Viceroy New York

great staff, very willing to make your saty a good one, especially daniel. also nice rooms, although really small and great views! rooftop is bar expensive, (what isn’t in this area?), rooms are nice and clean, i would stay here again! next to the russian tea room and carnegie hall! can’t wait to go back to visit!

I am definitely going to stay here again. This hotel has an amazing location and a great price. I had a superior room. Small but comfy. Great room service. Good coffee. The room had everything we needed. The ROOFTOP bar is a must!

Good experience at this small hotel. Checkin was fast, suite was nice, and staff was responsive. I’d be happy to return.

Ate the cheese and meats plate at the bar. Got severe food poisoning in the morning. Can’t even move. Its a viral infection which means their other dishes, cheese and meats may be infected too. Beware.

Enjoyed! The bed in the room was so comfy! I loved the bathroom mirror. Front desk and workers were very accommodating. Would stay here again. Only thing is the rooftop was closed off!

Pretty quick valet parking. No in /​out privileges but that might be common for NYC — my only ding on parking is the valet himself is pretty invisible until you really look for them. Front desk service seems to be good. The tablet checkin system is kind of fun — nice not seeing paperwork behind the counter. The elevator system is keyed to your card and worked well — never visited The Roof so see other reviews for that information.
The room itself was comfortable. The bed seemed lower than usual and the bathroom worked well for space (including counter space). A plus was the blackout shade that more than completely covered the window. Rarely see something like that and after a late night wrap party it was welcome not seeing the morning sun first thing. What surprised me on the negative was — maybe it was the joining door? — the seemingly thin walls as in hearing something like an hour of banging next door. (Is that literal or figurative? I am not sure… I’ll let you figure that out) It was the first time something like that happened and I was way too tired to do anything beyond notice it was happening.

I think I have a bigger problem with the people that gave this hotel a 5 star rating rather than the hotel itself. It definitely is not a 5 star hotel and there are numerous hotel options within a one block radius that are way better.
When I was booking this hotel I had options to book the W in midtown for $ 160, the Wadorf Astoria for $ 199 or the Empire hotel for $ 133, however all those hotels are 4 star hotels and since it was Valentine’s Day I wanted to do something special and made a reservation at a 5 star hotel for around $ 279. Having stayed at all 3 of the above listed hotels, I can certainly say that this is by far the worse hotel. My view was of a adjoining hotel wall. The front desk told me that the room I have was the only one they had available, 2 out of the 4 bell boys were nice and overall I would never recommend this place.
The hotel is tiny, the Rooms are small, the bathroom has only one shower door and it’s impossible to turn on the shower without getting wet. It is at best a below average 3 star hotel with mediocre service and below average amenities. I totally got ripped off because this room should cost at most $ 100 on a Sunday.

Lots of options in NYC. I have stayed in a few places around mid-​town and below and this one was one of my favorites. Cool décor, easy access to a lot of Manhattan. I especially enjoyed the restaurant that is attached to it off the lobby area. Kingside I believe was the name.
Location to Central Park was a plus.
Bedding was nice, staff was engaged with my needs.
I would stay there again.

Okay so if I had to rate this place based solely on location, it’d get a solid 5 stars. It’s in the heart of the city and almost every subway line you’d need is few min walking distance. The front desk is very courteous. However being a 5 star, they’d charge you extra for little things so be mindful of that. Wifi is free in the lobby (bad speed) and in room is $ 10/​day. I got charged for the minibar despite not using it. The charge eventually was removed after I complained but was an inconvenience. I spent three nights here. The very first day after checking in. I was told the roof top opens at 4 pm so I went a little after that to check out what it’s like with plans to come back later. I started getting followed by their security guard as soon as I got there. Only me. Bunch of other people had come and were there checking out the views too. But nope. I was the only one being followed and «kept an eye on». I dismissed it. Went to the elevator cause my husband was coming up. The security person went back. I came back with husband. Security person came back and started following again. This experience was uncomfortable enough to keep me away for the entire three nights I stayed. Not sure what was so threatening about a girl in mid twenties.
Anyway, the bed in the room was very comfortable. There’s an espresso machine. Good closet. Bathroom is clean. Lighting I found to be a little dim but that’s the ambiance I guess. Views are great depending on which floor you’re at. Overall it’s not very special but a good place to stay.

