would cost a fortune to fix but there prices were very reasonable. Definitely will come back (I hope I don’t need to)

Great customer service. I was worried that it was going to cost a ton of money to get my windshield. But coming here made it affordable. Will definitely recommend this place to anyone who needs window work.

Best prices I’ve found in Oakland and their service is pretty good. I’ve used them a few times including their mobile service once and they’ve always delivered for me. When you take it into the shop it feels like it takes a while to get it done, but the wait time is actually about average for this kind of service. No real complaints.