Car-X Auto Service

I have used Car X several times now. I love them! They give fair prices, are friendly and helpful, and are honest workers. Joe has always been very kind and worked with me to get my car fixed. I will use this Car X for as long as I am in Oak Park!

Your typical untrustworthy, non friendly mechanic. I brought my car in to check a simple rattle under the hood at 12:30, it’s now 3pm they said it would be an hour well that turned into 3 hours to just take a look. Customer service at this place is non existent, thanks to serviceman Joe. I should have known when I first came in, he made a comment that he only works on ‘real cars’ whatever that means, but proceeded to eat chips and pop at the service counter. They don’t seem concerned with time or have enthusiasm about new business. I was here once before and was completely overcharged for a battery but being pressed for time I decided to give them another try, FAIL. Do yourself a favor, save yourself a headache and head over to Asian Domestic Auto Authority in Oak Park, they do quality work, good customer service and a clean shop. You can do much better than these slobs at CarX, Do Not Let Them Touch Your Car!

Called to make an appointment for an emissions test. Was able to get in that day. Once I got to the place, was in and out within 10 minutes. Everyone was pleasant. No issues.

Not sure why there are so many bad reviews. I’ve come here probably about 3 times for various things and they’ve been fine. Quick turn around time and customer service was fine.

I live nearby and had a flat tire. They came to my condo. Filled my tire so I could drive to their office. Patched my tire in under 20 minutes. Luis and the man at the front desk are great. Also get my oil changed here and they don’t try to upsell

COME TO THIS CAR X! LEARN VALUABLE LIFE SKILLS! LIKE HOW TO FABRICATE STORIES WITHOUT FLINCHING AND PRODUCE FRESH, STEAMING PILES OF BS IN REAL TIME WITH STRANGERS! WELL WORTH THE FOLLOWING:
-$ 250 for replacement of brake pads (last time it was done elsewhere: $ 115 and that was ceramics)
-$ 575 for replacement of rotors that I verified elsewhere did not need to be replaced, at all
–PRICELESS: the look on the Car-​X guy’s face when I told him my grandfather was a mechanic and he realized he’d been caught in his BS story about my axels being shot when it was clear to anyone with a brain and slight experience with cars that the grinding noise was the standard sound brake pads make when they’re wearing down.
Conclusion: AWESOME PLACE! BRING FRIENDS

CON ARTISTS!!! I took my car in because it would start shaking when I would drive over 30 mph and come to a stop. I took it into this Car X because I have gotten work done their before and they checked the alignment and the brakes. They told me I needed a full set on new brakes, rotors and pads, and that my alignment was fine. They changed my oil and charged me for the alignment inspection and break inspection and the oil change and sent me on my way. We took it to another repair shop who said the brakes WERE NOT the problem and it was in fact the alignment. SO these butt heads tried to charge me almost 600 bucks for a freaking alignment job. They would have changed my breaks, which were fine, left my alignment the same which was not fine and sent me on my merry way. I am reporting them to the BBB as well. Such idiots.

I took my car there because it broke down nearby and I pushed it into the lot. I asked that they call me before performing repairs, but apparently, during the process of diagnosis, the repairs occurred spontaneously. I was given no explanation for the breakdown, a warning that it could occur again at any time, and a bill well in excess of the service? performed. I felt misled and ripped off and will not return.

I’ve been going to this Car X for 4 years now and I have had nothing but good experiences. I find the guys at this place to be very honest and their prices to be quite reasonable. I mostly go for my oil changes but I’ve also taken both our cars in when they’ve made weird sounds or something didn’t seem right. I’ve had them replace a tire, plug a leak on another tire, and other various maintenance. There have been times we took our cars in to be looked at because we heard a weird sound and they checked them out for free and assured us nothing was wrong when they could have easily told us something needed to be done just to make money. I find the guys working there to be nice but not super friendly. It’s an auto service shop though and I just don’t expect a bunch of mechanic guys to be super chatty. More importantly they are not rude or condescending when talking to me about my car.

Get ready to be taken for a ride!
I went to pick up the car and they said my bill was $ 62.xx. because they used synthetic oilI SPECIFICALLY told the guy when I dropped the car off I DO NOT use synthetic… The guy was very indigent. He then said I still owed $ 14.99 for the specialty oil filter. I called the volvo dealer, they charge 9.88 for the filter. Additionally, I have NEVER been charge extra for an oil filter at Jiffy Lube and others

Had the pleasure of listening to a customer in front of me try to resolve with the head mechanic how it was possible that these guys could miss a blatantly bad sound coming out of her engine – twice.
Her troubles aside, I had the pleasure of being denied service because it was «too late» in the day. This *after* I had called ahead to make sure they could perform some simple maintenance and had the time to do it.
Bleck.

A total rip-​off! If you need a tow, have it towed to Pepboys. Once the Oak Park Car-​X has your car, they will charge whatever they want.
I paid for a fule pump $ 1082.21, and they weren’t getting the right reading and then they did it again, and then they figured out it was the ignition switch, which is what is was all along. In the end it cost me $ 1334.75 and they recommeded a tune-​up for an additional $ 631.65. I had another place do a tune up for $ 227.00. Who has ever heard of a tune-​up costing over $ 600.00? They will rip you off!
It’s local, but they think everyone in Oak Park has ton’s of money to burn. They are sarcastic and keep you hostage in terms of letting you know when your car will be done.