I was very disappointed in this hotel. I booked it as a «special» rate thinking I was booking a 5 star hotel and is quite simply is not. The rooms needs a paint job desperately. There are no outlets on the headboard side of the room (really in 2015?). The staff were average, nothing horrible but definitely nothing special. The person checking us in could find the reservation at first and suggested we were at the wrong hotel instead of noticing that she had typed our name in incorrectly. The doorman seems to be perpetually missing, I have yet to have the front door opened for me. I am fine with opening doors and everyone makes mistakes, my point is that it simply is NOT five star service. You can easily get comparable quality in the exact same area for at least $ 100 less per night.
PS, Service in the Rooftop Bar is abysmal

Love the Viceroy! It’s in a great location, close to Central Park, close to Times Square, close to Rockefeller Center. The rooms are lovely, yes a bit small but you’re in NYC, so it’s kind of expected. They may up in service for whatever the space lacks.
There is a grocery store and Starbucks just a few steps away, shopping isn’t far away. It’s just convenient all around.
Service is wonderful, the staff are friendly and super helpful.

The food has no flavor very small selection to choose from horrible food they should really take pointers from other Hotels around them every time we would order we would never finish our food we tried everything in the menu and it was just no good… People in the front are really quiet and not welcoming at all. Bellboy doesn’t even help you catch a cab. Okay accommodation. Right in the heart of the city sooo much traffic takes for ever to get anywhere gotta admit the traffic isn’t there fault but everything else is on point .
They really need to update the menu! They need to do something about everything overall. Last time I will be staying here. We wanted something different and boy did we get different. Never again.

I kick myself hard everytime for not protesting whenever someone wants to meet here before going to dinner or something. A mix bag of young professionals eager to snag a date, older professionals who don’t belong in a setting likes this anymore, Eurotrash and B&T’s.
Space is OK, it’s Manhattan so the views are always killer and the drinks are the standard NYC pricing. The staff work fast to clear tables and the minute your glasses are gone the same staff is eager to get you out or have you order another round quickly.

I’ll give this place 2 stars for the view from the rooftop and the drinks thats it!
The view of Central Park is stunning!!!
But this place is pretentious. The actual view from the rooftop is gorgeous but good luck getting a seat outside. The crowd/​vibe here is not friendly so even if there is space don’t expect anyone to offer you a seat. Im all about networking and meeting new people when Im out and this place is stiff. Ended up getting a nice spot to sit because a bouncer hooked us up. Drinks are jacked up in price but they were good and strong. Ordered the jalapeño margaritas and thought they were really tasty. Long lines for the bathroom as only 2 of the 3 were open. I think they were playing music but it was so low I really have no idea what was playing anyway. Ended up meeting some cool people from Australia which saved the night. Wouldn’t waste my time coming back here.

Come here for the view leave here after a few!
During peak happy hour times access to the roof is limited to the service entrance. At first I questioned it, but walking on to the PACKED rooftop space, I quickly understood why.
The crowd was full of Venture Capitalist, Wealth Managers, and a few young women LIGHTLY sprinkled in.
The drinks were about $ 18 a pop, they were tasty but know this before beginning your adventures into happy hour, because there are no deals offered.
The view was by far the best part of the evening. Overlooking Central Park and the high end high rises made wiggle through the sea of people worth it.
As the evening rolled on the crowd became more down to earth and relaxed. Everyone there was still conducting some form of business, but the view gets better and the vibes get much more relaxed.
Overall it is an experience.

