Nordstrom Rack

Be careful buying from this place. Was told if I didn’t like the way shoes fit I could return them no questions asked. Today I went to return them and get a larger size. Mind you I have had them 2 days and tried them on once more at home. I was told they were too dirty, worn outside and they would not accept them back. What? I don’t really have time to sit and argue or wait for a manager so I left. The register lines are ridiculously long, as bad as the DMV and this is Monday afternoon. I will just call the credit card company and let them deal with these fools.

Solid spot for designer wear brands at reasonable price. Much better than a TJMaxx. Only downside is mens footwear can be fairly used at times. I often purchase footwear on their app, and return here if the shoes don’t fit right. Good spot to browse, one of the better spots in town for retail clothing.

This is probably one of the best Nordstrom Racks in the Chicagoland area! I always find the best deals on High End designers, I know it must be because of the fabulous stores in the vicinity .They just simply have the best selection of everything. Anytime I visit I always end up buying items I didn’t necessarily come in the store for !!

I’m a fan of this store for designer discounts, but most items are still priced above what I’m willing and able to spend.
This place is always packed to the top with great clothing, shoes and accessories. It’s a popular store, so it can be pretty crowded, and sometimes a little messy.
I came in with a gift card and wasn’t exactly able to even find something that I could get for free with my $ 50 off, but was eventually able to find a beautiful designer watch and have to pay only $ 20 for it. Worth it!
I think I’m only a customer when I have a gift card (which I would never mind getting!) or if I wanted to find a designer item as a gift, as they did have a WAY better selection of items like that than a TJ maxx/​Marshalls would.

Always find great deals in here. Great customer service and i always find what I’m looking for with designer names for less

This Nordstrom Rack is pretty bananas. I’ve been at different times in the day and it’s always busy. I do find some great deals from brands I love but can’t afford, which is why I continue to put myself through the torture of coming here.
I didn’t realize how disorganized this location is until I visited the Naperville one for the first time yesterday. The Naperville one is SO clean compared to OB.
You can expect to find racks and racks of bargains. They’re supposed to be organized by size, but usually they’re a little out of order due to people taking them then putting them back in the wrong area. The shoe area is HUGE and you’ll find lots of them from Tom’s, Sperry, Sam Edelman, Steve Madden and even Michael Kors and Tory Burch.
Don’t get me wrong, the prices here are still expensive. If you’re looking for rock bottom prices, I suggest a Ross or TJ Maxx. But if you’re looking for designer clothes or shoes for less than the sticker price, I recommend checking Nordstrom Rack out.

This is a great alternative to the regular store… I wasn’t sure that the prices where accurate, the regular price… but I purchase a pair of shoes and when I looked them up on line at another store… and the discounts are real I would shop again

As far as Men’s shoes I always hit this Rack because their selection is pretty good and prices are great. .
As far as everything else, it’s fine but knocking $ 10 – 15 off a pair of $ 200 jeans isn’t exactly a deal imo. But every once in while you can find a deal. Also their selection of Crew hair products is pretty good.
Only major issue is that the checkout line is just absurd. Expect at least a 15 – 20 minute wait on the weekends

The store had a great selection (as you would expect from Nordstrom), but no retailer should have a 20 – 30 minute line to check out. Very poorly managed.

Nordstrom Rack saved my a$s…literally! I got to work at 5am and went out on my first break to McDs. Probably because of my destination the heavens saw fit to let my jeans rip open about 8 inches at the a$s seam as I got in my car! 2 door cars are a pain you don’t realize until you have one. This is one of the problems you can run into. Good thing I was wearing dark boxer briefs under these grey jeans.
So I worked a half day til 9 all the while a$s-covered with my ¾ length peacoat. No one said a thing, thank goodness! Got off work to donate double red blood cells. Got through that okay too.
Was meeting a friend later for a coffee. Now it’s getting urgent. I stopped near her work at Nordie Rack and browsed their voluminous menswear section. This being NR they have quite a selection of high end brands like 7 For All Mankind, True Religion, etc. $ 200 jeans easily if you’re into that sort of thing. I found some Lucky jeans in a similar color to mine for $ 40.
Ever since a British pal told me years ago how she dislikes the American shopping experience where you get bothered by salespeople all the time, I take note of it. At NR NO ONE bothered me about anything, really nice touch.
I’m gigging NR one star for the TJ Maxx feel the store had. Sure it had better brands and lighting but clothes were bunched up quite tightly and it’s hard to read sizes on a lot of things. Staff were really friendly. I made the cashier girl laugh when I showed her my a$s.

