Refinery Salon

Just went in for a brow maintenance, Ava was great, she really took her time with my brows and was very friendly. Couldn’t have asked for a better experience!

After going to the same stylist for the last 6 years, a move across country forced me to find someone new. (Thank you Air Force.) I was so nervous because I can be very picky about my hair which drives me nuts, but seriously your head can make or break your entire look. I finally decided on Refinery based on the reviews, and I was intrigued by the no tipping policy. Basically all the stylists get paid a salary based on experience so your experience is exactly the same every time, you can see someone else if you’re broke one month, and you can expect the same service. There is absolutely no cattiness between the girls.
So my appointment was with Rae, she’s a platinum stylist. Best of the best. I have mid back length very thick hair. It’s dark brown, and I’ve been rocking bleached peek-​a-​boos for the last 5 or 6 years. I decided to brave it and try something new, so we did an ombré bayalage (not sure how to spell that…). I kept the length, added some long layers and trimmed my side bangs. Of course we wanted to go the least damaging route, so we kept the peekaboos and lightened the ends. Obviously it’s not going to be as light as j wanted it, it’s a process and takes a few times. I was over all happy however when I got home, it only got more and more orange to the point that it seemed fire red. It was awful, so I called up Rae, she she got me back in the next day for the second process and didn’t charge me a penny! I couldn’t believe it. It wasn’t a mistake she had made, but she knew how much it didn’t like the orange so she took care of it. She said «girl you just paid me $ 200 two days ago, I’m not charging you.» Amazing. I’m a starving nursing school student (ok, not starving), so I was so grateful to her at that moment. She took care of the orange and I couldn’t be happier. Rae is such a sweetheart, super spunky and very profession and confident. Another words she knows her sh**. I’m happy to say I have found my girl. At least until the next time the military decides to move us. :) I absolutely recommend Refinery Salon. The salon is super cute and all of the girls work side by side and really seem to know their stuff, regardless of experience.

Highly recommend this salon! Clean, inviting, and superb talent no matter who your stylist is. My favorite though is Vicki! I’ve had some of my fav cuts/​colors with her.

I could not be more happy or impressed with my appointment at Refinery. I made my appointment online and was only able to select the highlights. When arriving I asked if I could also have my hair trimmed, and Dani squeezed in a cut with my color. I walked in with a pretty broad idea of what I wanted and Dani helped me narrow it down. Everyone was very helpful and nice. I have been trying different places since moving to the area and Refinery Salon is where I will stay!
Additional pros:
* There is a no tipping policy here and they are serious when they say they do not expect you to tip.
* The prices aren’t outrageous like some of the other salons in the Belleville area.
* They don’t shove products down your throat.
* They gave me great advice on products for my boyfriend as well.

I booked online. It was very easy to do. I booked with Whitney. She was absolutely amazing. I showed her some pictures of what I wanted, and we discussed it thoroughly before she even picked up her scissors. I got exactly the cut I wanted. The salon was very open and clean. The workstations were tidy and organized. This is definitely my new salon!!!

Inviting décor, clean stations and the coffee /​tea bar is very nice. Ava gave me a wonderful pedi. I followed her there from another salon. Parking was available because my appointment was before the lunch crowd. This was my first visit to the salon and it was a pleasant experience.

I did not have the best experience here but owner finely decided to refund me so I will keep this short…

4 – 5 stars! This salon is clean and concerned about customer needs. I liked going here until my hair lady moved away. She referred me to another girl in the shop who, when I called, was not taking new clients. The guy on the phone was originally not helpful in booking another appointment. I ending up going somewhere else. Later, I was contacted personally for my appointment needs and apologized to! I’ve never heard of such actions from a business and the customer care at this location is apparent. I’d definitely recommend this salon.

Highly recommend this place. First class all the way! Rae is my stylist and she is awesome. My daughter has been to a few different girls and they were great too. Sione does awesome pedicures!

I stumbled across this place randomly one day and absolutely love it. The first time I went in, I was going from brown to light, light blonde. It took awhile, and I had multiple hair stylists volunteering their off time to get my dye job done to send me off in a timely fashion (Taylor and Rae). I never felt rushed, though. The hair stylists are all kind to each other and the atmosphere is one of camaraderie and respect. I went in again tonight to finish off my platinum blonde do with Dani, and Whitney was quick to offer her expertise anytime fresh stylist (but very talented) Dani didn’t quite know what to do. Dani is the lowest skill level of the tier, but even the stylists new in the field at the salon are excellent and quick to learn. She is a great bet for anybody who wants to get a great looking color job for as cheap as possible in the salon. I plan on going back monthly to get my hair done and will look forward to my time in there. Highly recommend.

I loved my experience here. I went in witbout an appt and they were able to work me in in a couple of hours. Rae was my stylist and she was fun and did a wonderful job. It is so great knowing after moving to the area… I FOUND MY SALON AND STYLIST.

I highly recommend this place. I loved how it was decorated. My stylist was Taylor. She did a fantastic job and was super nice. I was in and out in less than an hour.

I drive 45+ minutes just to have Vicki do my hair.

As a long time client of Whitney’s, this salon is a complete reflection of her talents, style and services. It is classy, stylish and filled with character. Hands down one of the nicest salons in the metro area. There is certainly a stylist here to meet you needs.