Southwest Physicians Group Ltd

Took my child once and got a different doctor that was filling in for our usual doc on vacation. She didn’t care at all about my sons symptoms. Only cared to ask about his vaccines (which he was to-​date on) Instead of care I got repeated sales pitches for shots he already had.
When trying to make appointments for myself the office is always either closed or no one bothers to call back after leaving a message. Go somewhere else.

I came here to get my nursing school physical and to get my ears looked at. It is kind of hard to get an appointment but I thought everything was great when I showed up. Girls at the front desk were polite, the PA was nice, and I liked Dr. Dinka. If you could get an appointment it’s a good place to go.

I am usually here for appointments once in a while. It’s your average place to go for a check-​up or an appointment. The lot that is used is not too big or small, but it is just right.
The place is a bit small, but just right. The waiting rooms are small. It’s probably the size of a kitchen in a house. I’m saying that for the two different waiting rooms. The bathrooms are in the middle right after the doctor’s office, so you have to walk down there for about a minute for a restroom. The restrooms are clean though. They are different kinds of things the physicians and doctors do in both parts. The place is BUSY, even when it might be your average Wednesday afternoon. There is a small kids play area with a small TV sitting on the corner of the wall. There is a lot of chairs for the waiting area, and it might help for busy days. The ladies at the front desk have for you to wait for a bit because they are on the phone. That’s ridiculous, and that moment reminds me of being interrupted. When you go in, the ladies are very nice, which is my highlight of this place. The only problem is that they take about 20 minutes to get to you. I’m thinking that this place needs more doctors and physicians. Then they do the appointment. The doctors do an excellent job with checking on everything. After the check-​up, it is the kid’s decision if they want a sticker or a small lollipop because they did good.
All in all, very nice doctors that work there. The layout looks okay in my opinion. They just need to go much faster because I’m usually in the doctor’s office for about 40 – 60 minutes. I will be going back to the doctor’s office here.

Horrible. Tried to call for an appointment, but the hours are bizarre and the answering service is worse than no help at all. I needed to get an appointment or a referral to a walk-​in clinic on a Saturday for sinus infection. Well, I called at 1:30 and missed the three-​hour block that they are open for the weekend. I asked to be put through to the physician on call for a referral and was told that I couldn’t have him paged because I didn’t have an emergency. She suggested I go to the emergency room. She had no idea if the office was affiliated with any clinics and again refused to page the doctor on call to find out.
Wait, what? If was having an EMERGENCY I would go to the emergency room. I needed the doctor on call who, apparently, is far too important to have his weekend interrupted by doing his job.

This doctor was recommended by my insurance carrier. I am switching immediately. I went to see the group after my arm went completely numb from the elbow down. Instead of taking an X Ray or sending me for an MRI, I was given some pills, told to purchase a brace, and wait until my insurance company approved a referral. After more than a week, I called the Dr’s office. I was reprimanded for not waiting for them to call me. They said they were still waiting on my insurance. I finally called my insurance company, who stated they never were waiting for anything from them, these were all internal issues at the office.