J.Crew

Oakbrook, Estados Unidos

3.5

Abierto ahora

13 opiniones

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Contacto

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Teléfono:
+1 630-990-1166
Sitio web:
stores.jcrew.com
Dirección:
295 Oakbrook Center, Oakbrook, IL, 60523
Paradas y estaciones de transporte público cercanas:
280 mOakbrook Center
1.8 kmYork & 22nd Street SB
1.9 kmYork & 22nd Street NB
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Información del negocio

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Parking
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Hoy

Hoy 10:00 – 21:00
Abierto ahora
Horario local (Oakbrook) 13:41 viernes, 13 de junio de 2025

Horario de apertura

lunes 10:00 – 21:00
martes 10:00 – 21:00
miércoles 10:00 – 21:00
jueves 10:00 – 21:00
viernes 10:00 – 21:00
sábado 10:00 – 21:00
domingo 11:00 – 18:00

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13 opiniones sobre J.Crew

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Tu valoración: 1
Bolingbrook, IL
Not the best shopping experience from a certain employee. I came in on Saturday and asked for help from the lady wearing a black skirt and black hosiery, but she blew me off. I had a question about a certain item they were selling and told me she was not «tech savvy,» and then told me to ask someone who could answer my question. A nice and very courteous young man overheard my question and was kind enough to answer my question. He was so pleasant! Kudos to him! I don’t mind when people cannot answer a question, because we don’t always know everything, but it was in the manner she responded, which seemed a bit snobbish and rude. I was not rude toward her.
Based on other reviews, I can see I’m not the only one that believes their customer service should be polished. I will escalate this problem to their headquarters, so they will be aware of this problem. Management needs to improve as well.
Tu valoración: 4
Chicago, IL
This store is okay but is definitely geared more towards women. The store seems about 2⁄3 women’s clothes, and the selection of men’s just isn’t what you see on the website.
I’ve come in here a few times but have never bought anything because the selection is just so minimal.
Tu valoración: 3
Chicago, IL
J crew is one of my go to stores but this location is lacking in customer service and selection. I greeted and asked if I need help maybe 1⁄3 times if even that. They do offer the 15 percent off student discount on top of any promotions they are currently running. The size selection here isn’t great for smaller individuals. This location is probably why my dedication to this store is waning. I’ll probably come back because I love this store but not the location.
Tu valoración: 2
Melrose Park, IL
I love Jcrew. I have been shopping here for over 10 years. However, with the Oak Brook store I always have mixed feelings. Let me say that I have had good dealings withe many of the staff. However, I have also felt ignored and judged. The staff at a clothing store is supposed to be helpful and accommodating. At Jcrew, if I am dressed well– then they will help! However if I run in after the gym or I am not dressed to the nines– I am ignored. I think this is frivolous and silly. The behavior and attitudes of the staff at jcrew is why I no longer choose to shop here. In addition– I miss the good quality jcrew used to be known for!!! Where are their timeless classics? The fabric now is cheap and will last a season– if you are lucky.
Tu valoración: 2
Oak Park, IL
This location seems to be less and less relevant. I used to rely on them for solid options to wear to work. Lately, the store seems to carry less
Tu valoración: 5
Chicago, IL
J Crew, especially this J Crew, is my absolute favorite. For myself, my family, gifts for friends, there’s always something and at just about at every price point. What’s nice is their sizes are consistent; styles are classic, yet fresh and new and if you’re looking for a pop of color or black, J Crew has it all. The clearance room is more often than not chock full and if they’re having an extra 40% off the sale price, you can get items for a cost less than Target’s.
Tu valoración: 4
Naperville, IL
Yay! I found an amazing pair of midlife-​crisis-​Ferrari red cords here that are going to be awesome for my upcoming trip to Europe. I also had a lot of help from the sales associate who gave me assistance figuring out the European pants sizes, bringing my stuff to the fitting room (and recommending a nice big one I could hobble into with my broken ankle), and offering advice. It was nice after being ignored by sales associates in other stores who were possibly freaked out by the presence of somebody in a wheelchair.
The best thing was that the amazing pants were only like $ 30 after a few discounts and a $ 25 gift card. Not bad at all!
Tu valoración: 5
Scottsdale, AZ
This J. Crew is one of my favorite retail locations in the Chicagoland area due to it’s large and extensive clearance room. Literally, in the back there is a room filled with good deals that everyone should check out!
Aside from that they have a great selection of regular priced items that are always up to J. Crew standards, in that they are sized, folded neatly and well stocked.
The staff is very helpful and kind too, so don’t be afraid to ask for help.
Happy shopping!
Tu valoración: 5
Chicago, IL
Of all the J. Crew stores in or around Chicago, this is my most favorite location by far. All of the SAs are super nice every single time I go (and I shop a lot). They have a great selection of Crewcuts and the sale room is pretty good too.
Tu valoración: 5
Brookfield, IL
Had a great experience here today. I went in looking for a specific chino and immediately Rebecca jumped to help me. They style I wanted wasn’t available in the store, so she looked on line and found what I needed. Then she explained that if I had the pants shipped to my house, the shipping would be free! She really went out of her way to be helpful. Just when I start to think customer service is a thing of the past, somebody like Rebecca renews my faith in brick and mortar shopping!
Tu valoración: 5
Glen Ellyn, IL
Almost 3 years later and still love this JCrew and Dian Wolf. She never steers me wrong. I’ve tried shopping without her and the results were disastrous.
Make an appointment with her and you’ll know what I mean.
Tu valoración: 3
Chicago, IL
I agree with one of the reviews… the selection is very limited for such a great mall. Crewcuts is by far my favorite brand to buy for my daughter, and they never have her size! This shit is pricey, you think they’d keep it in stock to sell more quantity. I’m so not an online shopper– I need to try it on at a store, in front of a mirror and see how I like it. I hate getting it in the mail, it doesn’t look like it did online, doesn’t fit, etc. And I seem to never make it to UPS to return and have piles of clothes I will never wear.
As far as service, I think they’re pretty darn friendly. It’s the bitchy yuppy housewives you need to watch out for. They’re miserable. So they need to up their selection and funk it up a little. Also, have they gotten really ballsy on their pricing or is it just me?
Tu valoración: 2
Downers Grove, IL
Ugh, this J. Crew sucks! And it’s in a hip location! Why, oh god why have you disappointed me???
I feel like I should bring a friend named Buffy or Wendel to shop for casual clothing for the yacht and country club. It’s so pastel blegh, and yuppie-​ish I scampered right out of there. But in a seriously bad way.
Where are the hip outfits seen in the catalog? Where are the wonderful pairings of overly expensive clothing that MAKE ME want to dress more preppy for day?
I wanted to buy some work clothes and felt like I had wandered into an outlet store. A bad one. Where the clothing had already been picked over 10x over.
I’m sorely crabby and disappointed at this one. I like you J. Crew, I really do. But now you’ve let me down…