Schwan’s Sales Enterprises

Seriously shittiest service ever. Every time we placed a preorder, the driver never showed up. Brain aneurism, dad died, flat tire, truck broke down. Called corporate. Said someone from district will contact us. Never happened.

I had there delivery service set up and would by the chicken breast strips. My son loved them. We would buy some other things like desserts but the prices where high. The next thing that happened witch was they never showed up. No explanation. They just stopped coming. No phone call. I still am clueless.

Schwan’s is a weird company. As both a previous employee and a current customer I have intimate knowledge of both sides of the fence.
As a customer my driver, Brian will do anything for me to make sure I am taken care of. He goes above and beyond and does whatever it takes to keep me satisfied as a customer and happy. For that give –Brian, not the company, 5 stars.
As a driver you work on commission, which if you’re a good driver is not a problem. Take care of your customers and you’ll do fine.
As a previous employee I can tell you the company cares nothing of your time at all. The proof is in the scheduling. The time allotted for an average customer visit is a whopping 5 minutes. This is the company standard. For that I give Schwan’s 1 star.
The food is awesome. Nothing bad can be said about it in my book. If you don’t like it? The driver will trade it out for something on your next visit. So it balances out ¹⁄₅ to 3 Stars.
So for the overall you’re looking at a 3 star experience. Shame really. If the company as a whole (shareholders etc) cared as much about their customers as their drivers do Schwan’s would be one hell of a company.