Zone Manhattan

I’m REALLY happy with this service so far. The food is delicious. Really really good. Well done chefs. Super impressed with the quality. Portions are small so it’s a bit of an adjustment but I’m for sure losing weight… and quickly. I’m so pleased with the food that I think I’m going to miss my daily deliveries once my 21 days are up. It’s really nice to have found what I think is a healthy and effective weight loss plan that I can call upon when I feel I need to shed a few pounds.
I do see a bit what other less satisfied Unilocalers are saying. The start of my service was a bit shaky. I was supposed to begin deliveries on a Saturday morning. When I arrived home from a vacation the Friday night before there was a delivery sitting on my porch. A wasted day that was delivered before my plan was supposed to start and apparently before I had even received the call from the nutritionist (friday afternoon) about my food preferences. I left them a voicemail about it and as long as I still receive my 21^st meal on the right day I’ll have no complaints. Here’s hoping that all goes smoothly with that… if so I’ll be changing my review to 5 stars.

Make no mistake, this is diet food! It is delicious, fresh, creatively prepared and extremely healthy. I can’t diet and prepare my and my family’s food. The stress of planning and preparing meals for all 4 of us makes it too difficult for me to stick to a diet. With ZM I just eat my food and make food for my family. Yes, the ingredients are repetitive and I do need a day off each week, but that’s what a diet is: difficult and hungry. At least with this food, it’s also mostly delicious and hassle-​free. I’m down about 5 – 6 lbs (just over a pound a week) and that is with a good amount of cheating. Hoping to eliminate the cheating and get the next 6 pounds off. I would give it 5 stars if there wasn’t so much baby spinach!

As a member of this program for over 90 days now. I’m so happy with this food. I get excited to see what’s going to be in my delivery bag next. The variety is great. I really like the vegetarian chili. And the carrot cake is SOOO good. With 5 items each delivery it’s great not ordering take out every night. It’s helping me reach my fitness goals.

Zone Manhattan («ZM») is the third diet service I’ve tried. I decided to try ZM after the New York Times called it their ‘hands-​down favorite.”
ZM is way above the previous services I used in quality, delivery reliability, taste, effectiveness, and price. Chef’s Diet (the worst EVER!) charged me $ 44.95 a day and often missed deliveries whereas ZM is $ 32.95 a day (with a 90-​day commitment), and they have never missed a delivery yet.
Many people are saddled with unconscious biases in thinking regarding dieting (portion size, caloric density, etc.), so I wanted a diet service that was a no-​brainer. I spoke with a ZM dietitian at length when I started, and all my diet limitations were accommodated. I eat the food, and that’s all I have to worry about. The food is fresh and delicious, and (starting about the third day), I never felt hungry or low energy (except maybe when I cheat).
I have lost nearly 50 lbs. (my doctor is THRILLED!), and my annual physical test results were normal (including cholesterol).
I plan to continue with Zone Manhattan even after I reach my initial weight goal. For the price of eating one meal a day out, I will always have something delicious and nutritious in the fridge.

I am absolutely thrilled with this diet program. I have tried other home delivery programs and this is by far the best. I’ve lost 22 lbs in six weeks and this is definitely the easiest diet I’ve ever been on. In fact, I called customer service to check that they were keeping with my 1200 calories per day because some of the portions seemed too generous. The food is varied, gourmet & delicious. Lobster, steak, salmon, mahimahi, & organic chicken to name a few. I love that I get one food snack & one dessert snack so that I never feel cheated that I’m on a diet. In fact, since I hate to cook I intend to stay with the plan once I reach my target weight since it is a healthier choice then ordering in food. Customer service has been very accommodating with changing my delivery site when I travel around visiting my grandchildren. Definitely 5 thumbs

We provided specific food and allergy «do’s and don’t’s» and the Zone did NOT honor or follow them and when we followed up with the Zone to get it straightened out we learned that their customer service is rude and devoid of any interest in what people eat. We do not recommend this service.