The experience: I went in to have an estimate done on my brakes. They said I needed both front and rear brake pads and rotors, and it would cost me $ 680 to get it done. (My rear brakes are fine, and the front brakes, had I been able to do it myself would have been about $ 60.) I thanked them and said I would take it somewhere else.
The place: It was close to home, so I went their first. It seemed like a nice place. It was pretty clean for an automotive shop. The best part of all was that we got to watch The A Team on TV.
The staff: The staff was very friendly; the guy in the front even let me use his cell phone to call my wife and tell her how expensive it would be if we fixed our car here. One thing that concerned me was the guy who drove my car into the garage had to come back in, because he couldn’t figure out how to release my parking brake. Are you serious? You fix cars for a living and don’t know how to release a parking brake?
The only thing I would possibly go back for is an oil change, because it’s probably the only place I can get an oil change and watch The A Team while I wait.

What’s with the hate, people? I’ve found the workers here to be extremely honest. I’ve taken both of our cars in for a pre-​summer fluid check, and both times they told us the cars were fine and didn’t need any work. They could have made a lot of money off us (because in addition to being nervous Nellies, we’re automotive idiots) but instead they get a nice review from me.
I call it Car XOXO now.

How in great googly moogly’s name do these places stay in business?
The only pros about these places is the free estimate.
I take my car in there when i have a weird sound or if the car is running funny and i can’t figure out what it is.
I let them poke around and locate the source of my problem, then I buy the parts and fix it myself.
Trust me, you’ll save thousands that way. Literally.
Ex: I had a volkswagen jetta that i know needed front struts so i took it in so they could maybe point out any other problem areas so i could just fix it all in one swoop.
Their estimate: 2 new struts in the front with new bushings and 2 struts for the rear with new bushings + labor= $ 1500 dollars.
I asked him, if he was sure i need the rear struts and his answer was «we didn’t check the back ones»
yet they had them listed in the estimate as being in need of replacement!!!
I almost died laughing.
The guy was like «you won’t find it much cheaper than that»
i just smiled and walked out.
I was referred to a good mechanic a friend found on craigslist and had him check the car out. His verdict: I needed front struts. Thats it.
I bought two struts at murrays for 45 bucks each and he installed them for 50 bucks.
my total: about 150 bucks.
big difference from 1500.
These places are total rip offs.
I overheard some guy who had just dropped his car off there because the tip of his muffler broke off.
They were charging him 500 bucks to repair it and he’d have to wait around for 4 hours!
I couldn’t just let the guy get taken, so i told him to get his car back and take it to a muffler shop a couple miles away.
He got his car, took it over to the other shop and got it fixed while he waited, he was back before I was done eating and they charged him 70 bucks!
These places are total rip offs. Do yourself a huge favor: buy the repair manual on your car and save yourself thousands.
Since I can’t post a review without a star, they get one.

My car was sputtering and dying during idling, so I called the closest place — Car-​X. My friend’s boss takes his car there for oil changes and hasn’t had any problems, so I figured it was safe.
The guy at the counter (who I’d spoken to on the phone) was very friendly and polite. When it came time for the mechanic to look at my car, he had trouble starting it (you have to just about stand on the clutch, like you MEAN it — it’s never been a problem) and treated me like I was too dumb to know how to start my own car. For example, he tried to tell me that I had a dead battery after I gave him instructions on how to start the car.
They said there was a clog in the fuel line, and that I needed new spark plugs. I took their word for it. The spark plug that he showed me looked pretty much shot, so it seemed reasonable.
I left the car there and came back for it later. It worked fine for the very short drive home. It reeked of gasoline but I figured it would air out, it had just had work done on the fuel line, after all. I didn’t drive it at all the next day (preferring to walk) and the day after, it still reeked of gasoline. I drove with the windows open (in February) and got nervous whenever I pulled up next to someone who was smoking. I got to work, called the place, they said to bring it in and they’d fix it on the house.
I left it there overnight, they called the next day to say they’d cut the schrader valve, which affects fuel pressure or something. They replaced it on the house, I picked it up after hours that night when I got home from work.
It was sputtering again. I called the guy, told him the problem, he said to bring it in. I said, «Look, here’s the thing. How many times am I going to have bring this thing back? Because I have finals and other stuff to deal with, every time I leave the car with you I have to take the el to work, and that’s an extra hour each way. The last time I got a tune-​up, a friend of mine did it. He was half into a bottle of scotch and he got it right in one shot. How many times are you going to have to do it? Should I bring some scotch?»
He paused and said, «You don’t have to get sarcastic.»
I said, «I wasn’t. I was just trying to plan my weekend.»
A friend of mine looked at it, one of the wires from the tune-​up was loose. I popped it back on, it ran fine for a while. It’s starting to sputter again. This time I’m taking it to Mike’s Kar Kare in Melrose Park. He knows what the hell he’s doing.