Shamrock Concrete

Huge disappointment. We had a large stamped concrete patio poured about a year and a half ago.
Right away, we called them back because it was FULL of surface/​hairline/​spider web cracks, which covered the entire surface of the new patio. Owner said it was normal «crazing» (which, if you do your research, you’ll see is avoidable).
Then shortly after that, the sealant started coming off, which the business owner said was normal «because we had a rough winter» (he generously offered to reseal it for $ 300…I think not). If the sealant can’t even last a few months, then it seems to me it wasn’t sealed correctly, or they should have used a sealant that can withstand a St. Louis winter.
Now, there are also long, very visible cracks across the patio. They did not make the number of machined cuts into the surface that they were supposed to make (as written in our contract, I believe), so the patio has made its own cracks, much to our disappointment. They also broke some of the bricks on our house and left concrete spatter to dry on some bricks, too, which is permanent. We need to have our driveway replaced in the next few years, and I can tell you who we WON’T be hiring for that!
In summary:
— Entire surface area of patio is covered in «spider web» cracks.
— Sealant didn’t last more than a few months.
— There are large cracks across the length of the patio
— Owner says all of these problems are normal for concrete (I disagree – not normal for well-​poured concrete)
— We’ll probably have to have the entire thing removed and re-​poured within a few years
— They broke some bricks on our house as an added bonus