West End Towers

The courteous lobby staff and the comparatively lower rental prices are the only two highlights of this building, which is perennially under the control of terrible management. DO NOT MOVE HERE.
From April to September each year, residents are not allowed to use their balconies or terraces about 90% of the time due to construction on the exterior of the building. Why the construction? When are the start and end dates of the construction? Residents are told next to nothing, and the lobby staff are completely shut out. The rumor – yes, we only have rumors – is that in order to power wash the windows each year, construction workers have to be hired to make sure that the mortar between the bricks in the façade of the building is structurally sound. But that’s absurd! If it takes months each year to examine the entire exterior of the building for gaps in cement, wouldn’t it be cheaper and more time-​efficient to wash the windows with regular wipes?
The building’s water is routinely shut off, and residents are lucky if they’re given even twenty-​four hours’ notice. Each tower has three elevators, and even though only one is being renovated at a time, there are far too many instances of all three elevators being out of use, which violates the Americans with Disabilities Act. I am kept awake at night from November to March because of the audible thumping on the pipes that starts at 9 PM. And because the floors are technically hardwood, I hear the sound of heavy objects being dropped on the floor from 6 AM to midnight most days, courtesy of the family with kids directly upstairs.
I have lived here for over a year now, and conditions have gotten worse and worse. Save yourself the trouble of living in a building where the management is incompetent and corrupt, and where every waking moment at home gives you stress. DO NOT MOVE TO WEST END TOWERS.

Stay away
Elevator remodel 2 times in last 12 months.
Finally trying to get it right this time
But surprise! all elevators on our side of the building are out
We are up near the 30^th floor 2 kids and a stroller any thoughts?
hope no one has a medical emergency while they «sort» this one out
every week its something or the other
They are remodeling the hallways finally. We were totally excited but then found out why. The building is coming off stabilization in october. Jack up the rent I’m sure is coming. They are remodeling units as they vacate as well. Guess they want to compete with the new buildings near the riverside south area. Am sure they will charge similar rents for a 20 year old building with no amenities versus a new one. (unless you call sporadic elevators an amenity) Way to go Brodsky.
So if you want to live in a over priced old building built in the 90’s sign up.

Just moved into the building… the heating seemed not to work and we called to have it checked. According to the management, they comply with an «NYC law» that says that past 10pm, heating need only be supplied if the outside temperature is below 40 degrees (!!!) and the inside temperature is below 55 degrees.
All I know is that it was VERY cold for both myself and my husband for the past few nights and that we couldn’t turn the heat on in our baby’s room (when we did, cold air came out). Sure enough, our 10 month old woke up in the morning with really cold legs despite being in a full, footed pajama. I was told I was the only one in the entire building to ever complain and that there is nothing I can do about it because they comply with the law.
Having lived in various buildings in Manhattan for over 12 years, and NEVER having this issue, I am left to understand that other managements were simply HUMANE and allowed us to heat the house while it was still cold and these people will only do the BARE MINIMUM. Will be sure to get out of here as soon as I can.