Don’t use their service. I signed up for a large plan with very simple dietary needs. First few days errors galore and their response is we will give you a free meal at the end of your commitment. the last day of the service they will send extra meals. that’s what I need 5 meals on one day.
Dealing with their customer service department was a joke. Basically their feeling was to bad that’s how it goes.
The entire goal is to follow a protocol worked out between customer and dietician and that was unable to occur. One mistake it happens but to then have the same error next day and be cavalier about it shows what they are about
be careful and read the fine print.

DO NOT USE THIS PLACE! If you are looking for prompt customer service FORGET ABOUT IT! I liked the meals and the convenience and was planning on returning, I needed a refund for some meals I didn’t need anymore and that was over a month ago!!! I have talked to my bank and Zone never gave me the refund but I am still trying.
I should have listened to the other reviews! I want my money back.

I am beyond furious. This service is expensive, and a serious commitment. I put my full trust in them when I started the program. In the three weeks I have been with them there have only been 3 days without issue. My supposedly lactose free meals appear with cheese and creams. The delivery service will abandon meals at other apartments, leave open coolers with seafood in them to spoil, or not deliver them at all and claim they did. Worst of all they will not pick their coolers up, leaving drifts of them in front of my door. I have spent too many hours searching my building for my delivery than I can count.
Up until now I have been polite and patient as day after day there are problems. When I phoned today to find out why I haven’t received my meals for 3 days, the customer service manager said it was marked delivered and he would check, hours later with no response I called back. Rather than apologize the manager was belligerent, speaking over me and saying it was my fault, that the driver left the meals outside my building, and trying to claim that was a valid delivery.
The meals are ok. l, I won’t lie they are totally edible, when they show up and are made and delivered in a way that won’t make me physically ill.
I’ve seen nothing showing that they deserve any of these positive reviews.

I don’t get all the negative reviews. I did it for two weeks and lost a lot of weight. Now I’m doing it for two weeks again. I wouldn’t want to live on it, but it’s a great way to jump start a summer lifestyle. Lots of variety and interesting meals. And the delivery has been perfect, even when I have changed my delivery address at the last minute (from home to office or vice versa).

I have to give this 3 stars.
The food, EXCEPT the afternoon snack, is delicious and lobster appears every couple of weeks. That is pretty cool. HOWEVER, the portions are very small. Initially, I thought they HAD to be that small. I lost a good amount of weight with Zone Manhattan. That’s probably because there is NO WAY those meals were 1200 calories.
Within the past 3 weeks, I started with a competitor. OMG. What an eye opener. The portions are much larger. They may not be quite so exotic, but they are still quite yummy and are larger portions. They also have delicious cheesecake every Friday. With Zone Manhattan, the afternoon snacks seems to be a tasteless gelatinous mush. I had gotten to HATE them. I am very happy with my new plan.
If I hadn’t discovered another plan with better pricing, larger portions, and better customer service, I’d give Zone Manhattan 4 stars, but I know there is better out there. Explore your options.

Customer service is awful. I’m not sure they are real people, because the email responses always seem pre-​prepared and often don’t answer the question which was asked.
In order to cancel my membership, I had receive two more deliveries even though I had my deliveries halted for months before I finally decided to cancel for good. No one would give me an explanation as to why this policy exists.
This service IS NOT WORTH IT.

I would give this service zero stars if I could. Yes, it has helped me lose those last few pounds before a big event. But their service is horrific. They make mistake after mistake on restrictions. Last week, I ordered a 30-​day service. They have missed three delivery days with no explanation. They always state «We are trying to contact the driver to see what happened.» Honestly, they are just not worth it. Just absolutely TERRIBLE TERRIBLE TERRIBLE. STAY AWAY!

I don’t understand the negative reviews. At all. I’ve done every pre-​packaged diet in the book — nutrisystem, jenny craig, bistromd, diet-​to-​go. There is no comparison in the food quality. Yes, it is pricey, but it isn’t really when you consider what you are getting. It’s cheaper than eating out, that’s for sure. You don’t have to buy another single ingredient and simply eat what comes in your cooler every morning. The plan offers flexibility — you can pick which days you want delivery and which you don’t, and they will happily adjust the calorie level to your particular needs. I’m not that picky an eater, but they do honor your requests to omit foods you don’t like (in my case, olives and green peppers). Yes, there are a lot of veggies, but every meal has an interesting combo of very fresh veggies, in combos you would never think to create on your own. So many different ingredients go into each meal that it would take an awful lot of time and effort to come up with the same dish on your own. I’m never hungry on this plan, and have already lost five pounds in a week. The meals all come in plastic containers that are easy to take with you wherever you go, and so far nothing has required more than a minute and a half in the microwave to heat. I can’t say enough good things about this program.

