Verve

This place is pretty good if you want to find unique jewelry. I used to enjoy coming here to find gifts for family and friends.
I was recently pretty disappointed in an item I bought and the store’s response. Two weeks ago I bought a necklace — I got it on sale but the original price was about $ 70 which is absurd. The necklace is cute but the quality feels cheap and it’s definitely not worth $ 70.
I am an exceedingly careful person but the second time I wore the necklace, the clasp broke when I was taking it off (the chain basically ripped while I was trying to unhook it.) I called the store to see if there was anything they could do. I figured they might replace it for me or help me fix it or maybe give me some kind of credit since I just bought the necklace. The woman on the phone suggested I get it fixed myself because, as she explained, they are not a jewelry repair store and if they send it out to be fixed, it would cost me $ 30 or more for shipping alone. She then reminded me that I got the necklace on sale and suggested again that I have it fixed myself.
I really don’t expect the world from stores but her response left me with a bad feeling about this place. Why would I ever buy an item from that store again knowing that (1) their stuff is overpriced, (2) it’s cheaply made and (3) if it breaks because of the poor quality, the store won’t help in any way?
Such a shame but I probably will never return.

I’m a little surprised by the vitriol in some of the other reviews for this shop! I was visiting NYC recently and was meandering down Bleecker, ducking into a shop here or there for fun, and found this adorable little shop! I didn’t know any of its history, all I know is that the front window looked cute, so I went in… and immediately was happy I did!!! Sitting in front of me in glass cases was some of the most GORGEOUS costume jewelry I’d seen all day!!! Sure, there were purses and scarves, shoes, and other items, too, but I only had eyes for the shiny stuff!!!
A very polite young guy helped me out by showing me the jewelry pieces I was interested in, and told me about each of the designers who’d made them. Every item I was shown was VERY pricey by costume jewelry standards ($ 100 and up, up, UP!), but given some of the craftspersonship, the use of really bright crystals, and the detail, it wasn’t unreasonable. I selected a GORGEOUS pair of gold and crystal super-​feminine drop earrings for about $ 120 and the salesguy wrapped them up for me! He was very nice, not pushy, and did was a salesperson is supposed to do: helped me navigate my way through the items until I found what I was looking for.
The type of jewelry they have here is ornate, shiny, and unique. It *looks* high end, and the price tags reflect that. But if you’re looking for that perfect pair of dramatic earrings to wear with your gown to the opera, this is a great place to check out.
While this story is rather small, I was still able to maneuver my assistive vehicle through the space with less difficulty than most stores… so I would definitely say that this story IS WHEELCHAIR-​ACCESSIBLE! And on the off-​chance that something IS in your way? The employees are helpful and will move it out of your way to help you get to where you’re trying to go, without any weird attitude.
I’d definitely go back to this boutique next time I’m in the area!

I purchased a $ 400 bag about 6 months ago and I noticed that one of the grommets had fallen out after about 3 months! Today, almost all of them have fallen out. I emailed customer service regarding the poor quality and asked if they could fix it. They replied promptly with a very rude response that manufacturing is beyond their control and I shouldn’t comment on the quality if I need assistance. They did however, tell me to bring my receipt in because they have a 6-​month service warranty. Honestly, does anyone retain 6-​month old receipts? I declined their service as one could imagine. The 1-​star is for the male salesperson that assisted me back in April at the Bleecker St. location. I will never shop at either Verve again!

Unhelpful sales people that do not greet you when you walk in and follow you around the store; seemed afraid to ask you if you needed help. Was interested in buying a wallet but could not wait to get out of the store to get out of the bad environment.

ugh. horrible returns policy and bizarre service and selection.

ATTENTION!
this location is closing so they are having some sales.
agree, the presentation is lacking, but the salesperson was very nice.
I saw a Deux Lux bag that I had just seen on Bluefly the same day, but they were selling it for 40% off. A lot of Chris Kon and some cute wallets.
Can’t argue with that. Holla! I’ll be checking in to see if the prices dip more.

I guess I do not know much of the history of this place to give a really good rating, but I will base this on my current experience. The staff was very nice and helpful and I got a great handbag/​clutch here that I love. I would come back.

I bought an extremely expensive bag here a few years ago which started falling apart about two months after I bought it (seams are shredding, grommets have started falling off). They have consistently dodged repairing or replacing it. I will never buy anything there again.

Is this right?
I forgot what I had to get here at Verve but all I remember is whatever I was looking for, the website suggested Verve in NYC.
So as K and I walked in, I was like… ummm I don’t think whatever I was looking for would be at this place.
I asked K, did we walk into the right store?
I walked out just to double check the signage — yup, it’s Verve!
Because I swore this was the same place where my friend got me my Allison Burn bag, 5 years ago.
The stuff they sell now…
it’s really cheap looking!

Seems like overnight they went from a cool indie handbag place to overpriced-​Bleecker St-​gentrification-​poser place…
There goes the neighborhood, Indeed!

Wow, I am a little surprised by all the negative reviews. True, the presentation is somewhat lacking and reminds me of the bag shops along Canal Street.
That said, the selection is much better. They stock some mainstream designers you can find even at Macy’s and then they stock a bunch of independent designers. The four stars are for the independents. I have bought 2 bags from Verve (one from each location) by independent designers and have gotten compliments from friends, strangers on the subway, even bartenders. The bonus is that after I had bought each bag, I went online to check out the designers and found that I had gotten a better deal through Verve than I would have if I had bought directly from the designer. This was unexpected and cool.

When Verve first opened they had the greatest bags and even better sales. Now you walk in and the salespeople are just a joke. I swear they will actually use the line «all the women in Paris have this bag». My friend and I burst out laughing and then reminded them we were in NYC which wasn’t a shabby fashion city in it’s own right. Haven’t bought a bag here in years.

Yeeccch. I went in looking for a particular Allison Burns bag… (which they didn’t have… LIARS!!! They said they did just to get me in their clutches) and was immediately beset by overeager sales women trying to sell me on anything my eyes diverted to. JEEZ US, hyenas! The shop is: | – this big – | I mean it is eff’n small. I felt like I was going to have to use some wicked karate moves or backflip just to get out of their clutches. Never, ever, ever again.
Some great bags, but nothing I can’t find online from the comforts of my couch and laptop.

Bags, glorious bags! Those with a hankering for handbags know that Verve is the place to go for gorgeous leather options. Prices can be steep but it’s well worth it.