Byron S Cooper, MD

I’ve been a patient of Dr. Cooper’s for a little over 5 years and he is perfectly fine. But his office staff is absolutely awful, and it’s finally time to find a new doctor whose staff will treat me like a human being.
My parents are doctors. I spent a lot of time in their offices and around their staff. It’s not difficult to let a patient finish their sentence before cutting them off (repeatedly). But that apparently is not something that’s valued at Dr. Cooper’s office.

I had the a similar problem. I’m overall a pretty healthy person. When I met with Dr. cooper for my annual physical, he was very aloof and appeared to have ADD. Also, when I received my results, I was shocked to have high cholesterol. When I requested a copy of my medical records, the report was from someone else’s file and blood work. Mine was normal. How does one do that? Our names aren’t even similar.

I agree with the other two reviews. I’ve been a patient for a few years, but I am always there for way too long. It’s at least an hour past my scheduled appointment time before I see the doctor– which cuts serious time out of my workday. I don’t think the doctor remembers me from visit to visit. But he is otherwise nice and definitely a good doctor. His staff leaves a lot to be desired. They not only are unpleasant to you and don’t have any relevant information, but they have loud unprofessional personal phone calls in front of you while you sit in the waiting room for 2 hours.

I’ve seen Dr. Cooper for a few years now. He’s nice and quite thorough, and I’d trust his diagnosis. In spite of this, it’s time for me to find a new doc. I’ve never gotten out of his office in less than two hours. And there seems to be very little communication between Dr. Cooper and his staff, which means they don’t know what to help you with, what tests to give you, even what room you’re in (and they’re pretty surly, to boot). I’ve quite literally had one of the assistants come up to me after 30 minutes of sitting in the exam room and tell me «sorry – I forgot you were in here.» I’ve also had to walk out twice while waiting to finish up with Dr. Cooper after having some tests done – there was simply no telling how long I’d have gone on waiting if I hadn’t.
Finally, a doctor’s office is a place you need to be able to trust to be on top of things – whether it’s to forward important medical records or keep track of what tests and treatments you’ve had or still need – and this is just not that kind of place. Instead, it’s the kind of place you leave after an annual physical and realize they never took your blood pressure. Life in DC is stressful enough without having to deal with added stress at the doctor.

I ended up going to him because my obgyn had recommended another dr in his clinic, but I wanted to get in quick and Dr. Cooper had the first opening.
His bedside manner and staff left a lot to be desired. And I just read his records that I requested to give to my next dr, which had loads of errors. Some of which were probably from poor dictation (poor punctuation can really change the meaning of a statement). Dictation miscommunication aside, there were 3 other errors. That can’t be normal.