$ 18 cocktails and an entrance that resembles a hot spot downtown.
This place is cute and cool for after work drinks but i’m not sure that I’d be back. Only because the cocktails are too expensive.
The view from the rooftop is awesome as is the outdoor space. The DJ spins hip hop tunes and there are 2 bars — 1 indoor and the they outdoor. Bar snacks include crumbled pretzels and kettle cooked potato chips.
Nice summer spot.
Plenty of well dressed men… For the single ladies.

Came here around 7 PM on a Wednesday after work on a nice day to meet some friends and enjoy the rooftop. It was incredibly crowded so there was no place to stand outside. We ended up seated inside. Our server was pretty great very friendly and attentive.
My Kettle One soda was $ 16 plus $ 1.42 tax (who charges tax for a drink?) and I gave the excellent server Alexandra a $ 2 tip for a grand total of $ 19.42. Yea, at $ 20 a drink I’m gonna skip this place.

This review is only for the bar
Golly by golly!!! This rooftop bar is so nice! OMG!!! I cannot contain myself! Okay fine, the weather was clouding my judgment, but still! The view is pretty amazing. You can look down onto Central Park amazingness and the surrounding neighborhood. I wish you could stand a little bit closer to the ledge, but all the chairs and etc are out there, so the most you can do is sit next to it.
Drinks are not cheap, but really who would expect it to be? $ 18 for cocktails and everything else is pretty expensive as well. I tried the meatball sliders and that was pretty yummy. I had a glass of Sauvignon Blanc and the cocktail known as The Girl Next Door. Both were quite nice, with the latter being very refreshing.
Service was a bit slow and we spent a lot of time waiting for our drinks to come. It was a bit crowded and we were a big group so I can understand, but how long does it take to pour a glass of wine? The crowd also seemed a bit older. Mainly those who just got off of work that work in the area. But I still had a blast and would definitely come here again.

Com pouco mais de 1 ano, o Viceroy é uma excelente opção em NY. Localização priveligiada, perto da 5. Avenida, Central Park, Apple Store, Time Square,… Enfim… Tudo pode ser feito tranquilamente a pé. Ótimas opções de restaurantes perto e ao lado. Recomendo!

Nice hotel in Manhattan which means it was small of course but the staff was very professional and everything in the room seemed new and modern. My window view looked out on the adjacent hotel so nothing special. Free water and coffee in the room. Beats Boom Box in the room was good for playing some tunes via blue tooth from my iPhone. Room also comes with an iPhone like device that controls tv and gives data on hotel, weather, nearby things etc. Hotel was expensive which is pretty standard for the city. Overall I was happy with the hotel and would recommend.

I have had bigger Hotel rooms in NYC so this Hotel room was small BUT it had all the amenities you would need because it made great use of every inch of the room.
The technology in the room was swanky. From the beats by Dre box to the «iPad-​ish» one stop shop for your alarm clock, TV, info about the area, phone etc.
The rooftop bar… A+++ and beautiful, even on a chilly October night. Celebrated a birthday for my Special other and everyone from the bellmen, to the front desk, to concierge were excellent! My small birthday surprise was waiting for him as requested when we got back from dinner, right on time.
We had not one bad experience in this hotel. We frequent NY a lot and are not «Repeat Hotelers» because we like to try places in different locations through-​out the city BUT we will be coming back when we are in New York again!

Je né peux pas donner d’avis sur l’hotel en tant que tel car je n’y ai pas logé, mais je peux par contre fortement recommander l’incroyable bar rooftop que l’hotel propose! La vue est top, on y voit tout central park et le quartier branché du haut de la 5^th Avenue. Les verres sont chers comme partout à NY mais l’endroit est vraiment top! Je recommande d’y aller fin d’après-midi pour profiter du coucher du soleil. Attention toutefois, il y a un sorteur en bas qui décide qui il laisse monter et il vaut mieux opter pour une tenue un peu classy !