If I could give them no stars I seriously would! This «food» literally had no taste. If im going to be paying $ 45 a day at least have food that’s somewhat flavored or tasty. Their customer service is a joke. The «nutritionist» really isn’t even a nutritionist. She just finds out what you can and can’t eat and your weight.
I cancelled after my first day (Monday). They told me I’d be charged two more days, Tuesday and Wednesday. I knew that was part of the deal so I said fine. I didn’t mind. Then I received food on Thursday (AFTER I got home from work– which means it was sitting outside all day) and they don’t want to refund me for it.
It’s been almost a freaking month and I still haven’t gotten a refund yet? What kind of bs company is this?
Bottom line, unless you like TASTELESS FOOD don’t order from them. You’ll hate it and wait forever for a refund!!!

WARNING WARNING WARNING is absolutely correct!
Oh, why didn’t I check Unilocal before ordering this? I should have checked it, I check everything on Unilocal,and yet somehow I made this horrible decision without consulting my fellow Unilocalers. I won’t make the same mistake ever again.
I agree with everything on here. The food does help you lose weight. Because it’s essentially a diet of no salt, no fat, and NO FLAVOR. Even no-​calorie spices aren’t used, a comment I echo from another Unilocaler.
If you try to cancel, get ready for a hassle. It’s costing me an extra two days of delivery to cancel. An extra $ 90. Alas, I hope I get my refund in a timely manner. Will update!

This program is horrible. Do not waste your money. Meals totally tasteless. Repetition of meals. They do not tell you this, but you get to speak to a nutritionist only ONCE, unless you decide to sign up for more of the program. I do not know what company the New York Times was reviewing. But the review was totally misleading. You would be better off throwing your money in the garbage than trying to eat this food or deal with customer service which has a horrible attitude.
Nowhere on the site does it state you can only speak to a nutritionist once. And more to the point, the food is really tasteless, thoughtless, bland, boring.
Further to those of you with food sensitivities, I was told that would be no problem and my intolerances would be taken care of. The first day of the program I became very sick after one of the snacks. I called up and was asked why that was. Am I am not doctor. The very defensive phone guy said, well, it was all vegetables. The clear implication being that there was something wrong with ME. He continued, I don’t see why you should get sick. In fact, it was not all vegetables. It had some kind of horrible sauce — god knows where they dug that up from — and lots of beans. We decided to add beans to the list of things I could not have. However, this did not stop them sending me numerous dishes with beans in them which I had to pick out by hand.
Seriously, if you want to starve yourself and have a horrible experience — that you have to pay for — by all means order this service. The best use would be to give it as a gift to someone you hate.
Obviously something is very wrong with this program. I am a certified personal trainer with extra training in nutrition. Part of the reason I tried this program was to have a program to suggest clients try, if they couldn’t manage their own dietary needs in a constructive way. Now it will be the first plan I advise against.

I have to write a review on this service as I have just started but today completes week 1 and I couldnt be happier. The food is great. It is really gourmet and the variety is awesome. This morning I enjoyed a spinach and turkey bacon frittata and for lunch I devoured a chicken enchilada meal with a great roasted vegetable meadly. I love not having to think about what im going to eat or if I am eating well for my diet. I LOVE this service.

WARNING! WARNING! WARNING! The is the worst company I have ever dealt with. You will get no where with customer service as they do not understand the concept. If they miss a delivery, or if there is an item missing they will never, ever give you your $$ back. Read ALL the negative reviews on this site before you call, especially
Food is bland, portions miniscule and they make many, many mistakes. Stay away.

DON“T DO IT!!!
— Food was terrible — very bland (i don’t think they know anything 0-​calorie spices!), didn’t heat up well
— Portions were very small — got dizzy all 3 days
— I had trouble identifying some foods so clearly not natural
— TERRIBLE customer service
— If you try to cancel, get ready for quite the hassle, they don’t even follow their own cancellation policy
They seriously must have paid people to write good reviews bc that was a terrible experience!

