West Side Radiology Assoc PC

Suing the shit out these assholes !!!
Stay tuned
Watch the news !!!
The health department is going to shut them down
That’s not all
Watch the news
Scumbags !!!

Love them! This is the 2^nd time I’ve had a CT lung scan done there. I’m so claustrophobic I hyperventilate and start getting teary. On both occasions they were wonderfully kind and patient and we managed the scan.
H. Elizabeth

Worst lab in the city. Easily 45 minutes late for every appt. Patients are frustrated. If you are looking for a professional, on time place to have your radiology exams, do NOT come here.

I wish Unilocal had negative stars or lumps of Sh/​t to rate this place. 90 minutes waiting.

I recently had an appointment at the East 95^th street location. The service there was great. The staff are super friendly and attentive to your needs. Dr. Lee, the radiologist I saw was very professional and knowledgable. He, as well as his assistant, made me feel comfortable.
This location is always busy (a good sign that their doing something right).
I’ll go back if need be but only to the East 95^th street location.

The people at the desk are unfriendly and have an attitude. When going to a screening with a possibility of having a health issue, you would think they would hire caring people. Instead you get «nasty.» Also there is no place to hang your clothes, no locker. You need to carry your stuff with you from room to room. Go elsewhere and save yourself a headache.

Completely incompetent staff, which scares me as to the quality and trustworthiness of their services. I called on Monday and scheduled an appointment for Wednesday @ 9am. I provided all my insurance info and had a doctor referral. The day before my appointment, they called to get my insurance infor again (did they lose it)? Then at 5:00pm the day before my 9:00am appointment, I had a voicemail saying they cancelled my appointment due to lack of authorization. I called back multiple times, not able to reach anyone. Finally, I stopped in the office and was repeatedly told that I needed authorization from my insurance and that my doctor did not give it. I showed them my doctor referral and said that after speaking with multiple people on the Radiology stafff the days before, not 1 person said anything about authorization. However, by the time they called and cancelled my appointment, it was too late to call my doctor and insurance again. The next day (after my originally scheduled appointment that they cancelled), I spent over 15 minutes on the phone with them about how my doctor and insurance guaranteed I didn’t need authorization. They said they’d try and speak with the doctor again and would call me back. About 15 minutes later, they called back and said that I was correct and did not need authorization. Apparently, they just assumed I needed authorization, cancelled my appointment without speaking with me first, and never even called my insurance.