Enterprise Rent-A-Car

We never expected to get to choose the vehicle. We were happy and had the chance to compare different models. The Sedona was great for a trip!

I needed a larger car for about a week, so I rented a Silver Chevy Impala from here. I Loved the car and the service was great! Would definitely do business here again!

My fiancé was about to go on vacation to see her lifelong best friend. The vacation of a lifetime. She was bursting with excitement to see her best friend for the first time in years.
That excitement would soon come to an abrupt halt.
She had spent weeks preparing for this vacation. Everything was perfect. The packing was done, hotel reserved, plans were made. This was shaping up to be the best time of her life, with happy memories to last a lifetime.
But then she went to Enterprise.
My fiancé, being the extremely organized and meticulous planner that she is, had reserved a car weeks before the start of her trip.
An employee named Chase started what would be the downfall of this exciting day.
Chase informed my fiancé that she would not be able to rent a car at this location, where her reservation was made, because it was too far from her home. «It’s okay,» said Chase. «Your reservation will hold at an Enterprise closer to your home.»
This turned out to be a bold faced lie.
When we arrived at that Enterprise, there was no car. We were informed that the policy Chase had cited was false.
So we travelled the 25 minutes back to the original Enterprise location.
This time, an individual in an ill fitted suit named Ryan helped us. Ryan was much more polite and accommodating than Chase.
That is until Ryan started helping other people in the middle of filling out our paperwork.
Ryan had also let us down.
The end result of this experience was a reservation scheduled for 9:00 am was finally picked up at 11:30 am.
Thanks Enterprise. You are a shining example of how not to operate a car rental company.

I made a last-​minute reservation for a rental while my car was getting worked on. I planned on having it for two days but I ended up having it for one week. They were very friendly and understanding as my car took longer than I expected. The rental was clean, the office was quick and everyone was very nice and professional. I will definitely be using them for any future rentals I need!

Very friendly staff!!! They gave me a free day for bringing the car back before noon!!! Next time i need a car i will be going here!