I, too, am a bit surprised by the negative reviews. My one issue (food delivered was meant for a different address) was acknowledged, handled, and thusfar has not repeated. I’m in a ‘burb, so maybe house delivery is a bit less fraught than in the five boroughs.
I’m 9 weeks in to a M-​F delivery and down about 17 lbs. I’d be down more if I did the weekends, too.
As one user noted, the food definitely comes early — I found mine one night at about 2am. However, it is in a cooler with two ice packs, which are still frozen in the mornings. I guess we’ll see what happens as the temp rises, but I am, frankly, not too worried. The food doesn’t go into the cooler warm, the ice is still solid in the morning, and there aren’t a lot of diet meals slathered with mayo or hollandaise sauce to go bad.
The food exceeded expectations. It is prepared fresh, with care, and has a wide variety of vegetables in each serving, which means you don’t get palate fatigue after a few days. Most lunches are chicken, lobster or shrimp served in a variety of preparations, hot and cold. Breakfasts are low-​carb pancakes, waffles, turkey bacon, stell-​cut oatmeal, and various frittatas. Dinners are often well-​prepared fish, lean beef, pork loin, chicken, and even lean steak. The protein portions are smallish, and surrounded by a ever-​changing medley of fresh vegetables, some very seasonal. I even had fiddlehead ferns a few weeks ago. The veges are prepared individually, brussels sprouts, corn and fennel roasted, baby squash, carrots, cauliflower and broccoli blanched, all very well-​cooked and definitely tasty. Nothing has been over or under cooked. There aren’t many grains, but they include whole wheat pastas, purple rice, quinoa, and other interesting choices. Snacks are savory in the morning (low carb muffins, salads, hummus, etc) and sweet in the afternoon (tofu panacotta, rice puddings).
This is NOT a variety and meal plan that you could easily replicate at home. You could amass the same foods cheaper, but you would spend a full day each week or more trying to cook everything individually. Add to that the convenience of 90sec prep times in the microwave. In that sense it is a value if you go in for one of the longer term discounted options (30 or 60 days).
Basically, it is incredibly healthy food, prepared well. It is not massively satisfying, nor is it comfort food, neither of which should be a surprise. These are low fat, low sodium, very low sugar, vegetable-​based meals. I definitely *feel* better eating this way, even if I end up craving cheeseburgers and cheeze-​its. Years of relatively unhealthy eating are hard to get over. Although, as someone said, nothing tastes as good as skinny feels. Just keep reminding yourself…
Am I hungry? A bit, but that’s likely psychological more than physical. There is alot of food, after all. Would I recommend it? Definitely.

Horrible horrible company. Food is awful.
Not worth the money. Delivery is poor. Owners of the company don’t care about their customers. The girls in customer service are the best thing that this company has to offer. Pleasant and helpful. Unfortunately they are forced to adbide to the owners rules. I would not recommend signing up for this diet. Do some research and consider their competitors. I am doing the same. This awful company should not be in business.
The better business bureau will be contact. 0 stars, not even worth 1 star!!‘n

I’ve been using Zone Manhattan for over a month now and it is lifesaver!
Food: Overall it is pretty tasty. The savory snacks are better than their sweet ones. I am very fussy about what I eat and don’t eat and so far they have been basically perfect in never bringing me any of the foods I told them over the phone I don’t want. Their vegetarian sausage is my favorite dinner, and their minestrone is delicious too. They load up on vegetables and there is tons of variety. I had gained weight from a combination of eating too much, and eating the wrong foods. Zone Manhattan is definitely getting me back on track.
Fee: I signed up for 2 months, so it was $ 35 a day. As someone who was eating out a ton and ordering seamless web way too often, I’m actually saving money.
Convenience: I wake up everyone morning and my meals are waiting for me right outside the door. Fresh. I went a way for a weekend and they stopped my deliveries, no big deal. No having to cook at night or pack lunches for work saves me tons of time and I have an extremely busy schedule.
I plan on shifting to a weekday only plan soon, but for now, 7 days a week is working out great for me. Fitting better in my clothes is always good!