This store is a hot mess! Seriously, the customers are rude and trash this store with no regard for the employees. That said, I come here often and I have to give 4 stars for the Michele watch I scored and Burberry bag. The watch was an easy buy. I had my eye on it for days, went back twice, thought about it and bought it and love it! The Burberry bag was an obvious return because I have never seen a burberry bag at this store before.
As I glanced at the bag another woman did the same. I swept in and grabbed it. Yep, I did. The woman followed me around the store for ½ hour telling me why she should have the bag not me. She actually started tugging on it. I guess a camera saw what was happening and security stepped in. She was asked to leave the store. So, ya I scored a Burberry, pink plaid roll bag for $ 495! Thank you Nordstrom rack and Burberry God for looking out for me!

My closet would be next to nothing without this store! It’s the best Nords Rack around.
The shoe selection here feels picked over but the clothing selection is amazing.
Solid jewelry section. Ok bag section.
They have tons of drool worthy brands like Tory Burch, Vince, BCBG Max Azria, Theory, Joie, Kate Spade, Burberry –they have it all! Be warned though: the ppl who shop here are not afraid of buying so if you see it you can’t just leave it and come back… It can get pretty picked over too after the holidays.

Have to be in the mood to search racks! You have to have time to go through each rack! It would be helpful if you knew designer names! I have found some awesome deals!

I loooooove Nordstrom’s Rack! This location is my 3^rd favorite and I usually always find something there I like. Me and my bestie have had some real marathons in this store (9 pairs of shoes a piece, bags, clothes –5 hours in the store) This time I found a smoking pair of BCBG heels and really cute tops to take home. Life is good!

I don’t know why every now and then when visiting family, I’ll pop in at this Nordstrom Rack for a dose of some good ‘ol retail craziness. Not that Northbrook’s NR is perfect, it’s not; it’s just that it’s better in every way from more and better high-​end inventory to swifter and friendlier staff. I have never been to the OB Rack without a line to checkout that snakes all the way to purses & accessories or further back to intimate apparel. It’s not like it’s Christmas Eve or they’re giving quality stuff away for less than every other store — they’re not. It just seems to be indicative that they can not get their act together. After 15 minutes to checkout, the last thing I want is to listen to 50 ways to manipulate a customer to sign on to their FREE rewards program. Sure, free it is, until you spend 20 minutes a day deleting useless, junk emails they send in an effort to tempt you to buy more of their junk… and boy does NR have junk.
There is absolutely no way on earth REAL Michael Kor’s has the willingness or desire to design 5, 6, 7 levels of various merchandise for the different outlets when he’s doing that in grand proportions in his own stores and the upscale department stores. Looking at a purse with the «their» price of a few hundred more is hilarious in that it’s untrue, sad, in that customers think they’re getting a steal.
Aesthetically, the store is all too often reminiscent of a pre-​hurricane South Miami sale, where customers are frantically bashing their carts into the ankles of other shoppers in an effort to run on home to board up one’s house. With this NR, clothes and hangers are stewn all over the floor and racks are overstuffed. There’s no logical reason for that.

Better higher-​end selection than the Nordstrom Rack in Schaumburg for women’s apparel and shoes. Didn’t have time to peruse their men’s selection. Wish that their handbag/​wallet collection was better.

