St Louis RV

This dealer is dishonest and when you take your RV in for service they always leave one repair on your list unrepaired and tell you to bring it back again for that repair.
Several members
of our RV club purchased RV’s from this dealer and say they will never go back to St. Louis RV.
I had a broken windshield and my insurance company looked and looked for an installer and they finally made a deal with St. Louis RV to do the install.
The next day after install, it rained and the windshield leaked. On a current trip I was under the hood and noticed the rubber at the windshield was half on and half off. The install was defective and I will NEVER take it back to them as they are incompetent and deceptive!
On another occasion I had a sewer problem. STL-​RV had it all day and they
did not fix it because they had no one who knew anything about my system. They not only did not fix it, but disconnected a sensor and said they could not fix it. Bring it back after your trip. We left on a 3 month trip the next day and it is still not working correctly.
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My husband and I flew into St. Louis from Texas this weekend and rented an RV from St. Louis RV. I can’t go on enough about how great the experience was! I found them online and put down my deposit. The RV we got (a Class C) was bigger than I anticipated. Very spacious and could sleep 10 people! Luckily it was just the two of us and my son meeting us at our RV spot for a family reunion. In the evenings we had plenty of room for a group to play cards, snack, etc.
Anyway, about the experience… Lora was very good at sending reminders of when the payment was due, emailing the paperwork for us to send back, etc. I was disappointed that we were the last in line to pick up our RV to start our vacation (3PM instead of 2 like I thought) but she ended up letting us bring it back an hour later which actually worked out better! The RV was clean and they did a great job of showing us how to use it. They were even available for a phone consultation (after hours) when we forgot one of the steps for leveling the motor home.
I loved the fact that they didn’t charge extra for generator use and we had a generous amount of miles that could be used per day. They even cleaned out the sewer for us when we dropped it off and refilled the propane so we didn’t have to mess with any of that! All we had to do was bring it back full of gas which is very easy because there is a gas station across the street.
Dropping it off was a breeze and took no time at all!
I wish we didn’t have to buy extra insurance as our car insurance would have covered it, but Lora explained that not all insurance companies are the same, and it was just for precaution. Luckily the extra insurance was not that much.
I will definitely use them again if I ever need to rent another motor home in the St. Louis area. (Unless I can convince my husband to buy one!)