Consistently send normal laundry to dry cleaner to make an extra buck. Laundry service is typically fine. You have to be EXPLICIT with them about what goes to laundry vs dry cleaner, or you will be spending hundreds per month. Be very careful about what goes to dry cleaning, and you should be fine.
Anon P.
Tu valoración: 1 New York, NY
DONOTGOHERE, THEYLOSTMYLAUNDRY and tell me «maybe you brought it somewhere else.» My nanny brought in 2 work slacks and 2 sweaters, about $ 300 worth of clothes, and they never delivered it. I contacted them and they said they don’t have it and maybe we brought it somewhere else. Of course we know where we brought it, it is the only place directly across from my building. They refuse to let me speak with the owner and say the person that the items were given to are on vacation for 7 weeks or so. If/when he returns, they will ask him if he recalls the items. They tell me «we never lose laundry» and I can see a review from just a few months ago where the same thing happened.
C F.
Tu valoración: 5 Manhattan, NY
Great cleaners! Reliable, friendly, and always deliver when they say they will.
Roger S.
Tu valoración: 1 Manhattan, NY
DONOTSENDYOURLAUNDRYHERE We live in the building across the street and have used Youme for wash/dry/fold. They have repeatedly mixed up our clothes with other customers and lost track of laundry. Customer service is terrible, they try to blame the customer or the apartment building, and are extremely rude, but inevitably it is their mistake. They are reasonably priced, but just beware that when you send your laundry here, you are rolling the dice for if/when you will ever see it again.
Julia M.
Tu valoración: 5 Manhattan, NY
Service is great. Seamstress always does a perfect job — not the best changing room situation but its NYC small space goes a long way. definitely recommend.
Ash C.
Tu valoración: 5 New York, NY
I love the service here — they are the consummate professionals. The staff is so friendly and knowledgable and the quality is very high. I love how they have all their certifications and awards(who even knew that dry cleaners are supposed to have these) posted for everyone to see. They also call if they notice stains that need dry cleaning instead. So awesome. They are so fast and fairly priced for the area — they have never misplaced anything. I love that they pick up and deliver as well. Sadly, I’ve moved away and I already really miss these guys!