This store is fine. There’s a lot in their selection. About half of the employees are friendly and the other half, not so sure about customer service.
It’s always busy. Like some other review states, it’s like Black Friday shopping. EVERY SINGLE DAY! I’ve gone at 8 pm on a Wednesday weeknight and I’ve gone on a Saturday afternoon. It’s the same both times, way crazy.
I came here because I needed to return a shirt I bought off
(the online Norstrom Rack equivalent). I was convinced that it would be easier for me to return it to the store rather than return it in the mail. Sure, it took me less than a day to return the shirt, but I was in the store for 2 hours returning that shirt!
Ugh. Such a pain.
I tried returning it and the cashier said at first it didn’t work. Then she tried again and it said it had already been returned. However, no receipt printed out so she said she wasn’t sure if it had truly been returned or not. So, she called someone to help her. He told me that there was no way he could tell whether it had truly been returned or not. He said that they would have to call customer service. No, not they. they meant me. So, I called. I waited on the phone for 20 minutes. Then, I put in my number for them to call me when my number reached the top of the line. Well, apparently when it did (20 minutes later from then), it went straight to voicemail. So, I called back. Another 20 minutes on the phone and a quick number check and yes, it had been returned.
I tried finding the original employees I had talked to, but they were no where to be found. Oh well.
Maybe it’s the large amount of people, but I believe the customer service should improve. I shouldn’t have to call their customer service line, in the store.

Love me some Nordstrom rack! My husband found a North Face hoodie/​jacket for $ 44 and I found some cute Marc Jacobs earrings for $ 20. Score!
Although this was much larger than the Orland location, I still prefer the Orland one. They seemed to be more organized and the atmosphere was less like Black Friday.
Any employee can ring you up on their iPhones, so skip the long line!

Okay, so I have been to my fair share of Nordstrom Racks and this location is among the best. I can’t give it five stars, because I felt as though their handbag selection was subpar. Their shoe selection more than made up for it! Oh my goodness, you will be able to find ANY type/​brand of shoe you could ever hope to find (or in my case, hope not to find). I could have spend at least an hour just drooling over footwear in my size! I ended up with the most beautiful pair of Frye cowboy boots that I had ever seen in my life (I frequent quite a few high end department stores and never had I seen a pair of Frye boots so ostentatiously designed). They surpass gorgeous.
The employees wearing the green shirts can check you out, so there’s no waiting in line. The one I encountered first was quite nice and helpful. This seems silly, but I was unaware that you could use your Nordstrom debit/​credit cards at Nordstrom Rack — I had only ever used mine at a Nordstrom. It’s free to join and the Nordstrom debit comes directly out of your checking account. You earn points and save money. If you frequent Nordstrom — what’s not to love?
In my experience, Nordstrom Racks’ selection is based on their location. Given that Oak Brook is one of the most affluent suburbs of Chicago, I expected a wide variety of the top of the line designers and I was not let down. You will find what you want/​need/​lust after here.

Nordstrom Rack is okay. I am by no means a label whore so unfortunately, for me, the chances of me recognizing some designer name and jumping for joy at a greatly reduced price are slim to none. Basically non-​existant. However, for someone who does possess that knowledge, this place is probably awesome.
They do have Hudson jeans here but of course I’ve never seen any petite sizes and of course, that’s what I need.
I have found a couple of Free People pieces here (I LOVE Free People) but even at the NR prices, I feel like I’m splurging when I buy them. I have to be very thrifty now (even more so than I already was) after my husband lost his job and is making half of what he used to make. My clothing budget pretty much doesn’t exist anymore but I have WAY too many clothes anyway…
The last time I was at NR, I didn’t really like any of the Free People stuff they had (some of it was downright FUGLY) and the one dress I did like was $ 54 and for me to spend $ 54 on an item of clothing nowadays, I have to LOVE it and feel like I «must» own it, which I did not.
I don’t really love shopping so I easily lose patience and get overwhelmed by all those racks that you have to really look through. My mother could spend hours looking, but I can’t.
I’ll go every now and then to check out the Free People rack but this place is not really geared towards people like me.